First time customer. I called a few days prior to inquire about a DVD installation on my mini van…read moreand the phone conversation was convincing enough fo me to drive 22 miles to do business with them. Superb customer service and honesty on the phone. Next day on a Saturday I arrived without appointment as I was told. The parking lot was full with about 12 guys waiting outside. It seemed to me at first there was a bit of koas going on and that I needed to get my son out of there, however after a few minutes of mostly observing and keeping my distance in the parking lot, it was apparent they were waiting to be served or waiting for merchandise or car installations to be completed. All due in part to requirements with COVID-19, which limited how many people could be inside the store at any given time. However, I was approached by 3 different staff members in the course of about 10 minutes that I was waiting outside. Sorry for the extent of that explanation, but it is important to know that if you go to do business with them or any other business now days, expect a bit of drama getting service or merchandise. My vehicle was taken to the shop once I told a staff member about my call the day prior and existing problem with the DVD player. I had already purchased the replacement DVD player or Honda OEM part, so it was just a swap. The tech who got my vehicle asked a few questions about the problem and expectations. He was knowledgeable and had great customer service. They charged me $70 + taxes for the one hour job. The good: The customer service was solid without a doubt. The inventory was extensive and despite the crazy atmosphere with COVID-19, they were respectful and seemed t care about the customer needs. The bad: COVID-19! The issues doing business now days will continue until this horrific pandemic goes away. Be patient if you want service, this is going to be the norm for a bit longer. The location in Charlotte wasn't the best, but you will be happy with the results. Nice job guys, I'll be back!

Thank johan and han have been really helpful 5 stars give me good service.Definitely good…read moreprice.Hook me up, come see him

Robert is very knowledgeable and did a great job updating the system in my 2013 Ford Explorer…read more Sound deadening in my car doors is amazing.

Sloppy and unreliable. First of all, each time they worked on the car they left debris on the…read moreinside of the car. Vacuuming would have been so easy and yet they neglected to do it. Then, they took a complicated situation (not their fault) where items were delayed in shipping and through their lack of communication and poor customer service, made the situation significantly worse. So much so that I had to take my partially installed system elsewhere to finish the job.

Audio Man should be audio boy a man stands up for their work. This guy took advantage of my elderly…read moreparents when they had issues with their vehicle not starting from the remote start that he put in he Ghosted Them. I would highly recommend not using this guy I don't know how Nissan handed out his telephone number makes me think the dealership is crooked as well. Do not use Eric Crocker he is not a man of his word and his install sucked. My parents cannot auto start their car get in it hit the start button and drive away the vehicle shuts off sometimes goes into lock mode sometimes doesn't work at all.

Eric did a great job installing my Keyless Entry. He gives you a fair price, comes out to you…read more He responds fast, prompt and professional service. friendly and a all around great guy. I would highly recommend his service

Even though I decided to get a new car instead of an installation, Chris was extremely professional…read moreand went out of his way to answer any question I had. 10/10 person and experience

Chris installed a new CarPlay radio in my sons car. He was so nice to work with. Very knowledgeable…read moreand didn't try to up sale me. Went above and beyond to help us. I highly recommend.

I've used Rolling Tones for K40 installations several times over the last 12 years. Always high…read morequality work with prompt turnaround. Recommend him highly.

David installed a couple of front and rear dash cams in 2 separate vehicles. A Mercedes GLC 350e…read moreand a Jeep Wrangler 4xe. Both vehicles receive impeccable treatment! Wires are hidden, cams are securely fastened and not a mark was left on either vehicle. Hoping to have David upgrade Jeep's speakers as well as have the folks at Charlotte Performance ceramic coat these vehicles.

Unbelievable service. David is professional and will ensure the job is done correctly. Hard to find…read morethis quality of customer service.

Dan did an awesome job on my sims vehicle. Great price and awesome service. Highly recommendread more

Had multiple windows replaced and needed them to be protected from sun damage to our furniture…read more John came and did a fantastic job. He was very courteous and professional. Can't thank him enough.

