I emailed them they got right to me. Excellent communication…read morewith me. I haven't use them, but I would differently use if I need I think they would help to the best of ability. I am not savy on the computer They took the time to emailed back to me was impress with that.

I dropped off my laptop approximately three weeks ago to have my documents recovered. Despite my…read moremaking repeated phone calls, sending an email and their promise to call me back, they have not contacted me as to why it's taking an inordinate amount of time for document recovery, what they have done thus far, what progress they've made (if any) and the overall status of the situation. They are being evasive and I am being given the runaround. Document recovery shouldn't take this long and if there is an issue I want to be notified with specific answers to my questions in a timely manner! This is not a simple matter of backlog or the complexity of what should be a relatively simple task. It's a matter of inept communication and the refusal of Plug and Play to provide the client with decent and professional customer service.

WangPC was very responsible, cordial, and professional. They delivered on my service request and…read moreexpectations. They are also very accessible, right off the Boston Marathon route down from BC, heading into Newtown. Sadly, WangPc was not able to solve my problem --no fault of their own---but because I couldn't remember the computer password to access the hard drive, yet my company wasn't gonna pay for the repair since I already had an alternative. I just wanted to get my data off. In the end, I chose not to ride back and forth another 17 miles, 3x --go home, find pwd in my agenda, wait for repair, ride back to pick it. Otherwise, I appreciate WangPC great customer service and availability!!

Wang PC is simply the best. I know that this will sound like…read morean ad. It is not. But Martin is simply incredible. One of my PCs dies every year or two and Martin always saves me. I run a large, very complex digital, pro tools based music studio. We're talking multiple SSDs, HDs, outboard equipment, interfaces, controllers . About 20TBs or more of critical data, both internal and external. This time my c :drive completely died. No system restore or other options possible. He somehow was able to basically clone a large dead SSD to the point that I was able to be back up and running in just a day or two. The man can do anything with a computer. Anything. If I didn't have him throughout these years, I don't know what I would've done. Call Martin and Erickson, his assistant. You won't regret it.

I took my Macbook Pro to Compustar becuase it had been acting up and the fan kept running on high…read more I was recommended by some guys at the store across the street. The guy told me he had fixed similar macbook problems before, and fixed the problem without even replacing the fan! He was quick too ( had my laptop ready by 1pm the next day.) I would highly recommend, 5 stars!!!

I've used David many times over many years. His skill set and knowledge base and experience is very…read morehigh. He diagnoses problems quickly and accurately and always finds the cheapest and best solution. I tryst him with my data and repairs. He's a great guy, very friendly.

Prompt Service & Topnotch Computer Skills! It's rare to…read morefind trustworthy, fairly priced and quality computer repairs in the Boston metro area. Surprise! WangPC Computer Service's techie Erickson delivers on the promise to make repairs in a timely manner. The costs are fair and mirror those I've grown accustomed to previously. The death of a youthful independent computer businessman I relied upon last year, left a void; not to mention concern about what to do in the event a "computer breakdown" occurred. It is truly a pleasant surprise to encounter the services and nearby location of another trustworthy, knowledgeable and fairly priced computer repair service! The trouble with my laptop has been remedied, and I was not charged excessively for repairing the issue; Erickson "assessed" the problem, communicated to me a "turn-around" time for making the repair as well as, an estimate of the cost. The work was performed within 24 hours! Thanks, WangPC ! I unreservedly recommend you give WangPC of Brookline a visit! Thank you

Had to have my desktop PC fixed, because all I got when starting it up was a blue screen. Thought…read moreit might be from a bad graphics card, but he was able to diagnose the problem quickly and recommended either replacing the motherboard or the component on the motherboard that had burned out, giving me the options and the pricing for both. He steered me to the cheaper option, and he fixed it within a few hours. I picked it up, and my computer is now working fine! Vary happy with his advice, repairs, and professionalism.

Called back right away, and said they were not the right ones, and recommended another business. A+…read morefor honesty Called back right away, and said they were not the right ones, and recommended another business. A+ for honesty.

Brilliant Geeks gets 5 stars, 2 thumbs up and lots of other kudos in my book. As I write this…read moreKostian is at my dining room table with my mom setting up her new laptop. He was recommended to her by a friend. I have been trying to figure out what was wrong with my mom's computer for months. Now that I have a Mac I'm not as good as trouble shooting with a PC that I used to be. She called Brilliant Geeks and explained the issues she was having. They determined that her laptop was on it's way out. He took the time to find out what her needs were, what her budget was and helped her find a new computer, placed the order for her and it was delivered the next day. Now he sits here transferring her files and walking her through all of the new features, bells and whistles. He also set up a shortcut to remote support so if she has issues in the future he is only a click away. This not only makes my mom very happy - it makes me very happy.

