Spectrum

Bad enough DirecTV pumps in hundreds of useless channels, they FORCE you to rent their equipment,…read moreand when it fails, there is a charge to fix their devices, or pay $7/month in protection money for a "service plan". Cord cut.

AT&T Store

1.0

Lady says the phone was $5 a month. They bait and switched me. Turns out it over $20 a month…read more Veronica refused to get me in touch with the manager.

From the owner: AT&T, serving over 81 million wireless customersread more

DIRECTV

1.0

Too much money poor shows and over charging for late fees and poor service too many outagesread more

I am currently a DirecTV customer. I am working to end that relationship very soon. In November…read more2021, I renegotiated my contract with DirecTV to maintain my same service for $100 per month. When I got my bill in January 2022, it was $120. I figured there were some renewal fees and thought nothing of it. However, when my February bill was also $120, I called DirecTV. I was informed that I was not on a contract. I informed the call-taker that we did indeed have a contract that started in November 2021. The call-taker informed me that there was no contract and that DirecTV had increased its prices in January 2022. I said that our agreement was for $100 not $120. The call-taker was adamant that the $120 was a legitimate rate. I informed her that DirecTV violated our contract which is illegal in all 51 jurisdictions in the U.S. There is probably nothing that will happen to DirecTV or it's parent company, AT&T, over this since I'm only one customer. I am cutting the satellite cord and informing others of my experience with this corporate Goliath. Be warned and cut the cable/satellite while you can.

Verizon

1.5

I stopped at store to get a new phone line and change my previous provider…read more Vanessa, was the employee who processed my new account. Service was terrible it actually took 3 hrs to complete my new account. To top it Off after reviewing my Bill, she took it upon herself to add insurance coverage @hot spot coverage without my consent. I requested that listed charges be taken off. She stated that there was a glitch on the system and it could not be done. She only provided a handwritten note with her signature stating it would be taken care off. I requested to speak with the manager. Raymond store manager apprised he would take care of it but it would take a few days, Totally unethical action by said employee Vanessa. I left location disappointed .Approximately 3 miles from location I received a phone call. The call was from a representative and requested I returned to the store to attempt to resolve this dispute. I returned to the store and Raymond store manager removed said charges,it actually took another hour of my time. I further learned that Vanessa, failed to inform me of discount of having my bill process via automated. It's a shame that no integrity exist. Simple out right Theft for the uneducated consumer

Went to his Verizon store on Black Friday to purchase the iPhone X. The was busy but not packed…read more We were greeted and added to their wait list. The store manager was very helpful making sure everyone was greeted a second time and thanking them for coming out. He was very helpful in answering any wiry we had and showing us products around the store. After a bit a young lady, light complexion and blondish/brown hair got us what we needed. She brought out some extra accessories for us to buy. I told her thank you but we found accessories at a lower cost. She would talk to us but not look at us. She kept looking outside and past us. I'm not sure if she was waiting for someone to walk in or maybe we were boring customers. At one point she was off on a discount, rather than using a calculator she started saying numbers out loud and then adding them. The numbers she called out didn't even add up to whatever number was her final total. My fiancé told her that was incorrect. At that point the young lady then said well whatever you come up with will be your discount. I laughed and fiancé just looked at her. We thanked her for her time pod for the phone and left. We've been to this store numerous times and have never had any issues until last Friday. We've also been helped by this person on more than one occasion and never had an issue. I'm sure it was an off day. Will post an update in the near future.

Owen Roofing

4.9

(7 reviews)

Owen Roofing just finished putting a new roof on our home. The service I got from Eduardo was FIRST…read moreCLASS. He was very professional. The crew was excellent and the roof looks fantastic. A roof job is a major investment and we wanted a trustworthy company and that's what we found in Owen Roofing! Jimmy M. Rancho Viejo, Texas

Very responsive and kept open lines of communications both before during and after roofing work at…read morefamily member's home. Price was reasonable and finished work right on time. Eduardo Owen was very helpful and responsive. Well done!

