Bad enough DirecTV pumps in hundreds of useless channels, they FORCE you to rent their equipment,…read moreand when it fails, there is a charge to fix their devices, or pay $7/month in protection money for a "service plan". Cord cut.

Lady says the phone was $5 a month. They bait and switched me. Turns out it over $20 a month…read more Veronica refused to get me in touch with the manager.

From the owner: AT&T, serving over 81 million wireless customersread more

Too much money poor shows and over charging for late fees and poor service too many outagesread more

I am currently a DirecTV customer. I am working to end that relationship very soon. In November…read more2021, I renegotiated my contract with DirecTV to maintain my same service for $100 per month. When I got my bill in January 2022, it was $120. I figured there were some renewal fees and thought nothing of it. However, when my February bill was also $120, I called DirecTV. I was informed that I was not on a contract. I informed the call-taker that we did indeed have a contract that started in November 2021. The call-taker informed me that there was no contract and that DirecTV had increased its prices in January 2022. I said that our agreement was for $100 not $120. The call-taker was adamant that the $120 was a legitimate rate. I informed her that DirecTV violated our contract which is illegal in all 51 jurisdictions in the U.S. There is probably nothing that will happen to DirecTV or it's parent company, AT&T, over this since I'm only one customer. I am cutting the satellite cord and informing others of my experience with this corporate Goliath. Be warned and cut the cable/satellite while you can.

It took 20 minutes for assistance despite standing in front of three idle employees. Additionally,…read morethe music was so loud and intrusive that it was impossible to hear the person speaking in front of you. An associate from the cellphone department assisted us, and after 15 to 20 minutes of searching for a functioning computer, the young man checked the SKUs for inventory. Unfortunately, everything we were looking for was out of stock. He even checked other stores, but all locations within a two-hour radius did not have the item we originally wanted, so we settled for a less preferred option. I have mixed feelings about coming here; it's a love-hate relationship. Unfortunately, it's the only nearby place without having to drive an hour or more.

Just like every other reviewer prior, the lack in service is abysmal. I asked one person for…read moreassistance, to be pointed in a direction I'd already checked. Asked another person, only to be neglected, and he walked off. I saw many associates stand in huddled groups bantering along. Yet no one, and I mean no one had the time to help me look for one item right? I stood in one place staring each associate down until one person felt my irate and agitated gaze, I showd him the item I was looking for on my phone and it took but 5 seconds to find what I needed. It didn't have to come down to me being super annoyed by the whole situation and incompetent staff, their lack of training and lack of knowledge of where their products are at. Can't forget the lack of enthusiasm. Try harder guys, work better.