Excellent service, friendly, helpful professional staff. The shop is bright and fresh and…read moreaccessories on display are modern and funky. Very quick service, my phone was repaired in 45 mins and looks just like new and prices are great! They also offer a pick up and drop off service if you are too busy to go to the shop. 5* all round.

From the owner: Optimus IT Solutions is your best choice for computer, tablet and mobile phone repairs. Remaining…read morededicated to providing our customers with superior quality service, we use only the highest quality parts in combination with rigorous repair standards.

I managed to dump a mug of coffee on my laptop keyboard Monday morning, and had to start trying to…read morescramble to find an emergency laptop repair place here in Edinburgh. Darius at Hex was the first person I spoke to that gave me any confidence that the laptop could be repaired. I took the laptop to him on Monday afternoon, and he was compassionate, transparent, and very professional in th communicating to me what the timeline and options would be. Hex fixed the computer well enough for me to use an external keyboard the next day and expedited ordering of a replacement laptop keyboard so that I had it back working this afternoon. Very reasonably priced and wonderful service. I could not be more pleased and I highly recommend Hex for your computer repair needs.

This shop is very good both for buying computers and related accessories, and getting any repairs…read moredone - they even repair mobile phones which is handy if you have a phone that is damaged, but you don't want to replace. The prices here are generally pretty competitive and you will be likely to struggle to find somewhere else that can match both its range of products and prices - I certainly haven't come across such a place. In addition you get very good customer service and the staff know what they are talking about. It's well worth a visit especially if you have any repairs that need doing. I'm no expert on computers, but this does seem to be a good shop.

Brilliant friendly service, quality work, speedy repairs. After having disastrous repairs at other…read morelocal shops, I decided to give Source a go. I didn't use them sooner, as it is such a smart looking shop that I thought they would be much more expensive that the cheap looking places, but it isn't and the service and quality of parts and labour is different class. I'd had my iPhone 5s screen replaced at a cheap shop and it broke within days. I kept taking it back, but it never lasted more than three days. He even replaced it again, but that one just broke. They charged £35, but I found out they are using the cheapest possible screens that are £10 from China, and are rubbish. Source charged £45, but it is a great quality screen, it took them 30 minutes and I've not had any trouble in the month since fitting. I know that's just a month, but you can just tell that it is repaired properly with a quality screen and it will last. I then spilt something on my Samsung RV711 laptop keyboard and completely shorted it out. Nothing was working. They usually charge far less for a keyboard replacement, but on the Samsung the keyboard, palm rest and entire top of the base needs replacing. The cheapest I found a second hand one on eBay was £45 , new ones far more. I called around, and some shops wouldn't do it, and one central one quoted £99, just for the labour, and another quoted 3 weeks turnaround. Source ordered the part for next day delivery and then only took one hour to complete the repair. Total cost for the brand new part and labour £79. They said most keyboard repairs are £35, but this is the entire top due to the Samsung design, which is the palm rest, keyboard, tracking pad and right and left mouse buttons. They even fixed my left mouse button for no extra cost. My computer is now working perfectly. I'm absolutely delighted with Source Electronics and won't go anywhere else again. I highly recommend them. They are polite, friendly, very professional and the quality of the entire experience is 5 STARS! TIPS: 1. They open at 9.30am and told me this is the best time to drop off a repair as they have an additional staff ember in the morning and can do the job straight away. 2. Call first to ask if they have the part in stock, if not they will order it and call you when it gets in. My part for the Samsung took 24 hours to arrive. They had the iPhone 5s screen in stock. 3. Calling in advance you can also book in your repair, so you know they can do it while you wait on an iPhone. Plenty of great coffee shops near by. 3. They can also fit phone screen protectors. Even the most careful of us can scratch the screen of our phones, and if you have a screen protector it is that getting scratched instead. When you come to sell the phone take it off and the screen will be as new. The protector will pay for itself many times over through the resale value of a perfect screen. Scratched screens really effect sell on value.

Absolutely amazing! Managed to revive my water damaged iPhone and did so in only a couple of hours…read more-needing a battery and screen replacement. Cannot thank them enough. The staff there are also absolutely wonderful and cannot thank them enough for the amazing job they did.

Really helpful and friendly and fixed my laptop screen very quickly for a reasonable priceread more

I have used Graeme for many years now and his help is invaluable. No problem appears to be…read moreinsurmountable to him within any aspect of our business requirements. He has supplied us with new computers and a laptop over the years, advising which would be best for our requirements, all at a very reasonable cost. He is also a delight to have in the house when we have a home visit, in a nut shell I don't know what I would do without him. I cannot recommend him highly enough.

