Left me with anxiety about going to the dentist. Walking in feels like walking into detention. The…read morefront desk is cold and unpersonable. The Dr seems like he hates his job. They charged me for a crown I paid cash for and made me sign something saying it was ok after I told him I didn't like it. It's yellow and my teeth are not yellow. If he couldn't match it I wish he would have told me so and I could have gone somewhere else. But he just wanted my money. They also made me pay before I even got the crown which is odd. Also I told him I had a bad reaction to epinephrine but he gave it to me anyway. The first time I was ok. The second time when I tried to tell him my heart was beating fast he snapped at me and said he'd been doing it a long time and thinks he knows what he's doing. I then started sweating and shaking and feeling very antsy and had palpitations. I told them and they said to go sit down it must be the heat. I asked them if they could please order numbing without Epinephrine and they said no. I asked them how they treat elderly and children and they said we don't treat children. This guy seriously needs to retire and so does the front desk lady. They never answer the phone when you call either And wait for two weeks for a call back. Then another month for an appointment. Then when my antibiotics ran out and my tooth started hurting again because I waited so long she quipped that she would not give me anymore antibiotics after this. I am a heart valve patient and I'm surprised they made me wait so long in the first place as any infection is a huge risk for me. This place is a huge no for me .

I was going to Dr. Koo for a few years due to having Invisalign. I'm giving this a one star because…read moreof how disappointed I was over all with my experience at North Pointe Dental. I can't remember how times I waited in the waiting room for up to 45 min to an hour with having an appointment every single time. Why make an appointment if they are always behind schedule and over booking their clients? Majority of my visits was to pick up my next set of Invisalign and I still had to wait a while in the waiting room which was very frustrating how dysfunctional their scheduling was. This one time, I went in for my appointment to pick up my next set of Invisalign and she didn't have the set ready for me so she offers to drop it off personally to my apartment in a few hours. Then lies, saying that I lost my only set of Invisalign because I'm irresponsible and tells my parents how she spent her personal time dropping it off at my house, when it was her fault not having the new set ready... I personally wouldn't recommend her when there are so many better Dentist in Tucson, AZ.

Dr. Newman has a wonderful office and a great staff. I always feel appreciated. I am very happy…read morewith the professionalism of Dr. Newman and his staff. We also have lively discussions that help to relax me. The whole staff is welcoming and understanding. I'm so glad to have this office to take care of my dental needs! Thank you! Carol

Dental Hygienist Josephine "Jo" Lopez was very personable, professional, taking my series of annual…read morex-rays and did a GREAT detailed patient job cleaning and examining my teeth & gums.

I had a tooth that was bothering me but my dentist didn't find the problem. Then, while eating…read morelunch with friends a couple weeks later, the tooth cracked open and split into several pieces which flew in all directions. It felt like it had exploded. My regular dentist's phone wasn't working and I had to leave a message. Meanwhile, I couldn't close my mouth because of the jagged tooth (what was left of it). I called my insurance and they set me up with Dr. Burrows whose office is close to my home. He saw me less than an hour later and got me fixed up. When my regular dentist finally returned my call and said they could fit me in the next day, I was already taken care of. I'll stick with Dr. Burrows from now on.

A lot of people have a lot of opinions; but when somebody treats you right, you gotta give credit…read more I've come here for many years and nobody's ever done me wrong. From crowns to unfortunately a bridge, I've had nothing but good service. But even more I love all the techs for teeth cleaning. They are all fabulous and good. One story in particular, was I lost my crown at the beach in Florida. I managed to salvage it because I didn't want to pay for a new one. Dr. Burrows told me that the likelihood of it fitting was slim because I hadn't had it in my mouth for over a week. however, it fell right into place and he charged me a minimal fee for a re-gluing it. Now to me that's honesty. He could've fed me alone and made a couple of bucks but he didn't. They've always been good and they've always been on the up and up. Gentle. Thorough and good what more can you want from a dentist?

Dr. Citrin and his staff are kind, considerate, and usually call two weeks out, one week out, and…read moretwo days before the appointment to remind me. For me this is unnecessary as I usually put the appointment in my phone the day I set it with the secretary ... but I'm thankful! Sometimes phones loose appointments. Also Dr. Citrin has been rather generous with my wife and myself. We enjoy talking with everyone there.

I've been going to Dr. Citrin for going on 6 years and I love him and his staff…read more The first time I called to make an appointment, I'd been living in Tucson for a few years and hadn't seen a dentist and was terrified to go in for a cleaning. I called and the receptionist was SO sweet and got me right in (even though there can be a wait to see him- his practice is very popular!). First off, his office is amazing- beautifully landscaped, water falls, greenery, etc. On the inside? It's apparent that Dr. Citrin loves basketball, especially U of A, but he's a fan of other teams as well. I can't comment much on the waiting room because I've never really waited in there- they're that prompt! Each exam room has a big picture window that you get to look out (when you're not tilted back being worked on). I've seen TONS of wildlife outside of those windows and it's very relaxing (for the nervous types like me!). Their equipment is also state of the art, including digital x-rays! They show up instantly on the computer screen in the room and there's no development wait time. Fancy! Their hygienist is great, very friendly, and gentle. Dr. Citrin (sometimes people call him Dr. Jay) is SO NICE. He's funny, personable, and always has time to chat about bball or golf, or his kids. He takes the time to get to know you as a person, not just a chart and a patient number. Okay folks, time to come clean. I've had a cavity or two and have had them filled by Dr. Jay. Part II- I'm SUCH a wuss when it comes to dental work. When he had to numb me up, I cried and he gave me tissues (I've seriously had other dentists tell me to "suck it up"). He's very sensitive and pays attention to the patients' comfort level in addition to doing a great job with the dental work. At the end of each exam, you are given a toothbrush (and it's a nice one too, not just a one-use travel type) that says "Dr. Jay Loves Me!", a travel tube of toothpaste and some floss. Seriously, people. I get WAY excited about that toothbrush. I highly recommend him- I can't say enough good things about the practice he has established in the Old Pueblo.

