We have Spectrum Internet Services in our home and have been pretty happy with them. There are some…read moretimes where the service might lag a little, but overall, the speed is really great. I work remotely and it's never caused me to lose my connection while I'm session with clients or in a meeting. This is extremely important to me. We don't have cable and rely on our internet services for streaming as well. We have never had any issues here either. The only place where Spectrum fails is providing mobile phone service. We tried that and they didn't have a passing grade there. But they have really shined in the Internet Provider service. This is definitely their strong position in the market.

I would strongly suggest keeping an eye on these guys if they do any outside work around your…read moreproperty! I live in Rancho Viejo. They came out last Friday and left a mess and broken sprinkler heads. They Came in with a backhoe, didn't replace plugs of grass on top or even rake out the dirt to level the clumps! The last time they were out punched a hole in my sewer line and we had raw sewage back up in 2 showers! Took over 1/2 hour to talk to someone who said I may get a call back in a few days! Filed a police report with (CPL#2183), called Town Hall (Antonio) only to find out that Spectrum is supposed to notify them of any diggings which they apparently failed to do.

Dear Spectrum, Wow…read more Thank you so much for your unwavering reliability... at having outages exactly when everyone gets off work. Truly remarkable timing. It takes real talent to wait until the moment people need internet the most and then just--poof--disappear. Your consistency in these perfectly inconvenient outages is honestly inspiring. We never have to wonder when it'll happen. Right when life requires Wi-Fi? Boom. You're there for us... by not being there at all. Keep up the great work. Really. We're all just thrilled.

Absolute worst customer service ever. No one can ever answer my questions nor are any options…read moreprovided. Finally went to Brownsville and Weslaco locations and both places have so much better customer service by just providing clarification on questions or providing alternatives. Staff needs to be re-trained.

We deliver fast and affordable internet using breakthrough technology. We serve most of the McAllen…read morearea as well as the Edinburg area. Established in 2019

From the owner: We specialize in providing you with the service you expect at the pricing that fits your budget…read more With a variety of pricing options and the ability to customize for specific needs (i.e. 1Gbps speeds or faster, static IP addresses, etc.) for businesses and residential customers alike, we have structured our business in a way that enables us to work to find a solution for you at a fair price.

I've only had G5 Internet for a few days, and I'm already a very happy camper. The whole experience…read morewas perfectly smooth. Setting up the install date was convenient, and our installation technician arrived right on time with a heads up call. Very professional, and personable. I look forward to seeing what this baby can do! So far, so really really good!!!

Ok, I admit... I did a stupid thing. The installers told me to reboot the modem and router, but I…read morewent and pressed the reset button on my router. My Internet went down after that, but Ricardo did a great job helping me reconfigure my router. I couldn't be happier with the speeds, and quick response. Thanks G5!

When searching for an Internet company, I discovered TWIN Corp in Edinburg. They answered all my…read morequestions and concerns and guaranteed their service would be a great fit for me, since I work from home and use my computer and zoom on a daily basis. The price for the speed I needed was much better than some of the larger ISPs. Installation was scheduled very quickly, and they were very happy to work around my schedule. Once the technician arrived to install the equipment, he was extremely professional and explained all the details about what he would be doing. He answered all of my questions very patiently. Overall, I am very pleased with my Internet speed, the price, and the fast installation.

Had great service from this internet service provider for the last 10 years. Very punctual and has…read morea very friendly staff. Would highly recommend.

I called Imperio networks and talked to Michael and although they didn't cover my area, the service…read moreand even the advice provided by the sales technician was very helpful. I imagine this is standard procedure for their customer service and so it's a shame that we couldn't use them as our provider. Nonetheless, I highly recommend them for their customer service. Thanks, Michael!

It took 20 minutes for assistance despite standing in front of three idle employees. Additionally,…read morethe music was so loud and intrusive that it was impossible to hear the person speaking in front of you. An associate from the cellphone department assisted us, and after 15 to 20 minutes of searching for a functioning computer, the young man checked the SKUs for inventory. Unfortunately, everything we were looking for was out of stock. He even checked other stores, but all locations within a two-hour radius did not have the item we originally wanted, so we settled for a less preferred option. I have mixed feelings about coming here; it's a love-hate relationship. Unfortunately, it's the only nearby place without having to drive an hour or more.

Just like every other reviewer prior, the lack in service is abysmal. I asked one person for…read moreassistance, to be pointed in a direction I'd already checked. Asked another person, only to be neglected, and he walked off. I saw many associates stand in huddled groups bantering along. Yet no one, and I mean no one had the time to help me look for one item right? I stood in one place staring each associate down until one person felt my irate and agitated gaze, I showd him the item I was looking for on my phone and it took but 5 seconds to find what I needed. It didn't have to come down to me being super annoyed by the whole situation and incompetent staff, their lack of training and lack of knowledge of where their products are at. Can't forget the lack of enthusiasm. Try harder guys, work better.