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    Steamatic

    5.0 (2 reviews)
    Open 8:00 am - 5:00 pm

    Services - Steamatic

    Carpet cleaning

    Mold remediation

    Steamatic Photos

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    5 months ago

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    5 years ago

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    Advanced Catastrophe Technologies

    Advanced Catastrophe Technologies

    3.0
    (2 reviews)

    If you have damage, like we did from water...CALL THESE FOLKS ! Quick response, courteous staff, a…read morecompany with real integrity. They keep you in the loop of what is being done....if they say they will be there at 2PM, you can COUNT on that. Their work is done efficiently, so smooth you don't see the seams, THEY clean up and you don't. Their cost is within pennies of their estimate, and EVERYTHING IS ITEMIZED, no hidden costs. The office staff are so helpful and make every effort to offer support on things you might not understand. They may sound too good to be true, but the truth is , THEY ARE JUST THAT GOOD ! We couldn't have had better work done in our home and we know that from other experience. Call ACT, they will not let you down.

    The initial meeting after our house fire gave me hope but from that point on it was nothing but a…read morenightmare. The crew that came to my house was a group of wonderful people but the people in charge were awful. Example: after work on Friday, a week after the fire, my husband and I went to the house to check on that day's progress as always. We saw many personal items thrown into the dumpster, a practice we were promised repeatedly would not happen. Most of the stuff was junk and we were ok with getting rid of it anyway but in some black, opaque garbage bags were our wedding decorations and homemade Christmas decorations. These Christmas decorations were up to 30 years only and had our children's pictures on them. Clearly they were not things that were "cheaper to buy new than to bother cleaning" as you obviously cannot buy things like that new. When I called the man who initially said "if you have any problems give me a call" he answered and was very irritated that I would call at dinner time on a Friday night because he was "out with his wife". He assured me that we could handle the situation on Monday morning. When I explained that the dump truck was coming the next morning to replace the full dumpster with an empty one he said "well then what do you want me to do?" My husband and I ended up dumpster diving all night for our "date" to salvage what we could. In addition to that nightmare and many, many others we didn't even get everything back. We couldn't unpack all of our belongings until we moved back into our home, 6 months after we got the boxes, so we didn't realize there were missing items until then. When we called to say we were missing the DVDs that we spent over $700 to have cleaned (we have err had a lot of DVDs) they said it was too late. My guess is they were upset with me when I wouldn't allow them to do the 2nd stage work, i.e. rebuilding my burnt home. But why would I after the problems I had getting my personal property cleaned? Going through a house fire is bad enough, this company doesn't help. I recommend you find another restoration company.

    Steamatic - carpet_cleaning - Updated July 2026

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