Gentle Dental is the best. I love the Dental Hygenist Nina. She is very friendly! She really enjoys…read moreher work. My teeth look so good after my cleaning. My husband was insecure about his smile due to a chip in his tooth. We met with Dr. Annu Bhalla and he instantly took care of us! He was very kind and informative. He fixed my husbands smile! Then Nina took over for the cleaning. What a wonderful team we have here at Gentle Dental Tri Pointe! 1000℅ recommend!

The receptionist Danny was very rude. After signing papers, I was told "If you're not going to wear…read morea mask, you need to go outside" in a scolding loud voice like they were talking to a dog. It was how the agent had said it. The dentist Dr. Morris was not much better. I witnessed him being kind, patient and talkative with a Caucasian woman in the room across from mine but he was curt with me, a person of color and appeared to want to finish with my appt quickly. When I asked if there there were any appointments available he remarked that they did not know that yet, almost yelling. I did not feel comfortable with Morris and resorted to asking the the hygenists my questions. The dental assistant and hygienist in the room had better mannerisms. Will not be back.

My 17 yr old daughter had her 4 wisdom teeth pulled from Dr. Holbrook in Feb 2011. She had an…read moreexcellent experience! The office staff is FIRST RATE, VERY VERY friendly and accomodating! The office is very clean, organized and extremely efficient. We were very happy with the care and kindness and we did not feel like a number. She did not have any problems or infection and we did not need a followup after her surgery. They called in her pain medication the night before and had a wonderful headband icepack for her to use with explicit instructions on what to expect before, during and after the surgery. I even dropped off a box of See's Candy to show my appreciation! I highly recommend this office!

Dr. Hammel cancelled my wife and my second dental cleanings after we had already paid $950 for her…read more"insurance" which included two dental cleanings each. We had only received one cleaning each prior to her cancelling our appointments. So now we have to pay someone else for cleanings which we had already paid Dr. Hammel for. Our experience with Dr. Hammel has changed over time. In recent visits, interactions felt more combative and less patient-focused than when we first started. Communication was more tense, which made the visits uncomfortable.

Go somewhere else. I worked with this Dr. For 5 years…read more She doesn't know how to do a filling, let alone a crown. Her fillings have overhangs and constantly getting re-occurring decay under them. You will loose bone around your teeth and she will tell you to take tooth out. You have to pay twice for the bad work that she does. She refers everything out and she hates her job. Why risk your health. She is always watching teeth instead of doing something about it, until it's too late. My patients always used to consult with me because they didn't trust what she told them. Do not go to her. You will not be happy.

Dr. Dehnert and Dr. Mednick provide superior professional services. I've moved around alot and had…read morea dozen Dentists in my 66 years. This team is the best. The office is extremely hygienic as they coped with the pandemic meticulously and maintain these standards. They and all their staff are extremely proficient and kind.

I stopped going to this dentist office because they have been trying to collect money for this…read more"misunderstanding" about a rework on a build up that was done in the previous year and wasn't covered by my insurance, when I discussed it with 2 of the office personnel and they assured me it would only be $51.50. I tried to get in for that same tooth less than 3 months due to the build up wasn't completely taken care of and some decay was left that caused an abcess that they needed $100 up front to set an appointment for in addition to the extra that my insurance couldn't cover. They said it is only really a follow up at no cost within 30 days.The health and pain of a patient should be more important to them than money. People aren't made of money. I couldn't afford to take care of it, so I was swollen and in pain for months after. Also, EVERYTIME I was in the chair getting a filling done, they said"it's deeper than we thought, it'll cost more". Doesn't anyone in this office have compassion for anyone enough to say, "we made a mistake, we'll cover the remainder of the cost we didn't prepare you for?" Another big reason I don't recommend Dr Dehnert is there was a few fillings on the top back of my mouth and I was placed almost upside down. It was taking quite some time and not only was this an uncomfortable position but the tools rattled my skull and made me dizzy. The worst part was this appointment was his last one of the day and you could tell he was getting upset and anxious with the motions and tools he was working with like I was taking up too much of his time and he was tired. I will NEVER schedule a long appointment in the afternoon ever again when a dentist has seen patients all day!! Too risky. There is nothing special about this office at all. All of the people there seem to be nice but you can tell a few are just pretending to be nice. There is NOTHING special about this office or this dentist. I even saw a female dentist in this office when he wasn't available that did a better job with a small filling then he did.