Dear Spectrum, Wow…read more Thank you so much for your unwavering reliability... at having outages exactly when everyone gets off work. Truly remarkable timing. It takes real talent to wait until the moment people need internet the most and then just--poof--disappear. Your consistency in these perfectly inconvenient outages is honestly inspiring. We never have to wonder when it'll happen. Right when life requires Wi-Fi? Boom. You're there for us... by not being there at all. Keep up the great work. Really. We're all just thrilled.

Absolute worst customer service ever. No one can ever answer my questions nor are any options…read moreprovided. Finally went to Brownsville and Weslaco locations and both places have so much better customer service by just providing clarification on questions or providing alternatives. Staff needs to be re-trained.

We have Spectrum Internet Services in our home and have been pretty happy with them. There are some…read moretimes where the service might lag a little, but overall, the speed is really great. I work remotely and it's never caused me to lose my connection while I'm session with clients or in a meeting. This is extremely important to me. We don't have cable and rely on our internet services for streaming as well. We have never had any issues here either. The only place where Spectrum fails is providing mobile phone service. We tried that and they didn't have a passing grade there. But they have really shined in the Internet Provider service. This is definitely their strong position in the market.

I would strongly suggest keeping an eye on these guys if they do any outside work around your…read moreproperty! I live in Rancho Viejo. They came out last Friday and left a mess and broken sprinkler heads. They Came in with a backhoe, didn't replace plugs of grass on top or even rake out the dirt to level the clumps! The last time they were out punched a hole in my sewer line and we had raw sewage back up in 2 showers! Took over 1/2 hour to talk to someone who said I may get a call back in a few days! Filed a police report with (CPL#2183), called Town Hall (Antonio) only to find out that Spectrum is supposed to notify them of any diggings which they apparently failed to do.

This store has friendly customer service and professional service as well. The employees are…read morealways helpful and quick. I love their service!

the worst wifi service you will come across, wifi is always crashing, and takes about 2,3 hours…read moreservice to come back do not recommend if i could leave zero starts i would but i can't anyways... 0/10 stars. STOP ROBBING PEOPLE FOR THEIR MONEY OR FIX YOUR FUCKING SYSTEMS.