Had to review this company as we just had a washing machine fitted by them today.
Originally, the machine was due to be fitted on Thursday but due to a mix up by our landlord, the wrong machine was ordered. The fitter apologised (even though the mistake wasn't his) and offered to fit it on Saturday (his day off) as they were fully booked for Friday and he lived locally.
He did a very neat job of removing the old machine, spilling hardly any water and cleaning up the little there was. As the new machine was a different model, the integrated door front had to be adjusted...he took the time to clean up the sawdust from drilling the new holes for the hinges!
The new machine is now fitted, more neatly and perfectly level (unlike the original machine). All the packaging was taken away (in his van, rather than filling up our bin) which was a very nice touch.
Before leaving he took the time to explain the controls and settings, again a nice helpful touch rather than just saying "there's the instruction manual".
Overall, I was VERY impressed with the level of customer service and efficiency of the engineer. read more