CPS Computers is an unscrupulous business. While I did business with CPS Computers a long time ago,…read moreI dealt directly with the owner, Jim Winn, and he is still listed as the owner. I gave Mr. Winn an exact specification for a computer that I wanted him to build for me. When I picked up the computer that he had built for me, I was surprised to find that he had installed a different motherboard than what I had specified. Mr. Winn told me at the time that the motherboard that he had installed was newer and had better features. I had no reason to doubt him at the time. Later, however, I learned that his statement was incorrect. The Asus P4S8X, the motherboard I specified, had (at the time) a brand new chipset, was more powerful, more versatile, and could be upgraded farther into the future, while the motherboard Mr. Winn installed (Asus P4S533-E) was approaching the end of its product life. This was reflected in the fact that the motherboard he installed (P4S533-E) was substantially less costly than the one I specified in writing, and he agreed to install (P4S8X). When I first starting using the computer he had built for me, I experienced problems with it. I could not get the onboard audio to operate properly or consistently. The overriding problem, however, which made the computer unusable, was that, while moving the mouse, the computer would suddenly, and with no apparent reason, freeze up, unable to accept any input from either the mouse or keyboard. At this point, I would have to reboot the computer, losing any work that had not been saved since the last reboot. This event occurred with even greater frequency whenever the modem was in use. I could no longer productively use the computer. When I took the computer back to Mr. Winn and explained the problems I was having, he failed to determine the cause of the problems or remedy them in any way. His explanation that the problems were a result of not installing the Windows XP drivers correctly seemed dubious to me. Mr. Winn refused to fix the problems and told me that he no longer wanted to do business with me. The $800.00 computer that I had bought from CPS Computers was completely useless. At this point I paid for another computer, which I bought from Dell. Several years later, a friend of mine, whom I explained the problem to, was able to diagnose and fix the problems with the defective computer that I had bought from CPS Computers. My friend told me that the power supply that was installed in the computer by CPS Computers was "gerbil powered," and did not meet the specifications of the motherboard. Mr. Winn had not only nickel-and-dimed me with the motherboard, but with the power supply as well. I was able to get the computer working properly by replacing the power supply with one that met the specifications of the motherboard; however, by this time, it was too late. I had no use for the computer at this point and gave it to my friend. I would definitely stay away from CPS Computers.

Excellent service, Jim really cared for his customers and offered unbeatable prices, if there was a…read moreproblem he would fix it right away. Super friendly too, thanks for all these years of service.

They replied within minutes of my inquiry to replace a completely shattered iPad 8 screen, and gave…read moreme a quote that was about $30 less than I'd received at a couple other local shops. And they come to your home and have a van/truck in which they do the repairs. We scheduled an appointment for the next day, they gave us a one hour window, they arrived within that timeframe, replaced the screen in about 30 minutes, and charged exactly what they said in the quote. Would highly recommend!!

From the owner: We’re the smiling faces who fix what you’ve accidentally broken, right where you are! Whether it’s…read moreyour iPhone, iPad, Laptop, or Macbook, we’ve got you covered with our guarantee. In under an hour, we’ll have your phone looking brand new, all from the comfort of our service car at your location. Need help with your Apple device? We’re here for you, and there’s no extra charge for us to come to you. Our prices are affordable, but it’s our friendly service that keeps customers coming back! From iPhone screen replacements to iPad and Macbook fixes, we serve Boston and nearby areas like Lincoln, Weston, Newton, Belmont and Brookline. Give us a call today for a quick quote!

Jim can be hard to get hold of, but he really knows his stuff. He gets to the bottom of complicated…read moreproblems very quickly, is a good teacher, and has a very sympathetic and reassuring manner. By far the best computer guru I have run into.

A quick update to my previous review: the short-term fix that Jim did for me 17 months ago (!!!!)…read morewas estimated to last a couple of months, so I bought a new laptop at that time and waited for things to slow down again before having him transfer the data to the new one for me. My old laptop just kept on going and I just left the new laptop in its box, tucked away in a closet. When the time came to finally go with the new one, I dropped both off with Jim and it was finished the next day. Call Jim with whatever computer issue(s) you are having!!!

This was a great experience. I had an external Seagate drive that I could hear spin, but that would…read morenot mount (I tried on several laptops). The dropoff / pickup location in Dedham was convenient; right off I-95 with ample parking. The $500 advertised price was exactly what I paid, and included the cost of the replacement drive. The turnaround time was below the advertised 14 days. 100% of my files successfully were recovered, and all files were in the same folders as when I dropped it off. This is a trustworthy business, and I would absolutely recommend and use again

I have sent my drive to well known company, DriveSavers in California. They quoted me $2700 to…read morerecover my drive. I couldn't afford it. I decided to give a shot to a smaller local shop in Boston. Alex quoted me less than half the price and recovered everything that I needed in timely manner.

Had the pleasure of working with Vicky for the day at home to fix a big Internet issue! Vicky…read morespent the time to diagnose and suggest repairs, then began to get it done all in the space of four hours!! Everything is working beyond my expectations and was explained in a way that I understood!! Kudos to Mass I/T and Vicky for the outstanding service and solution!! Would highly recommend

Great experience with Mass IT Pro Solution. They removed viruses from my computer, secured my…read moreaccounts after I was hacked, and set up 2-step authentication. The tech explained how to stay safe online with personal and credit card information and checked for remote access tools and unwanted apps. They also offer affordable managed antivirus which is a big plus. The technician went above and beyond by fixing my wireless printer that kept losing connection and it has worked perfectly for over a month now. Very professional, trustworthy, and highly recommended. I would definitely use them again.