I have had the same recurrent problem. My T.V. screen stops, pauses and tries to refresh. This is…read morenot normal or acceptable. Yes, I have called maintenance seveal times and have had to hold for a very long time! I was always told to unplug and plug back in. It worked TEMPORARILY. I have had this service for 6 months (mandated by residence) and now want to move so I can change services.

I had internet and TV streaming by Grande for 7 years, and then Astound took over and began raising…read morethe prices. First from $60/mo. to $80, and then $90 and then $30 in one month without explanation or added services. The little clerk at the Astound store pointed out somewhere in the back pages of my recent statement that they had given me notice that my discounts were expiring. No real explanation, just a $30 jump in fees. I cancelled. Rip off!!

Great experience at the Spectrum store on Saratoga! Store…read moreSpecialist Frank Lopez and Assistant Store Manager Monica Musella-Robledo are fantastic to work with. We recently moved to Corpus Christi from N/W Indiana & my wife & I decided to switch our cell phone service to Spectrum. Our previous carrier was Comcast Xfinity, and they were a complete nightmare to deal with. I spent 3 1/2 hrs on the phone with Comcast the day before simply trying to unlock our phones, and was given a unlock code. After arriving at the Spectrum store, it turns out the phones were not unlocked & the codes didn't work. Frank Lopez and Monica Musella-Robledo worked with us for well over an hour, most of the time on hold with Comcast, and were finally able to get the job done. I really appreciate the patience of both of them. I strongly recommend anyone needing Cable/internet and cell phone service give Spectrum a try.

Came in at 12.. they took my name to reserve my spot. Received a text saying to return to the store…read moreat 1:18p. Returned to store.. it's now 3:35p and I'm still waiting. The number and names on the screen aren't matching up with people coming and going. They have 2 people working. The wait to just pick up equipment is insane.

Had another service call where they visited and upgraded an existing antenna another vender in town…read morehad installed, where it didn't stand up to the recent wind storms in C.C. The owner used quality parts and was methodical in his repair work, to a top level of worth. With just that fine touch, all the local channels were coming in at five bars now. I further had him splice the run to serve a bedroom adjacent to the main den. He tied it in and made the older gear perform flawlessly. It is so nice to have a mom & pop operation that know what they are doing and provide Grade A work and do it highly affordably. I hope they are around for years to come in this business role.

Excellent! We have come full circle. Get rid of your cable bill-mine was 365!!!!! I was so sick…read moreof paying that every month to watch TV! How ridiculous. Seriously. I kept my cable because I didn't want to get rid of my Dvr tevo. Then, I found out they sell them. Well...,sign me up! It works perfectly. Better reception than I ever had on cable.

This company is a scam. They market their product fraudulently. Then they dont let you disconnect,…read moreeven when your contract is up. They transfer you around to every person in India, and nothing gets accomplished. They keep billing every month even after you request disconnect. They say they have sent a retrieval box for the equipment but they dont. Then they keep billing for months after. I finally boxed up the equipment myself and paid to have it shipped back. Customer service refused to give me an address to do this. Finally got it from a local installer. I have spent close to 1k for services at an address I have not lived at for a year, shipping fees as well as lost time from work due to being placed on hold for hours. Stay as far away from these scammers as possible. Oh and they also add on special packages throughout the year and do not tell you. If you do not cancel in a week your bill goes up by hundreds of dollars.

From the owner: DIRECTV is the nation's number 1 digital satellite entertainment service provider. Using the most…read moreadvanced satellite technology, we deliver access to more than 250 channels of programming to homes and businesses. Now introducing DIRECTV Stream, the best of live TV and on demand. Stream local & national channels you love and thousands of On Demand titles. All your apps in one place and access to 7000+ apps like HBO Max™, Netflix, and Prime Video on Google Play on our exclusive DIRECTV Stream Device, with no annual contract.

Too much money poor shows and over charging for late fees and poor service too many outagesread more

I am currently a DirecTV customer. I am working to end that relationship very soon. In November…read more2021, I renegotiated my contract with DirecTV to maintain my same service for $100 per month. When I got my bill in January 2022, it was $120. I figured there were some renewal fees and thought nothing of it. However, when my February bill was also $120, I called DirecTV. I was informed that I was not on a contract. I informed the call-taker that we did indeed have a contract that started in November 2021. The call-taker informed me that there was no contract and that DirecTV had increased its prices in January 2022. I said that our agreement was for $100 not $120. The call-taker was adamant that the $120 was a legitimate rate. I informed her that DirecTV violated our contract which is illegal in all 51 jurisdictions in the U.S. There is probably nothing that will happen to DirecTV or it's parent company, AT&T, over this since I'm only one customer. I am cutting the satellite cord and informing others of my experience with this corporate Goliath. Be warned and cut the cable/satellite while you can.