Castro's Plumbing

4.5

(8 reviews)

They were great and dependable! Very nice and understanding. Professional and careful.read more

Great service from the moment they answered the phone. Set a…read moredate and time to get a "free" estimate to run a sewer line and they were on time. The quote was very reasonable so once I gave them the ok, they came in at 8:15 in the morning like they said they would and every body got down to business. Job was done in 2 days. We did have a little "hiccup" but Mr Castro made it right, right away. Over all, I am very happy and pleased with their service and highly recommend them.

Gator Plumbing

4.2

(9 reviews)

Gator Plumbing has helped me out for the second time without fail. They answered my call on a…read moreSunday promptly told me what time to expect the plumber. I had a water heater problem. I was in a crunch and they were done by 11 o'clock the next morning I highly recommend them their professional keep you in the loop and without a fail are timely.

I had a flooded backyard city told me I had a leak and broken pipe needed to be fixed. I called…read moregator to see if they could look at it and give Me a price to fix it. They said yes and scheduled someone. They came out I showed them the meter, they turned on water and said you don't have a leak literally 10 minutes. Charged me 140.00. Never gave an estimate, service call fee, nothing. Charged me an hour worth of labor, not professional in my opinion. Be sure to get a price before they come out or 10 minutes will cost you!

4Hermanos Electric

They troubleshooting my electrical problem and was in and out! I will use them again.read more

We had a serious electrical emergency at our house that almost caused a fire and these guys dropped…read morewhat they were doing on a Friday night and came out right away like a team of Navy Seals and worked through the weekend to fix our issue and get our power back on before the food even had a chance to go bad in the fridge! They are professional, focus on high quality, and gave a fair price. They did everything they said they would do, when they said they would do it, and the outcome was even better than I expected. I could not recommend them more! These are my new go to guys for anything electric!

Diamante Cleaning Solutions

0 reviews

From the owner: We are a fast growing family owned business offering professional cleaning services to office ran…read morebusiness, home owners how need weekly cleaning, and turn over cleaning for rentals. With more than 20 staff members ready to work, and big companies already been served we thrive to offer stress free professional cleaning solutions and upgrade the cleanliness of your installation. We have a all in one solution type business where we cover every need from interior cleaning, outdoor cleaning, window cleaning, lawn mowing, deep cleans, etc. Ask for a free quote, and discover our new recurring memberships where we deliver 'deep clean' levels of cleanliness for the price of a regular cleaning.

TopLine Rental Cleaning Service

Contacted Topline for a deep clean service. The cleaning was amazing. Excellent service. Very…read moreprofessional and punctual. They were easy to communicate with and have reasonable pricing. I am very pleased to have had them come in and help me with this property and i would definitely recommend them.

From the owner: TopLine Rental Cleaning Service is located Brownsville, Texas. It is a Latina & Women-owned…read morebusiness. We pride ourselves on having the best staff. Respectful, reliable and detail-oriented cleaners. We offer local customers discounts on weekly, bi-weekly, and monthly reoccurring cleaning projects. Providing service for Airbnb turnovers, Open-House cleaning, Post-Construction cleaning, move-in/out cleaning, and commercial cleaning. Insured.

Queen Isabella Cleaning

I cannon say enough about Isabella's cleaning. She is a kind person and excellent at what she does…read more I own a condo in Laguna Vista and use it as an airbnb. Although she typically doesn't do short term rental cleaning, she said she would try it. She has been absolutely amazing! She continually goes above & beyond. We ran out of coffee and she ran to the store to get some. The shade in the screened porch is heavy and it fell down. She had her boyfriend come help her put it back up. She is the best housekeeper I've ever had and if I could clone her for my home in Austin I would!!!

From the owner: My name is Isabella and I love to clean! My family owned cleaning business is taking new clients in…read morethe Lower Laguna Madre area. We are bonded, insured and English speaking. If you are in the need for new, better or alternate cleaning services please give us a call. We specialize in residential and office cleaning services. Always on-time and reliable!

Professional Cleaning Service & Janitorial

Highly recommended! The service was outstanding, exceptional, reliable, dependable, and extremely…read moreprofessional. Everything asked to be done was perfectly executed and they exceed expectations every time!

From the owner: General Deep & Final Clean, Wax Application & Removal, Floor Polish & Buff, Disinfection &…read moreSanitation, Power wash.

