Excellent work, great service, speed of work, & exactly what I wanted explains the service I got at…read moreRim Shop of Charlotte. They got the excavator rims and tires I wanted in one day turnaround. Prices were good and beat many online tire and rim companies. Tony and Lamont were experts and know the business. Amazing job done and would strongly recommend this business. I will come back.

Very pleased with the customer service experience here at Rim Shop of Charlotte! We were treated…read morevery well and helped to troubleshoot our issue, and extended every courtesy, which is encouraging us to come back in the future.

Let me start off by saying I did business with the previous owners, Dillinger Brothers. Hands down…read morethe best. The car lot that I purchased my Mercedes GLE 350 referred me. I called like I always do to set up an appointment and learned ownership had switched hands to Depo Auto Care. I called and ran it by my car salesman. He let me know although it switched hands the previous owners were still involved. So I scheduled my appointment for an oil change. The oil change took about an hour and a half, and the price was reasonable. About four weeks later my check engine light came on. The first thing I do is check the oil. I find there is barely any oil in my car. I'm forced to hit an auto parts store on my way to work to buy oil to add to my car $37.00. After adding oil and driving it by the time I got to work my check engine light went out. I am puzzled because I've never had any issues with my oil leaking. I end up calling my salesman back and ask for another recommendation for a diagnostic to ensure there's no damage done to my vehicle $130.00 & half a day of work missed. Once they confirmed that it was not leaking. That confirmed something wasn't done correctly when the oil was changed, so I pay a visit to Depo Auto Care. One of the previous owners was there and assisted me. I explained, and he asked for the opportunity to check my car. To be honest, I was very hesitant Considering I already had it checked. We confirmed my car was not leaking oil and also confirmed that not enough oil was put in my at the time of my oil change based on the amount of oil I had to add. He further explained how the oil is dispensed and measured. They have a large drum of oil and use a container to dispense the oil and add it to the vehicle. The person who was working on my car missed a trip to the drum to fill the container. I also asked to double check the sticker because the mileage was not correct on when my next oil change was due. Come to find out the person who changed my oil was not the person who was marked in the system as changing my oil. The previous owner informed me that he needed to make a phone call to run it by another associate to know where to go from here. He informed me that they would refund me the cost of the oil change. I accepted. The last thing that he said to me as I was walking out... he was very sorry and hoped that they did not lose me as a customer. The problem I have with this is they agreed they we're at fault and only willing to refund the oil change. Not the diagnostic or the oil that I had to purchase oh and let's not forget the time I had to take off work. I know people can make mistakes. However, if you're in the wrong, make it. If I would have been paid back for the money out-of-pocket along with the oil change. I might would have considered giving them a second chance. Depo has a lot to learn. I gave you the and you showed me. I can't trust you to make it right! I WILL NEVER DO BUSINESS WITH THEM AGAIN!

I came in for my weekly alignment expecting a professional service and I was left with…read moredisappointment. the staff was friendly but didn't seem to take their job seriously. I was given a low price that ended up costing me in the long run. I waited for about 2 hours for the service and when they gave me my vehicle back everything seemed fine I went home and parked my car. not even two hours later I went to the store and my steering wheel was worst than when I first took it to get serviced.now I'm left with scuffed tires and had to pay somebody else to fix it.

Excellent service and tires . The technician was very knowledgeable and helpful. He helped me…read moreselect the right tires and took little time to put them on !

great service very fast and knowledgeable. Staff was friendly, hours of operation are super…read moreconvenient.

2nd time here for new tires for my Scat Pack! Best rate in all Charlotte hands down!!! Great…read moreservice too! Thanks again guys!!

I went to a high end performance shop years ago here in Charlotte. They deal with the best of the…read morebest cars to included exotics and they did not want to take the chance mounting my wheels as they were afraid they would damage them. The recommended me to Wheel and Tire Exchange. They were able to mount the wheels no problem and at a very reasonable price. Fast forward 6 years later and if I need anything related to wheels or tires this is the first place I come. Customer service is top notch and the work performed is unmatched. I have even met people in the waiting room that have driven 2+ hours to ensure their wheels are mounted correctly. I will be a customer for life.

Demarco, a repair tech, was very racist to me. I heard him tell another employee that he was going…read moreto charge me more because I am a "stupid white boy." I would never go here again!

These folks specialize in mobile service but I decided to take my car to their shop for mounting 4…read moretires. Firstly they offer amazing prices, so good in fact, that I was anticipating some last minute up-charge due to larger sized low profile tires. Nope- what they quoted me was what they charged. Second, they really take care of your wheels and use some state of the art equipment. To top it off, service is amazing- they treat you like you are a part owner! I got a tour of the facility and learned a lot about what they do (way more than wheels/tires), and got to make use of their conf room to sit and work. Professional service, amazing rates and near white-glove treatment. We stopped by for an open house this past weekend and got to meet the folks that started the business- great people. Highly recommended- especially if you are very particular about your wheels!

Good business. Have been going here for years and these guys always get me and my family taken care…read moreof. Always straight forward with fair pricing.

Excellent service and pricing. Local ownership with emphasis on quality. We bring all of our…read morevehicles here.

Swung by Andino's today to have them look at my tire that had an embedded nail. Service was…read moreextremely quick, the attendant was courteous, and the price was more than fair! Support this local, gem of a small business in Steele Creek.

Absolutely AMAZING customer service!! Won't go anywhere else.. And the pricing is extremely…read moreaffordable!!

I came in to have tires replaced. I received such good service I came in later in the month for a…read morethermostat replacement. The superior customer service from Sherry and the quality, professional work given from the mechanics was a win-win for me. Clear information, swift diagnosis/repair and reasonable pricing. This is now my permanent repair shop!

sherry and the auto tech are great at this location!! highly…read morerecommend and I never do review!! special place!!