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Dirleton PC Doctor

5.0 (1 review)

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13 years ago

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SimplyFixIt Dalkeith

SimplyFixIt Dalkeith

(2 reviews)

I had a small disaster with my laptop and took it down to Simply Fix It's Dalkieth branch…read more Mack, the chap in the shop, was not only sympathetic and patient in the face of my obvious ignorance but was cheerful and identified the problem within minutes. He then set about fixing the problem despite the fact that he was the only member of staff on duty and obviously had other trouble-shooting operations on the go at the same time (thus proving that it is not only women that can multi-task). He had me back up and running and gave valuable advice to prevent the problem happening again. First class service, delivered in a knowledgeable and friendly manner.... and to cap it all, a very reasonable fee. The only criticism I have is for Simply Fix It's head office. I wrote to them complimenting them on their Dalkeith operation but never received an acknowledgement. This lead me to think that Mack was not given credit for his excellent service. For this reason, I can not give them the full 5 star rating.

My 5 year old iMac slowly died over several months, and I decided to try to get it fixed rather…read morethan replace it (first time fixing any PC). The staff were great and gave my computer a complete clean which I wasn't expecting, and called me with an update half way through and texted me when it was ready to collect. My iMac is now running good as new and they've saved me so much money. Will definitely take any computer to them first before replacing it. Very pleased!

Source Electronics

Source Electronics

(2 reviews)

Newington

Brilliant friendly service, quality work, speedy repairs. After having disastrous repairs at other…read morelocal shops, I decided to give Source a go. I didn't use them sooner, as it is such a smart looking shop that I thought they would be much more expensive that the cheap looking places, but it isn't and the service and quality of parts and labour is different class. I'd had my iPhone 5s screen replaced at a cheap shop and it broke within days. I kept taking it back, but it never lasted more than three days. He even replaced it again, but that one just broke. They charged £35, but I found out they are using the cheapest possible screens that are £10 from China, and are rubbish. Source charged £45, but it is a great quality screen, it took them 30 minutes and I've not had any trouble in the month since fitting. I know that's just a month, but you can just tell that it is repaired properly with a quality screen and it will last. I then spilt something on my Samsung RV711 laptop keyboard and completely shorted it out. Nothing was working. They usually charge far less for a keyboard replacement, but on the Samsung the keyboard, palm rest and entire top of the base needs replacing. The cheapest I found a second hand one on eBay was £45 , new ones far more. I called around, and some shops wouldn't do it, and one central one quoted £99, just for the labour, and another quoted 3 weeks turnaround. Source ordered the part for next day delivery and then only took one hour to complete the repair. Total cost for the brand new part and labour £79. They said most keyboard repairs are £35, but this is the entire top due to the Samsung design, which is the palm rest, keyboard, tracking pad and right and left mouse buttons. They even fixed my left mouse button for no extra cost. My computer is now working perfectly. I'm absolutely delighted with Source Electronics and won't go anywhere else again. I highly recommend them. They are polite, friendly, very professional and the quality of the entire experience is 5 STARS! TIPS: 1. They open at 9.30am and told me this is the best time to drop off a repair as they have an additional staff ember in the morning and can do the job straight away. 2. Call first to ask if they have the part in stock, if not they will order it and call you when it gets in. My part for the Samsung took 24 hours to arrive. They had the iPhone 5s screen in stock. 3. Calling in advance you can also book in your repair, so you know they can do it while you wait on an iPhone. Plenty of great coffee shops near by. 3. They can also fit phone screen protectors. Even the most careful of us can scratch the screen of our phones, and if you have a screen protector it is that getting scratched instead. When you come to sell the phone take it off and the screen will be as new. The protector will pay for itself many times over through the resale value of a perfect screen. Scratched screens really effect sell on value.

Absolutely amazing! Managed to revive my water damaged iPhone and did so in only a couple of hours…read more-needing a battery and screen replacement. Cannot thank them enough. The staff there are also absolutely wonderful and cannot thank them enough for the amazing job they did.

Dirleton PC Doctor - itservices - Updated May 2026

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