They came when they said they would. Carpet looked almost brand new. They managed to remove much the staining left by a previous tenant.

After the cleaner left I noticed that the spot I'd hired them to clean did not come out. I contacted them and received a note that "I spoke to Don about this stain and he feels that it will not come out." So I went to the hardware store and got an off-the-shelf carpet cleaner for $7.99. The stain came out. Later, they contacted me about payment, but never asked if I was happy with the service. I paid, and informed the owner that I had some feedback to share that could be useful, if they wanted to improve. I received a curt note from the "co-founder" that made it clear that she had zero interest in knowing anything about the situation, or how her customer felt about it. She simply wrote: "Thank you. I will keep that in mind the next time." Your experience may vary, but you may want to try the $7.99 off-the-shelf approach before you spent hundreds of dollars with Catamount. I wish I had. read more

That did a great job cleaning our carpet and tile grout. This was back in 2013, but I will try them again and see if they are still as good as they were in the past. read more

We have been using Catamount for years. Recently, we had to use them to rectify a number of issues in our home and as always they were professional, and did a great job. I would highly recommend Catamount to anyone. read more