Amazing work! Professionalism and friendliness!! I would highly recommend them for any paving or…read moreresurfacing needs

Knowing that it's their busy season I was willing to wait and be flexible for an estimate…read more First response via telephone was good, however I was told it'd be the weekend (no issue) for personnel to stop over. That was almost a month ago with no show, no contact to reschedule or further interaction. Not a good sign as a business model; if one is busy or plans change contact the customer.

Paquette plumbing installed two heating/hot water wall units, and both units had problems with the…read moreventing of the exhaust pipes. Met with Nick the owner of the company, and he acknowledged the faulty installations, and said they could be corrected. However, after the meet, I made three additional phone calls to the office and an email, no one ever call back or reply to my email. According to the installation manual, the exhaust pipe needs 24 inches of clearance below the soffit for hot air to escape, or through the roof. Paquette vented the exhaust pipe right at the soffit, and it caused hot air to drift back into the attic, and hot air condensing into water/ice during cold days. Also, this exhaust pipe supposed to pitch slightly upward for the air to escape and drain the condensed water into the pump located inside the house, however, the pipe was installed pitching slightly downward and caused condensed water to drain outside of the house, alongside of the exterior wall. This faulty installation is causing ice accumulation outside of doorstep, icicles hanging under the gutter, and icicles under the deck and above the first-floor deck ceilings. The first-floor exhaust vent was noticed by Nick, and said it needs to penetrate through the facial board away from the deck. After nearly two months chasing, I lost hope that Paquette plumbing will do the right thing to correct this issue. Now that we're in cold winter time, I have to deal with a pile of ice outside of my doorstep.

Very professional, returns phone calls, shows up when they promise. A+read more

My experience with this company was marked by poor communication, missed commitments, and billing…read moreissues. I first met with them on 11/3. Prior to that appointment, numerous messages asking for a time went unanswered. On 11/3, I signed a contract for $5,900 for a chimney liner and hearth installation and paid the required deposit. The balance was paid in full shortly thereafter. I was told the project would be completed by 12/18, or sooner if they could "squeeze me in." A chimney liner was installed on 11/24, and I was specifically told the 12/18 completion date for a functional wood stove remained unchanged. The company was aware from the first meeting that the wood stove was my only permanent heat source. On the morning of 12/18, after multiple phone calls, texts, and emails asking when they would be arriving, I finally received a text stating that I was actually scheduled for 12/19. At that point, I was also informed that they did not yet have a plan for the hearth and had not even ordered it. Later that day, I was told the hearth was on backorder and that the delay was not their fault. However, documents later produced by the company showed the hearth was not ordered until 12/22. The hearth was finally installed on 1/14, nearly a month after the promised completion date. To make matters worse, I later received a separate bill for $855 for the hearth despite receiving no prior notice, authorization request, or approved change order for additional charges. There was also an $800 allowance in my estimate for chimney tear-out work that ultimately was not required, and a $250 charge for sealing around the chimney that was never performed. Mistakes and delays can happen on any project. What I found unacceptable was the lack of communication, the shifting explanations, and the billing disputes that followed. Based on my experience, I cannot recommend this company.

Exceptional Service! After having committed to purchase a fireplace insert from another company in…read moreChittenden county VT., I discovered that the company was unable to offer a chimney inspection and cleaning before installing the unit. In order to make sure my chimney was safe for install I contacted several sweep Companies. Northeastern not only was the first to respond but they were able to schedule service at a very reasonable price within four days of my contact. The team that responded was meticulous and professional and even agreed to do an additional inspection and cleaning of a second flue in the building on the spot for only a nominal additional charge. Back at the office, Dillion the manager also invested considerable time and effort in helping me consider other available insert options that might be available through Northeastern should I change my mind on the first option. While I decided the original insert was still my best choice, based on the exceptional service Northeastern demonstrated, I chose to have them handle the install and I was not disappointed. The install team not only picked up the unit, an exceptionally heavy one weighing in at almost 600 Lbs from the other retailer, but as a team of only two moved it up over a set of stairs and into its final location. In conclusion I would recommend this company highly to anyone seeking chimney services and will continue to use them in the future for not only routine inspection and maintenance services but any other that is needed!

