Cox internet has to be the worst I've ever had. Every week it is down for some reason. I work from…read morehome on some days and having internet to do my job is very important. This is not reliable and i can't wait to get Ideatek fiber or some other fiber company. Cox just has way too many outages.

I need a payment history because my mother turned me into aps. Cox flat refuses to give it to me…read moreeven though I was the authorized payer for 11 months. They take their security and privacy to far. If your the authorized user and can't authenticate, they won't help you. It's bullshit. Go with someone else

Angel helped me out above and beyond I was a very satisfied customer when I left. I had tried…read moremultiple stores and they weren't able to help. Thanks Angel

Other then one rude employee I have encountered so far this is the best AT&T i have ever…read moreexperienced. I have lived in quite a few states. I'm thankful that these guys are in town at this location because they treat you like a human being. Unlike the one by Walmart off of Kellogg and Greenwich where they are literally sitting around doing absolutely nothing but playing on their electronics no one else in the store but they still don't have time for paying customer when they walk in. So they end up treating you like trash and chasing you out! My husband and I came there after leaving this rock location because of inventory issues and those jerks had us running away from the store after they lied and were super super super rude! Thank God for decent people like these here at Rock and K96! Keep up the great customer service and work guys! Juan the manager as well as Nathan the salesman are great! Nathan is so incredibly informative and goes the extra mile to make sure you are satisfied! Very reputable people save one! Thanks for reading! Hope this helps!

for the past two years I have had service interruptions on both TV and internet never less than…read moretwice a day each. each for 1 to 2 hours. That plus price increases drove me to a new, fiber-optic provider at lower cost and greater reliability. If Cox is all you have, tighten your patience.

I switched internet service providers recently from ATT to Cox and it was a huge mistake. On the…read moreday of installation, I had to leave half way through to attend to my grandkids and when I got back he was gone and was told that the installation went smoothly. It wasn't until the next day that I noticed that my printer didn't work. Turns out is wasn't connected to the new Wifi but I had no idea how to do it, myself. I then decided to call Cox and maybe they could send out someone to fix it. Even was willing to pay for the service call, myself. Of course, I wasn't able to actually speak to a human. The closest I could get was a computer chat with some guy who insisted it wasn't their problem. He explained that as long as the internet was working, they were finished. "But my printer was working, too, when your guy arrived ...but not when he left!" I said, but he was unmoved. I'm going back to ATT.

LOCAL office for both Dish and DirecTV! Very knowledgable! Nice to have someone to talk to face to…read moreface instead of being transferred over and over

From the owner: Advanced Satellites is an authorized DISH Satellite television Retailer specializing in Satellite…read moretelevision and Internet. We are your local choice for DISH service. We are dedicated to serving the local community of Wichita, KS. DISH is the best choice for value, technology and customer service. Call or stop by today.

I recently called Dish customer support because my bill has been going up month after month. The…read moresupervisor I talked to assured me that I would get the same programming plus Netflix for less than $120, whereas I was paying $168. To say the least, what he promised & what I got were 2 different things. So I called customer service again today. The representative was rude & would not listen to my requests. I finally gave up arguing with her & hung up. I would not recommend Dish to anyone, even my enemies.

I had been with DirecTV for 7 years and hated having to hassle with them every year to lower my…read morebill to a price I was willing to pay. It was the same thing every year, call them up and tell them that my bill was too high and then they would enact some discounts that would save me about $30 a month but were only good for a year. So the next year I'd have to call them up and do it all over again. Well last November when I called to complain about my bill they refused to lower the rate. I guess that now they're a part of AT&T they are unwilling to negotiate on price. So I decided to try switching to DISH. BIG MISTAKE!!!!! DISH suckers you in with their low initial rate but then once you add in extra packages to get what you want it ends up costing MUCH more. I believe their current introductory package starts off at $39. Sounds pretty good right? But wait, you want local channels? Well that's not included. You have to pay an extra $10 a month for that. Who the hell doesn't want local channels?!?! You want a DVR? That's extra also. You have 2 TV's? Yep there's an extra charge for that too. So my monthly bill ended up being $70 a month. That's quite a jump from $39 but still better than I was getting with DirecTV so I decided to go for it. The phone operator told me about the 2 year contract and I told him, "Hey wait a minute. I'm not signing up for 2 years when I haven't even tried your service out yet." I forget what he told me exactly but he definitely gave me the impression that I could cancel if I didn't like the service. When the DISH installer came out to set up my equipment I also asked him about a trial period and he told me I had 30 days to cancel. So everything was going OK until the day of the Super Bowl. We missed the end of the game so I tried to find highlights on ESPN only to find out the package I had did not include ESPN!!!! I called up DISH and was told, "If you want sports channels, that's an extra $10 a month." Gimme a break. What a scam! So now I'd have to pay $80 a month for pretty much basic cable. No pay channels like HBO. I just wanted the standard stuff like Food Network, HGTV, ESPN. So the next higher package was $84 a month and included ESPN but took away DIY and Cooking Channel!!!!! How frickin lame!!! So now I wasn't saving money over DirecTV anymore and decided to cancel the service. I had DISH send out the installer to remove their DISH and take their boxes back. To top it all off now they're trying to charge me a $500 early termination fee even though 2 people at their company told me their was a trial period!! I have filed a complaint with the Denver Better Business Buereau and I will be taking DISH to small claims court if they refuse the waive the fee. Stay far away from this company people. Their channel packages are completely predatory and set up so that the only way you can get the channels you want is to pay for the expensive plans.

The service was unprofessional, and an employee named Doug deceived customers by switching me from…read morea standard service to a premium package so I could pay more. When I came to cancel the service, he was unwelcoming and tried to dismiss me. I have a low opinion of AT&T's service and support and address 11661 E Kellogg Dr Ste 101 Wichita, KS 67207 United States

I had an incredibly frustrating and dishonest experience with AT&T. Their employees called me four…read moretimes a day for over two weeks, constantly pushing me to switch to their wireless phone plan. Eventually, I spoke with a representative who emailed me a quote for 5 lines at $86/month. Based on that quote, I agreed and ported in all my lines. Once everything was set up, I was shocked to see that my actual bill was $246/month--nearly three times the quoted amount. I called multiple times trying to get this resolved, but AT&T refused to honor the $86 quote I had in writing. I immediately ported out as soon as I saw the $246 bill. Then I called to request a refund. An employee told me to wait 30 days until the next billing cycle and assured me that a note would be placed on my account so I could get a refund at that time. So I waited 30 days--even though all my lines were canceled, I still received a bill. When I called back after the 30 days, as instructed, they flat-out refused to refund me. AT&T used misleading sales tactics to get me to switch, failed to honor their written quote, and then strung me along for over a month only to deny a refund they had initially promised. I would never recommend this company to anyone. If you're thinking of switching, beware.

Completely oversold my area. As soon as they added another line next door I couldn't ever hit…read moregigabit speeds again on a speed test again. They have no intention of upgrading it and my whole neighborhood on ring says it's the same and they'll be switching too.

This is a good Cox location. The staff is very efficient, courteous and helpful. My only issue is…read morethe price of Cox services, it's quite expensive for television and internet.