I had my boiler serviced and the technician Ethan was extremely knowledgeable and professional…read more He knew what he was doing and was able to address all my concerns. I highly recommend Cerrone Plumbing and Heating.

I bought a new Rheem hybrid water heater from Cerrone and had them install it. I thought the…read moreplumbers were professional and very careful during the removal and new installation. Their copper plumbing looks like a work of art. Even the visit for the quotation went well with no pressure and good answers to my questions. There was a scheduling snafu but it was corrected promptly and painlessly. Cerrone is new to me and I was very pleased overall. I expect to contact them again if I need plumbing or furnace service in the future.

My experience with this company was marked by poor communication, missed commitments, and billing…read moreissues. I first met with them on 11/3. Prior to that appointment, numerous messages asking for a time went unanswered. On 11/3, I signed a contract for $5,900 for a chimney liner and hearth installation and paid the required deposit. The balance was paid in full shortly thereafter. I was told the project would be completed by 12/18, or sooner if they could "squeeze me in." A chimney liner was installed on 11/24, and I was specifically told the 12/18 completion date for a functional wood stove remained unchanged. The company was aware from the first meeting that the wood stove was my only permanent heat source. On the morning of 12/18, after multiple phone calls, texts, and emails asking when they would be arriving, I finally received a text stating that I was actually scheduled for 12/19. At that point, I was also informed that they did not yet have a plan for the hearth and had not even ordered it. Later that day, I was told the hearth was on backorder and that the delay was not their fault. However, documents later produced by the company showed the hearth was not ordered until 12/22. The hearth was finally installed on 1/14, nearly a month after the promised completion date. To make matters worse, I later received a separate bill for $855 for the hearth despite receiving no prior notice, authorization request, or approved change order for additional charges. There was also an $800 allowance in my estimate for chimney tear-out work that ultimately was not required, and a $250 charge for sealing around the chimney that was never performed. Mistakes and delays can happen on any project. What I found unacceptable was the lack of communication, the shifting explanations, and the billing disputes that followed. Based on my experience, I cannot recommend this company.

Exceptional Service! After having committed to purchase a fireplace insert from another company in…read moreChittenden county VT., I discovered that the company was unable to offer a chimney inspection and cleaning before installing the unit. In order to make sure my chimney was safe for install I contacted several sweep Companies. Northeastern not only was the first to respond but they were able to schedule service at a very reasonable price within four days of my contact. The team that responded was meticulous and professional and even agreed to do an additional inspection and cleaning of a second flue in the building on the spot for only a nominal additional charge. Back at the office, Dillion the manager also invested considerable time and effort in helping me consider other available insert options that might be available through Northeastern should I change my mind on the first option. While I decided the original insert was still my best choice, based on the exceptional service Northeastern demonstrated, I chose to have them handle the install and I was not disappointed. The install team not only picked up the unit, an exceptionally heavy one weighing in at almost 600 Lbs from the other retailer, but as a team of only two moved it up over a set of stairs and into its final location. In conclusion I would recommend this company highly to anyone seeking chimney services and will continue to use them in the future for not only routine inspection and maintenance services but any other that is needed!

When my furnace poured water all over my basement I was very worried. Duane returned my wife's call…read moreand came over on a Saturday. He had a quote within a few days. His work was superior! He is a very nice, humble guy who is an expert at what he does. Our new furnace is running. He came over the next morning to help clear the lines after a text. The problem had nothing to do with his service. I 100% recommend this service. Thanks you so much. We are beyong happy with our new heating system as we go into the winter!

I hired Duane Gebo for an upgrade in my kitchen, new recessed lighting, all new GFCI outlets in my…read morenew kitchen, a new ceiling fan and all new lighting fixtures. Great team, perfect craftmanship and they are reliable!!!! Duane came back and installed receptacles for my new pool, all up to new NY code. Great work!! I would highly recommend Duane and his business. I have hired him for plumbing jobs as well, always fair, reasonable and efficient! I had a problem bathroom and Duane recommended a type of toilet, and just as he predicted....no more issues! If you go with Gebo Electric and Plumbing, you will not be disappointed!

