DIRECTV

I had DISH for many years and had to give them up when I moved to Colorado because they didn't…read moreservice my area. I went with the only option (DirecTV) and was disappointed in the lack of user-friendly options, the remote wasn't easy to use, all the little bonuses of DISH weren't available like Remote Finder, Light up Remote, etc. Basically DIRECTV was terrible and their customer service was horrible, particularly after they were purchased by ATT. I moved back to Ohio 2 yrs ago and just brought DIRECTV with me. Recently I finally gave up after a really bad ongoing experience with their IT helpdesk and called DISH, the person I spoke with "Dan" from "El Paso" was FANTASTIC! He was so easy to deal with, easy to understand, and took care of all my needs in a matter of minutes. The DISH tech rep was out 2 days later, hooked everything up and now... for $30 less a month, I have a better system, with more channels and better customer service. If you cannot get cable where you are, go with DISH!

This provider is horrible. They make you sign a two year commitment but only give you a deal for…read moreone year. After that year, they triple your monthly service and refuse to adjust your bill. So, they tell you that you either have to pay or cancel. I canceled my service; the agent I got was horrible and my service over the last year has been mediocre at best. My advice is to go with DirectTv or even cable. Biggest mistake I ever made was switching to Dish.

Suite Solutions

1.2

(137 reviews)

They are the absolute worse. I lived in a complex that has a contract so I can't choose another…read moreservice. I only have internet and they absolutely sucks. I have to constantly reboot my modem because it is always buffering. The customer service are nice but clueless. I'm almost hesitant to renew my lease because of their service. But if I could I would most definitely pick another service.

I'm upset because I can't rate even this company a zero. I wouldn't suggest this company to anyone…read moreeven if it were the last internet company on this planet. Customer service is horrible, service goes out every single day without question. I'm not even the type to write a review or complain but I'm at my wits end with this company. They don't value their customers and honestly if I could report this JANKY company to the better business bureau I would.

Ar's And Yours Satellite TV Systems

We have a Winegard Antenna on our garage roof. The bracket holding it to the j bar broke & the…read moreantenna fell to the ground. The bracket was made of cheap plastic so my husband bought a metal bracket at the hardware store & reinstalled it himself. We were told Ars/Yours Antenna would only reinstall a new antenna costing $685 + tax on parts. My husband fixed it for a fraction of the cost. Since this is the only antenna offered perhaps you should change brands since there is a definite defect with this product!

Great service and will help with any Cable needs. Have many options for decent TV viewing.read more

Buckeye Broadband

1.4

(11 reviews)

I agree with the other review. Is there a way to give them negative stars? I have never had Wi-Fi…read moreat the house but I figured I would give it a shot to try to increase my internet speed when I'm at home. Over the course of 10 months and having it personally installed and paying for that installation, I've had to reset the router at least 20 times. I've called customer service at least a dozen times because the Wi-Fi just goes out whenever it feels like. So what's the purpose of having the Wi-Fi if I end up having to use the hotspot on my phone? Then of course after 6 months the price goes from the intro rate of $50 to $100 a month and it seems like the internet just goes that much slower at that point. I don't use the internet a whole bunch. I may watch a movie occasionally and I had a fire stick on a second TV in the bedroom. Maybe check my email. Nothing ridiculous and I was not able to get good service. So after 9 months I discontinue my service and took my modem up here to the Buckeye office. When I discontinued my service you would think they would have told me where to take it but no. They tacked on the modem to my final bill. When I called customer service they were not helpful at all on telling me a location to return it. When I went to this location the customer service representatives were nice but so are the people at the car dealerships. They did let me know that I had received an older modem and that's probably why I was having so many issues. But as I told him over the dozen phone calls and 24 resets no one told me this and why would they give me a old modem when I'm opening up new service. No way. If there's anyone else available in your area use them

Overpriced internet with worthless service. There Internet service will crash if you use your own…read moremodem, that's their remedy most of the time for service outages, rent or buy one of their modems. An absolute joke of a company, avoid at all costs

Spectrum

1.5

Spectrum has a robust TV experience but it is extremely expensive. Also, I am tired of the billing…read morepractice for this company where they send out your bill a week or less from the due date. I have only come across one other company that had this practice and it is annoying. For these two reasons I can't wait to dump Spectrum.