We had a great experience working with the Green Mountain Floor Store. We needed a carpet replaced…read moreand came in only a couple weeks before Thanksgiving and without us even thinking about it, Pam asked us if we would like it in before Thanksgiving. Since we are going to have a house full, we decided that it would be great if we could. Pam coached us through picking out a carpet, arranged for the installation amidst a large project that her crew was already involved in and an unplanned non work related accident of one of her installers. Due to our work schedules, we were unable to be home when the carpet was installed. When I arrived at home from work, the carpet was in, looked fantastic, and the installer added some touches along the threshold that we had not considered at all. We love being able to support a local business in town that takes pride in the products that they sell and their own workmanship. We would definitely recommend them to others. Happy Thanksgiving!!

I've been trying to get these guys to come and steam clean my office carpet for over 2 months…read more Called and left messages - no one returns call. Called by and spoke to the owner in person. She gave me an estimate and said they'd call to make an appointment. After leaving several more messages I spoke w/ a man who said they were waiting for a part for the cleaner - that was a month ago - and that he'd call when they'd fixed the machine. So far, nada. Today I'm having the carpet cleaned by another company from way up in the north of the state. I like to shop locally and give my business to members of my community but this is really ridiculous and incredibly unprofessional. I won't be buying anything from this store again or recommending them to anyone.

Can't say enough good things about this company and crew. Leighton was extremely responsive,…read moregetting me a quote in less than a week from when I contacted him and getting the job done shortly after. It was clear they knew what they were doing and even enjoyed some of it too! Great attitudes, super personable, and quite hilarious to be around. They did exactly what I asked for. Even stayed 12 hours one day trying to make up for lost work on a rainy day. I won't be calling anyone else for masonry jobs!

Really great initial conversation on the phone and then in person. We were very excited because…read moregood help, heck any help in this part of VT is pulling teeth. In the end I had to chase the quote for days. Chased the contractor for weeks - finally asked if he wanted to be considered for the job because the scope changed. No answer back. Fix-it - I can't even get- it... not a call back or anything. Would not recommend. Hey if they read this and would like to respond, I'm flexible in changing my rating. Stuff happens, I get that. We'll see if I hear ANYTHING back. No value to me.

Had a water heater not heating for long periods making for quick showers. A friend recommended The…read moreFix It Team. I called on a Monday and he made it out that Wednesday. Rob is very friendly and explained what I needed and gave me a quote, I agreed and he did the work in a short time. Thank you Rob and Mike! I'm really glad to have someone to call when this old house starts giving me problems.

Overhead Door continues to provide friendly - reliable - responsive and honest service. Always…read morethere when I need them.

Overhead Door was wonderful to work with! Janine was very knowledgeable in providing a very prompt…read morequote. The installers were great in taking down and hauling away the old doors. They cleaned up the work area and clearly explained their work. Highly recommend this business!!!! Jeff and Kathy Bishop

I called them for help, and less than 24 hours later, the job was DONE…read more My husband and I had originally thought we could tackle the move ourselves over the weekend, but we very quickly realized we were in way over our heads. What probably would have taken us a week to accomplish on our own, these guys knocked out in just a few hours! I'll admit, I was initially hesitant about the price, but in the end, it was absolutely worth it. They were friendly, professional, courteous, and incredibly efficient. They made a stressful and overwhelming job feel easy, and we are so grateful we decided to call them.

I hired Brett with Rutland moving and storage. It was the most unprofessional moving experience…read moreI've ever had. 1- I made sure to confirm with him the night before, only to be canceled upon 5 MINUTES before the job was supposed to start. We then had to rearrange ubox pick up dates and wait for him to unload. 2- we made a verbal agreement that we needed the boxes unpacked, in their respective rooms. This is something he did not do. 3- he still demanded to be paid in full for a job that took him only an hour to do... Overall a horrible experience. He did not keep his word, nor handle our time respectfully. I will not be recommending him in the future.