Technician was very knowledgeable and professional. They are working with my home warranty company…read moreand replacing the water heater!! Would definitely recommend them! LeeAnn M

Refused to fill a sink hole they caused. Bad customer service after they were paid.read more

I have been so pleased with everything this company has done for me! Delilah and her team are…read moreextremely compassionate and caring, on a personal level. You can really tell that they actually care for their clients! Great attention to detail and amazing customer service! I could not be more pleased!

Hired this company to do a deep clean prior to moving into new home. After the services were…read more"complete" We went to see how everything turned out. They vacuumed the basement and turned on the "clean" setting for the stove (didn't even clean the ash out when the cycle finished). That's it. $500 for a vacuum in 1 room and to turn on the stove. We were very clear about all floors, windows, walls, ceilings, vents, drawings, cabinets, you know... the works. We ended up cleaning ourselves since the move in date was soon and we have infant twins. Talked with the manager and they refused to give refund for basically no services rendered. They offered 2 free cleanings, which is a joke, because they didn't do anything the first time. Why would we hire them again? Terrible company, poor service, and unprofessional management. Edit: Looks like they also have friends write counter reviews, lol.

I have had two different experiences with NCRI in the last five years. At my old house, they helped…read morewith water damage from the roof. They were professional, helpful and did a great job with the work. Then, a few months ago our basement flooded while we were gone for 4 days - we came home to standing water! We called around 4:00 pm, and they were at my house the next morning at 8 am (there had been a TON of flooding in the area, so they did the best they could). Within 6 hours my entire basement had all the carpet removed (all our furniture/kids toys/storage items were down there to begin with), and big fans and humidifiers set up. I was so thankful - the gross smell went away, and the drying process could begin. We could NEVER have done what they did in that amount of time. I highly recommend NCRI of you need emergency work done!

My insurance company arranged for this company to do the repair work from the flood water that came…read morethrough our ceiling and saturated my carpet. Because of the way this company cut my carpet to dry it, ALL THE CARPET & PADDING NEEDED TO BE REPLACED. Since the ceiling and the carpet are being replaced we paid this company an additional $2000 to paint the walls. Keep in mind ALL OF THEIR WORKERS ARE SUBCONTRACTED OUT. Apparently, when the builders originally painted the walls, the got paint along the top of the baseboards but the paint was the same color of the wall so it was never noticed. Apparently the painters realized it and took pictures of it and sent them to NCRI, but NOONE MADE US AWARE. So now that the painting is done we now have a white line all around the room. Although we did not have an issue before' we do now. If we had known about this paint issue when the painters found it we could have made a collective decision on how to move forward, but to no say anything and walk away like the job is done is unacceptable. So now my family room looks like shit after I paid over 2 grand over what the insurance company paid, and they feel since they didn't get the paint on the baseboards its not their problem. The foreman or whatever his job title is was an unprofessional waste. If you are going to hire a kid to do an adults job, make sure he is EXPERIENCED & PROFESSIONAL before allowing him to deal with the public!! COLTON is NOT an asset to your horrible company, and neither is his supervisor!! Save yourself the hassle & don't do business with them!!!

They roofed our house. It leaked. They would do nothing to make it right and finally quit calling…read moreus back. We tried to sue buy their listed address was bogus. We spent $2k getting their work corrected. It seems they quit using felt at the gutters. Worst experience ever with a remodeling company of any kind.

Everything I needed. Catered to my budget. Expected a wait due to covid. Supporting smaller…read morebusiness is a plus.

After a few hard rains, my roof started leaking again after Midwest roofing fixed my leak. I went…read moreto their office and called a few times to see if they could come out and fix it. I did not get a call back and no one came out to check it out. I had to hire another company to fix it.

We had severely dry-rotted fascia & drooping deformed guttering in need of serious repair. Brandon…read moreLee at Midwest Roofing services promptly responded to our inquiry, came out & examined, evaluated & scheduled our project at a very reasonable price. His installation crew of 4 came out this morning & completed the job in 2 hrs! Amazing. Brandon & the entire crew were professional, informative & a pleasure to work with. We feel confident in giving the Entire Team a 5-star review, a recommendation to all our associates & Midwest Roofing Services will be the 1st we call the next time we need these services. Thanks to all.

Initially a great company. Quick response got us in quick. Carpets were not super clean after -…read moredefinitely not the best most high quality option. Used something similar to what we had at home to clean our carpets. Smell did not come out and they said to let them know and they would come back out. Texted back and forth 3 times and he said they would get us in. After a week I texted them again and he said he'd get us on the schedule by Saturday. Never heard another thing. Ended up cleaning our carpets with our home carpet cleaner and the water was black . This was in a room we haven't used because of the carpet issue's , so it wasn't a high traffic room. Didn't expect it to be so dirty right after being cleaned professionally. I emailed and texted once more to see if they'd come back out and heard nothing. We just had another company come today and it was much more high quality equipment and actually steam cleaned.

-5 if I could. I had set up two appointments with them. One was canceled the day of and rescheduled…read morethe second they literally just didn't show up. When I questioned them on their page about this I was blocked. Extremely unprofessional and I'm pretty sure they lied to me saying all equipment was ruined in a wreck and they were unsure when they would get new, and that's the reason why they just didn't show up or contact me for a day after the scheduled cleaning. Even tho a few days after this conversation they were posting on fb about cleaning specials and taking reservations.

I was recommended to by Horton's carpet and I was not disappointed. Shanon and his team came out…read morewithin two hours and gave me an estimate and we're back two hours later with the team jumping on our water damage. Super professional, great communicators and excellent work. Very pleased! I would wholeheartedly recommend them.

We had a water leak fr our Basement ceiling Thaler the a large stain on the carpet. We tried our…read moreown carpet cleaner and two different stain removers with no success. We called Steamatic of Wichita. They came out and cleaned it. It looked great While wet but the stain came back as it dried. Their office called a few days later and asked if we were satisfied. I told them I thought the guys did their best to remove the stain but it had come back. They asked if they could come back and try again. They did and got ALL go the stain out. Fantastic job. If you need a carpet cleaned call STEAMATIC OF WICHITA.

I strongly recommend against using Ball Heating & Air. It took them well over a month to finish our…read morenew AC installation, and we had to mention legal action before they completed the work included in their written proposal and agreed scope of work. I repeatedly had to inspect their work myself after being told things were finished when they were not. Since then, we've had to hire another HVAC company multiple times to correct installation mistakes and poor-quality work.

Came over to Andover in a flash to look at Air Conditioner. We had called another company and they…read morecouldn't come over for 6 days! We are elderly people and 95+ temperatures would have been tough. Jay was considerate and professional! Work done in 1 1/2 hours,Thnak you Barb& Wayne Schlueter