My complaint surrounds the contractors who buried spectrum internet cable on 2-2-25. Neighbor…read moretelephoned and explained a Spectrum Technician need access my property for transformers to bury Spectrum internet cable. Sure, I requested once finished lock gate please I have a . After a period of time I looked out back inquiring how long before completion? One of two technicians looked back to me and began to approach. I stated I don't need anything except how long? He replied five minutes (I think) and returned to the area he was working (burying spectrum internet cable). I returned to my task only to find my AT&T internet was DOWN. Troubleshooting revealed AT&T internet cable @ the transformers were CUT. Spectrum your corporate brand is "SUS" if you think I think my AT&T Internet cable just "happened" to be CUT accidentally! How often does this happen? My service was interrupted for several hours, Spectrum is the OPPS and can't be trusted I ask myself Was the cable cut because the technicians were upset I interrupted them? Was the cable CUT because I have AT&T? If cable cutting is a possibility when burying the cable; you would think Spectrum a billion dollar company could DO BETTER! Who you hire rep your brand! ROTTEN s AT&T rep Tim ( Cool af ) dispatched Ethan (Cool af ) to my spot later that evening. My AT&T internet back on before night! Way to GO AT&T! This is my Spectrum Nightmare!

Buckeye Broadband

2.3

Poor customer service. Let's employees off the clock or…read morefriends/people in civilian clothing tell customers "that's not how it works" or tries to butt in conversations as though they're working. Also likes to flip off customers as they're leaving/sitting in their car. They have tried to blame it on a power outage when that had nothing to do with their customer service or attitude along with people in civilian clothing talking down to customers. Try a different excuse and do better. Go to a different location for better service.

Even tho the company has issues, their employees continue to be the one bright spot in the company…read more Having recently been in need of customer/tech service, I had the extreme pleasure of dealing with Heather and Robin. They were both terrific and a pleasure to talk to, handled my questions with patience and caring, and helped to bring my issues to a satisfactory ending. Buckeye employees are usually thoughtful and do care about the customer, and if you farm out their jobs come March, prepare for already unhappy customers to get more unhappy. Do not blow your position Buckeye by not staying local!

Ace Plumbing

4.7

(16 reviews)

I attempted to utilize this company but I must say that the owner was very prompt in contacting me…read moreto let me know they were booked and recommended another company. I appreciated the prompt followup even though they were not available. I would try them again based on their high ratings on Yelp.

Ace is my go-to for any plumbing issues that have come up. I have used them at least three times…read moreand I am always a satisfied customer. This time Jason and Joey came out to put in a new water heater after ours rusted out and flooded the crawl space. They did a great job and we were very appreciative of the fast service. Thank you!

Horton Hauls Junk

4.6

(9 reviews)

This is my second time using Horton's. They're quick, efficient, and ahead of schedule. I'll…read moredefinitely keep coming back--thank you for the consistent service!

Time for pick-up was later in the day. Received phone call asking if they could come earlier which…read moreworked out well. Prompt arrival. Very polite and efficient. Quote was accurate. I would call them again.

Old Town Landscape

(7 reviews)

Old Town came in and cleaned up areas overgrown with weeds. They replaced old shrubs and planted…read morenew ones. They came back this spring and checked on the work. I couldn't be happier.

landscaping jobs are completed to the highest standard!…read more excellent to work with in all phases! very creative ideas! willing to listen to homeowner's ideas!

Fox Relocation Service

(5 reviews)

We are so grateful for Josh's services this past weekend! He instantly replied to my request and…read moreeven helped us move on a Sunday!! Our movers, Chad and Cody went above and beyond our expectations and were very professional with our belongings. The quality of their work speaks for itself but they also gave us a great rate! Thanks Fox Relocation Service Update 9/18/18 ~ Jay and Don helped us move our bigger/heavy belongings into a uhual for our long drive to Texas.. not only did they exceed our expectations in packing to make sure that we had more than enough room but they were very friendly and helped us out much more than we could have asked for! Great service and great rates!! We can not recommend Fox Relocation Services enough! Thank you guys for a wonderful job!

Fox Relocation was awesome they went above and beyond during our move and were the best price in…read moretown. The guys they sent worked quickly and efficiently, being careful of fragile items , they even hooked up the washer and dryer ! We will always use Fox Relocation Service for our moves !

Salinas Roofing, Siding, & Exteriors

They do excellent work. Fixed shingles after windstorm and they are professional, courteous, and…read moreget the job done! Thank you!

I cannot say enough as to how great Salinas Roofing is as a company. They responded quickly, and…read moredid a fantastic job on the repairs my roof required. I would use these guys in a heartbeat if I needed something else.

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

2 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Erin T.

84

9

0

9 years ago

AT&T and direct tv are awful. When i originally signed up for AT&T uverse internet in the end of June, i was told to sign up for direct tv($35) now and would receive an Amazon firestick. 3 weeks go by no firestick, call AT&T uverse, thet say it's not their issue, that is direct tv, but they would email the girl i spoke with because the promotion ended that day. I called 2 more times and they were leaving a message fotlr the initial lady i spoke with. So finally i call direct tv customer service, they tell me if i signup under a different email, and cancel in first week, that i won't be charged, and they will send me a roku to make up for it. Now my credit card is chargwd $70 (total of $105) no one is apologizing for the poor customer service, for scamming me out of $105, or owning up to their mistakes. I will cancel this service as fast as i can. I am disgusted. And on top of that Friday evenings it just spends buffering or not connecting. read more

Candice H.