Update: We gave Paquette another project and they came…read morethrough in a timely and effective manner, so I wanted to update my review. We had one small issue which is that they slightly damaged a light fixture, but they promised to fix that. I appreciate their effort in trying to resolve our previous differences and would now recommend their services They were called to fix a heating problem in our condo. We weren't up for another two weeks and discovered when we returned that it wasn't fixed, even though we paid them for their work. We called them again and they said they'd have to charge us an extra weekend rush charge to come back, or they could put us on their regular schedule and we'd have wait a few days. It's now been 5 days and they haven't returned our calls to hear if the work has been done. I'd avoid this business based on this experience

Very expensive - charged more to install a dishwasher than the price of the dishwasher - didn't fix…read morea toilet seal, came back a second time and still didn't fix it - they don't do a good job - don't diagnose problems easily or well...

These guys are the best...came right over after I called and went above and beyond; identified the…read moreissue and spent all the time and energy necessary to get it fixed and get my frozen drains moving again! They were friendly and competent. Now I also know why my drains were freezing! mystery solved and now I can work on the solutions moving forward.

Called and set up appointment, got text saying when they would be here and arrived on time! Very…read moreknowledgeable and reasonable. Helped diagnose problems, performed maintenance and took care of the problem. Highly recommend!

Just an outstanding contractor. Jason and his partner Bruce do great work. We have a large house…read morethat needed to be sided and have trim work done and they made our house look brand new. He is fair, informative and a pleasure to work with, I would hire them again in a heartbeat.

I hired this contractor to do a drywall job in my house that had had some flood damage. He had two…read moremonths to do what was about a 5 day job. I have to say this has been my worst experience with a contractor ever. Can Jason do a good job, in terms of him doing the drywall/mudding , yes, he did for the first day on the job, of course that was the day he got paid the first two payments, after that it went downhill fast. I wanted everything done in XP (water/mold resistant), he brought regular drywall so that had to be taken back. One thing he appears to actually have never read a materials datasheet. Had he have done he would have done the ceiling in 5/.8" as my ceiling is 16" o.c., but he just did it in 1/2", so there may be a problem in the future, I didn't realize this until I read a datasheet to do another job months after. After the first 1 1/2 days he disappeared not to be heard of until I finally called him two weeks later, after that he would bring a crew for like an hour or two in the morning now and then, always after I had called. Worse than that, the crew he brought would be a couple of young guys, who had no idea what they were doing and I discovered had just been hired and this was their first building job. The guys worked hard but the work was done very poorly, also the guys get to breath all the silica dust, I offered them dust-masks but they seemed uninterested. In the end I had to work evenings and weekends to fix the screw ups and finish areas he never got to. I had a schedule with renters coming in. Close to the rental day he just never showed up at a promised data again and that was the last time I heard from him. I had to work into the night hours to ready and get it ready to paint but I didn't do a great job and his poor work, particularly corners and finishing are there for anyone to see if they look closely. I would never recommend you use him, since i am not a drywall / tape 'n mud expert it took me a long time to fix and most of the poor workmanship like bad corners I had no time to fix. I have everything documents in pictures and video if he should challenge the accuracy of this review. This job was a disaster and its the last time I will use a drywall contractor.

Very professional business. When I called & left a message they got back to me very quickly &…read morescheduled my appointment the same week . Very quick to take care of my blower on my furnace that was making a horrible sound! Seem to have Happy Employees. The guy was very polite & dressed in his nice looking work clothes. Excellent service with a smile !

We contracted Billington to do the plumbing when upgrading our bathroom. He does not give…read moreestimates, but we relied on the recommendation of a friend who had used him for some work. The work was OK, but our general contractor had to compensate for some things he didn't do. Billington's time at the house was a little over 12 hours, but the office billed us for 20 hours. We asked for an explanation and the response was that they have time at the supply house getting materials if they are not at the job location. We felt that the rounding up of hours, the number of hours at the supply house getting materials, and the number of hours listening to stories about the Billington's change in diet are excessive. It's great to hear that a change in diet has improved health, but it's not worth several hundred dollars.

Dustin was on time and on target. I had a small job to install a bike rack to wall of my…read moreapartment. Not elaborate job. But he took to the project with enthusiasm, quality and professionalism . I would highly recommend him.

When I needed a railing for my patio, a friend recommended Dustin. He responded quickly to my…read morecall, and when my railing arrived he promptly came to install it. He is courteous, friendly, knowledgeable, and professional, and I am delighted with the result. I can highly recommend Dustin for any handiwork needed!