Tint World was professional and got my job done, even if perhaps a little more than I wanted to…read morespend. We did two things to the Sprinter van and both are excellent. First, I now have a train horn. $1200 for the device and installation which included mounting the horn itself and the tank under the hood, running the power and activator to a button on the dashboard. The horn is LOUD AS HECK and will do very nicely for getting idiots out of my way on the road. Second, we added some perforated white wrap to the back windows. While it took some explaining and they had to special order the vinyl, the installation is great. I think it helps make the Sprinter look a little bit less like an RV and a little bit more like a plain vanilla work van. Stealthier. Overall, I'm pleased with the work. [Review 1421 of 2025 - 4492 in North Carolina - 24972 overall]

Pete opened the shop at 10 am, my appointment for a dashcam install was at 10:30, and he took my…read morevehicle about 10:15. It was all done and returned to the parking lot less than 90 minutes later. Very neat and clean install, and Pete was nothing but professional. Asked for my preferred install location, didn't waste my time AT ALL. A+++

WARNING: PLEASE READ THIS IF YOU ARE CONSIDERING USING AUDIOMASTERS…read more I paid Peter Politis, the owner of AudioMasters, to put a basic car starter & alarm System, and CarPlay Stereo in my car. Initially, I was pleased with the job he did. Little did I know the personal Hell this transaction would become over the next 18 months. Not only has this man and his team proven themselves to be unable to do the job correctly, but they have also demonstrated through their actions to be dishonest, unethical, unprofessional, and very cruel. The problems with the stereo and alarm systems started almost immediately. The stereo would skip, and different screens would pop up when I would turn the car on, and sometimes the screen would be blank, so I would have to restart the car to get to the stereo. The alarm would sometimes churp different tones, which Peter indicated was a sensor issue, and the starter button would set off my alarm a lot of the time. Fast forward 2024. The alarm stopped working all together so Peter agreed to replace it. ** The second alarm is now malfunctioning ** So many long visits to AudioMasters, I was patient and respectful with this man. The last week in September, 2024, my stereo wireless stopped working, the volume went up and down by itself, screen flashed on and off. The next day, I called Peter. No answering machine, and He would not respond to my texts, I verified he received them. He just chose not call me back. Then the stereo stopped working all together. No CarPlay, no music. After a week of being ignored, I was able to speak with Peter. Peter acknowledged the problem, offered to replace the defective stereo. Another week passed. October 4, I got this text from Peter: "Morning Marcus, Just left the warehouse with the new radio and headed back to charlotte. Ill text you when I'm on the way to you." That was the last time I heard from Peter, or AudioMasters. I spoke with an employee, he put me on hold for 30 minutes. I called back, they have call waiting, they would not pick up. I had someone else call from another number, and they picked up.

Went there for audio related issue. They fooled me and robbed my hard earned money. Not a…read moreprofessional level shop.

Diego did the installation on my 2018 Cadillac XT5 on May 10th. I purchased the dual 8in Euphoria…read moreported box with a FREE amp. Great deal right?? Fast forward to May 17(today) the subs are blown. They couldn't handle "Blueberry Yum Yum" and they started on fire. Literally! Additionally, my cruise control no longer works, nor does sound assist with my turn signals. I haven't noticed anything else electronic wise, but I don't attempt to use all the features available; so there may be more issues I haven't noticed yet. I noticed the cruise control as I was driving back to Iowa... The subs started smoking shortly after arrival. For them to look at it is no easy feat, about 1000 miles backwards. Either way, I'm way less than impressed. I recommend going somewhere else for your car audio needs. *Update* after weeks of back and forth emails, I'll verify Diego is a LIAR! Instead of shipping new subs as we previously discussed, he now insists I drive 2000 miles(roundtrip) or pay for shipping. I'd rather forfeit the money I paid them, and continue on with life. In my opinion this is not how business should be conducted. 10/10 recommend you go elsewhere.

Excellent service and tires . The technician was very knowledgeable and helpful. He helped me…read moreselect the right tires and took little time to put them on !

great service very fast and knowledgeable. Staff was friendly, hours of operation are super…read moreconvenient.