75

27

0

10 years ago

Direct TV warning! I received a call from Direct TV yesterday. I was told that I was receiving HBO and CinaMax for free for the next three months. The only thing was that I had to call and cancel these stations before October 22 or I would be charged for them. When I didn't have the stations available to view today, I called to ask when they would be available to view. I was told that I agreed to sign up and pay for HBO and was receiving Showtime for free. NOT TRUE! I was not once told I was going to be charged more for these stations! Not once was Showtime mentioned (even though I wouldn't of minded receiving that lol) and most importantly not once was the $20 fee that was going to be charged to my account mentioned! Just be careful if you are receiving any calls from them. OBVIOUSLY they are not training their sales personnel on FALSE ADVERTISING. read more

DIRECTV - televisionserviceproviders - Updated August 2026

People who viewed DIRECTV also viewed

Amplex Internet

3.1

(8 reviews)

Like a lot of businesses they've gotten cocky with their customer base. It came with my house 4…read moreyears ago and in the last 3 months I have had constant issues. I drew the line when my internet went out AGAIN, and the 1st call tech lied to me to get off the phone and when I called back, obviously irritated, the second tech hung up on me. Of course my internet was out all night, coming back on in the morning and then again going out that night. I disconnected everything, went to another company and more than tripled my up and down speeds for $20 less a month. When I called to cancel, again nothing but crap customer service. Hindsight, wished I'd left sooner. Oh and as I write this, apparently the service is down again.

Poor signal quality, service goes in an out about everyday multiple times a day morning an night…read morefor minutes an sometimes hours can barely game on line without constant issues an lag. Also was told they would come back out an situate my box an have it move to a new spot still haven't received the call back for that but ya know amplex values there customers right?

TOAST.net Internet

(17 reviews)

I have been a customer of toast for a few years now, and hands down the best customer service in…read morethe industry. Couldn't say enough about these guys. Thanks toast Damon

In our city, this is a shoestring operation with very shallow tech support. Support calls go to…read morevoicemail. Different techs give different answers to basic questions. I don't appreciate the challenge of DIY.

Glass City Window And Door

3.5

Great service, until they get your money, then good luck!! Windows began to separate at the…read morecorners before we even moved into the house. They simply referred us to corporate and then ghosted me! Stay away!!

These guys are a class act. Did not have what i needed but recommended another company that did…read more The neat thing is that they called me a couple days later to make sure that the company they recommended took care of me. You don't find that kind of service very often.

Rose Tree Service

(1 review)

Ok .. so I'm going to get them five stars but that said I swear it's only us this stuff happens…read moreto!!! They came with high recommendations from two friends Without going into 20 paragraphs all I can say is they're communication sucked they're promises of being here then not showing up sucked understandable they had some emergencies and tractor problems it happens but you communicate with your customer. Again not going into huge detail but we were promised several things that weren't written on the invoice that were given the day of the quote.. including fixing the neighbor's yard which they said is not something they do after they told us they would too long of a story to go into All I can give advice to them is you don't ghost your customer over and over again We had the cash we luckily didn't pay them until the job was totally done are we probably would have never seen them again We are loyal cash paying people We don't rip people off but you do finish the job before you get paid in full That's a given with any contractor as you all know The job was not completed the first day we were waiting for them to come back to pay them which was like pulling teeth.. Obviously when they finish the job they got paid plus some we appreciate what they did but they need to be better communicators in the future..

Reliant Electrical Services

3.7

Excellent service, did what we told them to do. Courteous. Was able to schedule them without any…read moreproblems or delay.

Gary and Reliant did an amazing job for my Grandmother. They were prompt, polite, and very…read moreefficient. I was blown away by their service and communication. Great job and very fair pricing!

Quality Overhead Door

4.0

(41 reviews)

We made an appointment to meet someone about a fireplace. We arrived and the salesperson had…read moreforgotten about the appt. owner Bruce was in the showroom when we arrived. He never met with us. He never made eye contact with us. He knew the sales person had not arrived for the appointment never even came over and spoke with us . speaks volumes about the way they really run their business as opposed to all of their commercials.

I may not be that important, but I deserve to be treated like a valued customer…read moreUpon SEVERAL attempts to get an estimate for a garage door installation, they failed to even call me back. I have moved on to the best. Certainly I will prevail. Poor customer relations with that kind of treatment. They had no answer as to why I hadn't been called back. You can't not call people back. I informed them as to why i don't want their help. I've moved on. People are quick to get a sour taste from that kind of response from a supposedly top business. They have zero call back policies apparently . Don't hesitate to go elsewhere for quality business. If they had cared about getting me an estimate they week, I would've said yes to their service availability. MF's I moved on. They called back after reading this review. I still have moved on.

DISH