Perez Pressure Wash

Great customer service, carefully covered my plants and moved outdoor furniture, covered outlets…read more The before and after is very different and looks terrific. The two staff worked like cooperative and well oiled machine. I'll definitely have them back next year or as needed. Price was very good.

From the owner: Soft Washing and Pressure Washing, Roof Cleaning, Window washing, Gutter Cleaning ,Concrete…read morecleaning, Residential and Commercial

Dust To Shine Professional Cleaning Services

Anna has been cleaning our house for a few months. Rates are very reasonable and service is good…read moreand reliable. She has been flexible with our needs and doesn't mind our dog. Definitely consider using her for your cleaning needs!

From the owner: You need the Service done right and affordable Call today to book your appointment!read more

Spectrum - isps - Updated August 2026

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Planet TV Repair

3.0

Be warned , I had read their Poor yahoo reviews and gave them the benefit of the doubt. I took in…read moremy large LED tv to get an estimate because I had trouble turning it on . Estimate was $30 and they told me what was wrong with it , and quoted $325 to have it fixed . I agreed . They gave me a date of pickup and called that morning to make sure . I was told that the tv needed to be brought back to the shop because it had been moved because of flooding due to heavy rains (?). I dropped by later that afternoon . My tv was on display at the shop and right away noticed there was a black horizontal line across the screen , (prior to taking it in, the picture was never an issue-it's a new Brand name TV). I point it out to owner/ clerk and she tells me that if I want it fixed it will be an additional $250 .i point out that that line was not there prior and her response was that "oh the main board was also in need of replacing ." I don't think they know how giving an estimate works , and even then , I have my suspicions that the Tv was dropped or got wet during transport . YOU HAVE BEEN WARN - Owner claimed on Yahoo reviews that he contacted me and informed me on weather situation mentioned above . That is not true . I called the business, (not them contacting me), on a Wednesday and informed them that I would pick up the TV as soon as inclement weather passed . I casually asked if tv was repaired and was told "YES" and again , casually asked for total ,($325). NEVER was there a mention of any other issue with the TV. In fact , I was told that it was ready for pickup . In addition , just to backup my suspicions, I have been informed ,firsthand ,that then plaza area businesses where Planet TV is located had about 1 foot of water after the flood inside . I decided to fix tv on my own based somewhat on theirs estimate and found my tv was gutted and replaced with parts that don't even go with This tv. After I removed back lid, power supply is floating connected to nothing because original power board was removed (assuming tv would never be opened ). Shame shame . Good parts were removed and replaced with old scratched unmatching parts even labeled "planet tv." See you on small claims court .

I am so glad that I found you here in the web, I want here as well Thank You! You saved me a lot of…read moremoney. I was desperate cause nobody else could repair my TV, but you did it. Now it is working good and I enjoy every minute of watching my favorite shows.

CPR Cell Phone Repair - Brownsville

4.0

(4 reviews)

Delia was so great in explaining everything to me, after dealing with a complicated customer right…read morebefore me, she helped me and more. she's the best customer service I have ever had, I like her transparency and her honesty!

I would not recommend this repair shop…read more I took my phone in to have the charging port repaired. When I got it back, they had failed to put all of the screws and protective guards back inside my phone. Because of their negligence, my phone was damaged further, and now I'm stuck having to buy a completely new phone. I called to explain what happened and asked if they could make it right, whether by fixing their mistake or at least offering a partial refund. Instead, I was met with poor customer service and was told no. What made the experience even worse was that the employee seemed completely unwilling to help once she realized we were tourists. It felt like we were dismissed because we weren't local customers. A reputable repair shop should stand behind its work and take responsibility when they make a mistake. Unfortunately, that wasn't the case here. Save yourself the frustration and take your business somewhere else.

WefixScreens

3.4

(5 reviews)

not professional at all never told me it was a service fee to look at it until i told him i didnt…read morehave 400 some dollars to get my son gaming pc at the moment told him i was coming to pick it up until i get the money then he text abiut 75 dollar service fee was fixing other folks computer when i came to pick up my son pc part was missing off his pc which wasnt like that when i drop it off then said he was moving stop responding to my text messages i will never recommend no one to him he most definitely aint professional at home bad customer service

Somehow my kids iPad's screen broke and we needed to fix it quick. Daniel's did the job in about…read more2-3 business days and my kids were so happy to have it looking brand new. The screen had completely shattered but they fixed everything for under $200. Definitely budget friendly, free estimate.

