I can no longer trust this company. They did not harm me financially, but did commit an error that…read moretook substantial personal time for me to correct. This was due to misleading statements about what had occurred. Sometimes stuff happens, I certainly understand that, but when I am inconvenienced by a company that I have a long standing relationship with and led to believe it was my fault, I take my business elsewhere.

I pay for the highest tier available for internet which is 1g, my service constantly has…read moreconnectivity issues and when I ask for information as to why I get vague answers. I shouldn't have as many discrepancies in my service as I do. Today the service has been out for a little over an hour, I was on hold once for a tech and got disco after waiting nearly 30 mins on hold. My wife uses the internet for her online courses through the college, and I use it for gaming and streaming our kids' favorite shows. When we signed up, we were guaranteed that we would not have any issues with the service. That has not been the case.

I've had nothing but great service from the staff at this location. The most recent experience had…read moreto do with my internet bill jumping way up. I tried the online chat to see why, and if there was anything I could do to lower it. They basically chatted back that their rates went up and I must have missed the notice that was on the bill and that there was basically nothing I could do about it. So I went into the store and was immediately helped by a friendly woman who explained the various options for lowering my bill. Right away the bill goes down $10 a month and it will drop even more if I buy my own router. I never even knew that was an option. It pays to be face to face.

No. There are constant outages, slow response, staticky reception. I wish I had an alternative…read morechoice. The positive is that because television is now streaming, several streaming apps are free or cost less, and the monthly fee is less.

Dealing with customer service was difficult, person was rude and not helpful for my client,…read moreservices were overpriced, client has fixed income, lack of flexibility on payment, poor service all the way around

From the owner: We make your choice SIMPLE by providing FREE equipment, installation and activation PLUS our…read moreinstallers are local. Our low monthly rates start at $19.99 (subject to change). Remember it is your TV. Take it with you. Transform your computer, smart phone or tablet into your TV and take it anywhere. Contact us today for all our current offers and information.

Wow! What an amazing experience getting setup with ifiber.com! As an IT professional, it's a near…read moreunicorn moment when an implementation of anything goes as well as my onboarding with ifiber.com. I worked with Bilie and I can't say enough about her customer services skills. So refreshing coming from Xfinity. Billie explained the setup process in easy to understand terms, set dates, and expectations. Once the configuration step was complete on the ifiber.com side, it was a simple plug and play of my wifi router. Worked "right out of the box". So far, the service has been rock solid (a must for my IT work) and based on my experience I expect the same going forward. ifiber.com is a solid five stars!

This is by far the most amazing Radio Shack I have ever seen. Apparently it used to be a bar (+1…read morestars) and they couldn't give up the bar so they turned it into a espresso joint. So there is the normal cruddy radio shack with a quanit area to chill and have some coffee with free wifi. Oh and why you are at it rent a movie, or get your computer repaired. One stop shopping at its best.

From the owner: Intermountain is an authorized DISH Satellite television Retailer specializing in Satellite…read moretelevision and Internet service. Intermountain is your local choice for DISH service. We have served the Greater Kittittas County for over 36 years and are dedicated to serving the local community. DISH is the best choice for value, technology and customer service with the lowest prices nationwide. Call or stop by your local experts today and experience DISH.

Not helpful and rude. Don't use this service. It's bait and switch! Customer service is incompetent.read more

Scammers!! I called in to cancel the service (under my name) because I don't live in the location…read moreand the service was for my aunt who don't need their unreliable service anymore. They give me such a hard time to verify the account. Most company just verify my last 4 SSN, name, and service address, not sure why they want the email address and phone number (i signed up 10 years ago and dont remember if i even gave them an email). Told me to hang up to get the info they want to verify ready and call back. I called back literally 5 minutes later and the automatic msg said they are closed for training and to call back tomorrow. ARE YOU SERIOUS??! its 11 am monday! TERRIBLE SERVICE!!

I have had Northland cable for several years because it's all that was available when moving to…read moreNorris, SC. I had been very unsatisified because it seemed like the internet goes out for days at a time and sometimes multiple times a day. (Several times I made them pro-rate my bill because of this). I will say, that since Vyve has taken over, the overall service is much, much better and I don't notice regular interruptions in service like I had experienced previously. I probably do need to talk to Vyve about a "repeater" because I like to use my phone/tablet in the garage and I don't get good signal out there, (but it's also on the complete opposite side of the house from where the base is in the master bedroom). I so desperately wanted to be able to get AT&T's UVerse previously, (what I had before moving), but at this time I'm very pleased with the Vyve service and will continue to subscribe to it.

High prices, so-so technical support, so-so customer service. Only reason to go with them is if…read morethey are the only one in your area offering high speed internet or you are unable to to satellite television. I've had to call more than once about the same internet issues, slow upload speeds and going to certain websites will cause the entire internet service to drop off for around 30 seconds. tech people will do something and it will be okay for maybe a day and then the same things start happening again. Talking to their customer service people over the phone or in the office (I have no idea if there is more than one, I've been "lucky" to get the same one every time) and you get the impression of "why are you bothering me with your issues?" If you have other choice sin the Moses Lake area, take them, otherwise prepare to deal with what you get from Northland.