It is a running joke between me and my friends that my laptop is still alive...just. For the last 3…read moreyears it has been hanging on by the skin of its teeth. We all have little tricks to sort out quirks, but this got to the stage that I would have to rub it here, poke it there, blow it somewhere else (don't start making up your own jokes) and take out the battery to make it work. When it took about 1hour and 45 minutes to start up, it became a bit ridiculous so instead of letting him go to laptop heaven I called the PC Doctor. Mainly because I was amused by the name, but it seemed appropriate in my case. So in I went and my little laptop was rushed straight to computer ER, with me watching nervously on, like a father worrying for his child. Soon the diagnosis came back, and it was bad. I slowly sat down in shock, not believing the words I was hearing. 'I'm sorry sir, he seems too far gone'. WHY GOD WHYYY??? 'But...' and there it was, my lifeline - the word every man hopes for when his loved one is slipping away from him 'But there is a radical new treatment we could try. DO IT MAN, DO IT!, WHY ARE WE STILL TALKING ABOUT THIS!!! And so it was done, and a few weeks later I turned up with a bouquet of flowers and some grapes to see my bruised and battered little laptop being rolled out on a wheelchair, soon to be in my arms again. And he was fixed. Yaayyy!! Back to reality though, and the PC Doctor, despite his frankly ridiculous name, is really good. He sorted out all the viruses and malware and got it back pretty much as good as new. It is not as good as I first got it and is deteriorating slightly, but to be honest I think that is more down to the fact I download an ungodly amount of music (and that's not an innuendo for porn) than anything else. As with all these companies, the PC Doctor is not too cheap but he will fix pretty much all problems, which is all you can ask for really.

Brillaint service from pc doctor edinburgh! Laptop repair and they now do iPad repair - as I…read morediscovered yesterday No hesitation recommending!

I went to User 2 Computers to have my laptop cured of whatever ailment was causing it to be so…read moretemperamental. Initially they found 30 viruses on it, and a further 40 by the time they were done with it. Thankfully, it worked perfectly when i got it back, and although I would have had to pay extra to have my files backed up, I had so little on there the staff kindly did it for free. In the end, and thanks to my student discount, I ended up paying around £80 for the whole job. Which did hurt a bit. One thing I would appreciate would have been an upfront price, because they charged me for the amount of time and workmanship needed for the job, rather than giving me a proper quote. My laptop is doing much better, and they did reinstall a new operating system for me, although they were a bit stingy and wanted me to pay for the anti virus as well. Or maybe I'm the stingy one, I dunno.

User 2 Computers is situated in a prime location on South Clerk Street, a busy thoroughfare that…read moremeans it is well on the radar of students and residents alike. Like many independent computer shops, they offer a range of services - from sales of new and refurbished PCs, accessories and peripherals; to repairs and upgrades. I was almost forced into using this shop when my old laptop became overrun with viruses and spyware due to a poor choice of antivirus software on my part. A quick search online revealed this to be the closest to where I lived, and so I paid them a visit. Their repair team were able to successfully restore my computer back to full health in a few days, and were also able to recommend a better antivirus product. I found the staff to be helpful and attentive, taking time to explain the repairs in detail, as well as providing useful advice about how to avoid a similar situation in the future. Although the shop may appear small from the outside, the website belies the fact that this is shop that can do a lot for you. I don't regret using them at all - after their work, the laptop ran for another 3 years. I have recommended them to my friends, and I would commend them to you! A great alternative if you want to avoid the massive national chain stores.

When it comes to PC/laptop repairs, I experience the same apprehension as I would with that of…read morevisiting a garage. I don't know enough about the subject matter to know if I'm being done over or not. They can say whatever they want and my only choice is to nod and smile and try to convey the illusion that I know a little and I understand the nonsense they're throwing at me...! So I think something can be said for a business that has the honesty to tell you when you're about to waste your money. After my lappie froze up on me, I visited a few repair shops to gauge prices and ideas of what the problem could be. The first place said it could be one of three problems... the uncertainty and lack of confidence left me wonting. The second place clearly didn't have a clue as they recommended a complete reboot. Meaning I would lose every file and program from said laptop and have to reinstall everything from scratch (I imagine their motto would be 'if in doubt... reboot!'). Enter DATA Computer Services. After a short discussion about the problem, they offered to take the laptop overnight and have a tinker, free of charge. After that they would call me with their findings and quote me a fix price. When they called, the problem had been nothing more than a driver that needed re-installed and a hard drive clean up. And shop #2 wanted to reboot the whole system...! Wow. So for £40 my lappie is back to his best, and working even faster after the clean up. When I enquired about increasing the hard drive space (getting back to my point!) the sociable staff, rather than quote me a price and offer a turnaround time, instead offered free advice on how to maximise the space I already have, citing an increase as a bad investment. Very impressive. Worth going a little out your way for honest and efficient service.

From the owner: IT support, VOIP, cloud servicesread more

NEW ***** worst place don't recommend*****…read moreVery rude owner and customer service is horrendous !!! Please read all the one star reviews below and you can see a similar pattern they all have the same issue with the rude owner. And please read his reply's to the reviews and you will get the gist of what kind of people run this place The owner seems like he's just got off the boat from another country had no manner told me to leave the shop for no reason. Came to return an item, which was not working he refused to check if it's working and then refused to return it. He says I'm trying to fraud him etc Very unprofessional conduct coming from the owner. The items here are cheap and nasty and come from 3rd class products from China so not buy from this place

just wanted to buy some SIM cards and gaffer tape to mend a suitcase. Absolutely no complaints on…read morethat score. Chap seemed efficient, helpful etc. Cannot comment about some of the issues that others have raised with respect to phones and repairs.