BEST RESULTS AND SERVICE!! Recently had our upholstery,…read morewall to wall carpets as well as oriental area rugs cleaned and they came out great highly recommend and exceeded expectations!

I would have given them one star but he refunded half my money after screaming at me on the phone…read more I have cameras at my house. I hired them to clean two rooms worth of carpet and an area rug. They were in and out in less than 14 minutes. Let's say it takes five min to set up then that means I was getting charged $350 plus for less than 9 min of cleaning. When I called to tell the owner he called me a liar. Again I have cameras that are time stamped. Ok that was great then when I actually got to the house the two stains were still there and as suspected, they did a lousy job. He refunded half my money and told me to never call again. Oh ok, don't worry, I won't. As a side note I have used Chem Dry at other property locations in MA and they did a great job.

My experience with this company was marked by poor communication, missed commitments, and billing…read moreissues. I first met with them on 11/3. Prior to that appointment, numerous messages asking for a time went unanswered. On 11/3, I signed a contract for $5,900 for a chimney liner and hearth installation and paid the required deposit. The balance was paid in full shortly thereafter. I was told the project would be completed by 12/18, or sooner if they could "squeeze me in." A chimney liner was installed on 11/24, and I was specifically told the 12/18 completion date for a functional wood stove remained unchanged. The company was aware from the first meeting that the wood stove was my only permanent heat source. On the morning of 12/18, after multiple phone calls, texts, and emails asking when they would be arriving, I finally received a text stating that I was actually scheduled for 12/19. At that point, I was also informed that they did not yet have a plan for the hearth and had not even ordered it. Later that day, I was told the hearth was on backorder and that the delay was not their fault. However, documents later produced by the company showed the hearth was not ordered until 12/22. The hearth was finally installed on 1/14, nearly a month after the promised completion date. To make matters worse, I later received a separate bill for $855 for the hearth despite receiving no prior notice, authorization request, or approved change order for additional charges. There was also an $800 allowance in my estimate for chimney tear-out work that ultimately was not required, and a $250 charge for sealing around the chimney that was never performed. Mistakes and delays can happen on any project. What I found unacceptable was the lack of communication, the shifting explanations, and the billing disputes that followed. Based on my experience, I cannot recommend this company.

Exceptional Service! After having committed to purchase a fireplace insert from another company in…read moreChittenden county VT., I discovered that the company was unable to offer a chimney inspection and cleaning before installing the unit. In order to make sure my chimney was safe for install I contacted several sweep Companies. Northeastern not only was the first to respond but they were able to schedule service at a very reasonable price within four days of my contact. The team that responded was meticulous and professional and even agreed to do an additional inspection and cleaning of a second flue in the building on the spot for only a nominal additional charge. Back at the office, Dillion the manager also invested considerable time and effort in helping me consider other available insert options that might be available through Northeastern should I change my mind on the first option. While I decided the original insert was still my best choice, based on the exceptional service Northeastern demonstrated, I chose to have them handle the install and I was not disappointed. The install team not only picked up the unit, an exceptionally heavy one weighing in at almost 600 Lbs from the other retailer, but as a team of only two moved it up over a set of stairs and into its final location. In conclusion I would recommend this company highly to anyone seeking chimney services and will continue to use them in the future for not only routine inspection and maintenance services but any other that is needed!

Was very prompt with initial communication Pricing much more…read morecompetitive I plan to consider for future needs

Devin was a lifesaver! I had to load a truck, and with a tweaked knee I realized I couldn't do it…read moremyself. He was punctual, professional and responsive, and he agreed to meet me at crack of dawn because I had to leave so early with the truck. He was friendly, fast and efficient. Highly recommended. I would use him again anytime.

We gone to Modern Cleaners for probably forty years. We have Zero complaints in that time. The…read morecounter people are just plain great. They have just recently upgraded their systems and you can see the difference it makes. For them and us.

Best cleaners and tailors in the area! Rosie in alterations can do anything- wedding dresses,…read moreshorten ski pants, dresses, suits, pants and more. Most recently they got out grease from a ski lift out of my lavender ski jacket. Can't even tell it was there! Thank you!

I use Sue to wash the sheets and towels from the condo that we rent. The towels and sheets come…read moreback super clean, folded perfectly and her prices are very reasonable! She is always available for my last minute laundry needs and will even take dry cleaning for us. We use her out of the Ludlow location and coulnd't be happier with her services. She will do all your laundry in a day!

I rented multiple roll-offs and a shipping container from RAD, and the deliveries and pickups were…read morealways timely. I had compared the prices of several area suppliers, and RAD was either the same or lower for my combination of units. Remington was very pleasant and easygoing, and invoicing and payment were easy.

Helpful and responsive customer service and on time delivery of the equipment. All around easy…read moreexperience!

We recently had our roof replaced and be happier with the results. The team was professional,…read morepunctual and respectful of our property. The quality of workmanship is excellent. We highly recommend working with Ricky and his team if you need a roof or improvement project. They replaced both the roof siding at our 125-year-old farm. The Maddens, Vermont

We are building an addition onto our house and sought out Rick, having heard of his work. He and…read morehis staff were professional and kept in touch throughout the process. Once he started the work, he put in long hours to get the job done in two days. He took photos and sent them to me so I could see the progress while I was at my job. As part of the roof installment, he put in a skylight, which is working well. Rick also had to work around a chimney and other obstacles on the roof. He even suggested a way for us to add trim around our windows to enhance the look. We will definitely call on Rick again if we have roofing needs.

We have used the professionals at Disaster Recovery for flood cleanup in our basement, as well as…read moreat Castleton University in prior years. We always found them to be reliable, prompt, fair, and very conscientious in their work. It's a Five Star company. Lyn and Dave W.

I have worked with the crew at Disaster Recovery twice now and have been very satisfied with their…read morework. They cleaned our basement several years ago from water/sewer damage, and every corner was spotless and looks great to this day. Recently they deep cleaned our bird aviary , washed and wiped floor to ceilings, cabinets, etc after 20 years of many parrots and again did an excellent job. I would recommend them for any type of deep thorough cleaning job. Cookie M