Repair Pros Tech

iPhone 14 Plus screen was cracked. Aldo replaced the screen and had it ready to go in less than 20…read moreminutes. Great communication and quick! Thanks

nearest place to the beach. diagnosed and fixed my iPhone 12 after ordering a part within 24 hours…read more super personable, upstanding, and full of information.

A1 Air Conditioning

4.6

(19 reviews)

Called early this morning and John showed up and changed our capacitor as it went bad. Excellent…read moreservice and I recommend A1 for your airconditioning needs. The Jillsons

I first gave A1 AC a call back in 2019 when my AC went out in the summer, on a weekend, when I had…read morecompany visiting from out of town. I remember leaving a message and getting a call back quickly. John was able to come out the same day. He had the parts on hand, fixed the issue, and charged me something reasonable (I don't remember). What I DO remember is having a great experience! I have multiple properties and always give A-1 A/C a call for all of my A/C needs now. Highly Recommend *****!

Cash America Pawn

3.0

•$$$$

Customer Service is great. They have a variety of items, from jewelry, TVs, watches, etc. The…read moreprices vary on the item you decide on.

I purchased a firearm from this store and was asked to return two days later because they needed me…read moreto initial something they forgot to tell me about. Then, I left work early to be there since I knew I worked for the next couple days, they inform me upon arriving that they could not find my paperwork and that their boss or GM was not answering or calling back. ART the assistant manager then tells me of I dont miss work to come back AGAIN and sign their lost paperwork, then they will be forced to send me a letter from the ATF penalizing me for not doing what they asked. RIDICULOUS. I have to suffer and be in expense for THEIR mistake.

Texas State Alarm

4.1

(9 reviews)

Great job with great quality service, Alan and JJ did a phenomenal job! They were very informative…read moreand helpful when setting up our cameras for our HOA! Highly recommend Texas State Alarm for all your security needs!!

I went with texas state alarm from La Feria, Tx. b/c I saw many great reviews but now i kinda…read moreregret it. I signed a contract with Moises, stipulating the cost on everything including the labor on paperwork. When i went to pay after the installation, they added 5 hrs. of labor. They just wanted to add anything to make more money. They knew what they were doing, this isn't thier first rodeo!

My Repair Center

3.0

(4 reviews)

They came out the next day and were on time. He fixed my parent's refrigerator. It was very…read morereasonable. He then had time to come and look at my fridge was able to order the part and will be back when it comes in. Even if you decide not to get the appliance fixed the diagnostic charge is very reasonable. I will use them again in the future

Two men came to check my washer which was agitating but not spinning. They just looked around the…read morewasher for 20 min and the rest 10 minutes were just standing there with an Ipad. They told me it would be $500 dlls to fix it and it would likely be better for me to buy a new one. They Charged $60 !!! just for trip to my house and stand there for 20-30 min. Their argument was it would take 2 men to take it apart, repair plus labor and parts. Obviously I said NO and decided to search the Internet where we found some simple videos of potential problems. We bought the part (clutch) for $40 Dlls (although we saw some for as cheap as $15 dlls) . It only took my boyfriend to move the washer and lay it down on the floor. It took him literally 15-20 min to take it apart and remove Clutch and put new one back together. The washer started spinning but only slow. Another google search said it could be a garment trapped between the spinning basket and water tank. Another 10 min of taking things apart and voila there it was. Removed the garment and there it was my washer spinning full speed now. Spent total $100 thanks to these people otherwise it would have been only $40 dlls. We had been very hesitant on calling them but we said to give it a try thinking it could be an easy fix (which it was ) BUT of course they made it look it wasn't. Bottom line. I do not recommend using this company. If you are not a DIY person please do more research on who to hire first. Obviously we didn't but we don't want anybody else going thru what we went thru with this company.

Magic Valley Electric

I've lived in McAllen for 27 years and have always used Magic Valley Co op for my electricity…read moreneeds. They have never failed me. Always dependable. Love them

Elsy's Jewelry