We have been using these guys to clean our carpets in our home for 4 years and up until recently…read morewere pretty happy with them. Last 2 times we've gotten pretty substandard service. We put up with it once but not twice: * Carpet was left filthy. Dog hair and grime left on the carpet. Lots of it. * We pay the minimum "3 room" rate ($125). Normally they make up for this by also cleaning our couch and easy chair - usually takes the guy 5 extra minutes. * Cleaning guy refused to do the couch, even though he was in and ready to leave after cleaning the one room in 15 minutes. He said, "I have other places to clean and I'm running behind" * When we showed him the dirt we were able to scoop off the carpet, he said "if you're not happy, just take it up with my manager about making it right" and took off. * We called the manager, mentioned the still-dirty carpet and the couch not getting done. He said, if you want the carpet cleaned again it's $125. * We said, we just had it cleaned today, and it's not clean. Will you make it right? He answered, if you're not happy with us, call another cleaner, and hung up. I guess, sadly, avoid these guys, they have lost their integrity.

These guys rock. We had an overflow of sewage in our basement and needed it cleaned up and…read moredisinfected. Sterling cleaners were super fast, efficient and friendly. Will highly recommend to anyone who needs this type of service.

They came when they said they would. Carpet looked almost brand new. They managed to remove much…read morethe staining left by a previous tenant.

After the cleaner left I noticed that the spot I'd hired them to clean did not come out. I…read morecontacted them and received a note that "I spoke to Don about this stain and he feels that it will not come out." So I went to the hardware store and got an off-the-shelf carpet cleaner for $7.99. The stain came out. Later, they contacted me about payment, but never asked if I was happy with the service. I paid, and informed the owner that I had some feedback to share that could be useful, if they wanted to improve. I received a curt note from the "co-founder" that made it clear that she had zero interest in knowing anything about the situation, or how her customer felt about it. She simply wrote: "Thank you. I will keep that in mind the next time." Your experience may vary, but you may want to try the $7.99 off-the-shelf approach before you spent hundreds of dollars with Catamount. I wish I had.

Very helpful and responsive, would recommend this branch of Servpro. Give them a call if you need…read moreadvice

I was affected, as most of us were, by the recent storm. I had a flooded basement, in which many…read morethings were destroyed. I called SERVPRO and the man that answered the phone was very friendly and professional. They were already pretty busy, but I wanted to use them because my daughter used them last year and was extremely pleased with the people at SERVPRO and the work they did. I read one negative review and I felt I had to respond. My experience was so different than the one I read here on Yelp! It was smooth sailing for me and my home from beginning to finish. SERVPRO of Bennington and Rutland has a large fleet of trucks to answer any clean up your home needs. I certainly recommend them.

Very professional, courteous and friendly group with great values. This company did some slate…read moreroofing repairs and some painting for us on a one-day gig, and showed up with great skills, a friendly attitude, and a really nice work ethic. The owner and his wife even stopped by to support the team and check in with us, and we all felt like friends by the end of the day. They did what they said they would well, on time, and for a good price. We'd be happy to have them back for more complex jobs. Highly recommended.

Job required covering exposed front section of building as a result of taking down the overhang…read morestructure

Is very knowledgeable about what he does, answers questions about the project, gives good…read moreinsight. Has built additions, Garage , decks and many other projects, very reliable, respectful Reasonable , has Excavator for larger projects if needed

From the owner: Scott Foster Builders is a trusted, local contractor serving Bennington, VT for over 25 years. We…read morespecialize in home builds, additions, decks, historic renovations, and more — including rot repair, window and door replacement, and flooring. We’re known for quality work, clean job sites, and honest service. Fully insured with a perfect safety record. Free estimates and rough drafts available. Now offering small-to-medium excavation with our Bobcat E35. Call today for a free estimate!

If I could zero star him I would. Took our money (50% deposit) on an exterior paint job. Said he'd…read morebe done by Aug. 15. Despite several messages giving a day he'd be there he never showed up for any of them and zero communication to explain why. The other day we finally gave up (he said he would be there Saturday, Sunday, Monday and Tuesday. (Aug 24-27th 2024). Again a no show. No return text either. We said we wanted our deposit back but not a peep. He has done this to several other people and has been charged by a court with fraud. AVOID!!!! He is a thief and a liar. https://www.reformer.com/local-news/home-improvement-fraud-victim-left-hanging/article_31f4297a-f51e-11ee-b6b8-dbc9f39a585f.html?fbclid=IwY2xjawE57UVleHRuA2FlbQIxMAABHTAcBo44BwzsiGBiaZvsFDZZZ13uKN8500en8mxhDbaeknDpfXe6xiWu1Q_aem_TGPUrS56W5oFmm5nzEGrXA

CANNOT RECOMMEND - Merrill took my deposit in April 2020 ! Asked for more money in June 2021 ! ,…read moreDoes not respond to email or phone calls, never shows up , house still not painted ! Hope he stay in business long enough to a least get my deposit back!

Servpro specialists Aaron and Aimee were at our home to assist restoring our home after major ice…read moreand water damage. What a pleasant surprise. Their professionalism, attention to detail, and respect shown us and our home is impressive in today's crazy world. They simply did their job. Efficiently, quietly, with dignity. They were well supported by their management team, and well trained in home restoration techniques. Bottom line: A Braggingly Happy Customer!

From the owner: SERVPRO of Cheshire County is the top choice for cleanup and restoration. We offer comprehensive…read moreresidential and commercial services, specializing in storm, fire, and water damage restoration services, mold remediation, pathogen and biohazard cleaning, and more. Available 24/7, our team manages everything from damage assessment to full reconstruction. With over 2,260 franchises nationwide, SERVPRO handles both small residential jobs and large commercial projects. Our trained professionals work to minimize disruptions, assisting with insurance claims and disaster recovery to help you quickly return to normal.