Always very respectful, they can do whatever I throw at them. Very happy with their skill and their…read morework. And the owner works with you, and looks out for your best interest. Very trustworthy. It's our go to place we needed.

I purchased an Infiniti fx35 from Chris a few years ago, and have had very little problems with it…read more I am in the military and have traveled all around the country with the car, and whenever I am back visiting home Chris drops everything he is doing to accommodate any needs that I have for my vehicle. This is a the type of family ran business that you can not find going to any other dealership. Hands down I will never purchase another car from anyone else. The most important piece to buying a car is how you are treated after your purchase. At lakes region auto, you do not have that problem. The way that I feel I have been treated since my purchase has literally changed the car buying experience for the rest of my life.

Ron answered the call late one afternoon and I coasted in to his shop to get my brakes fixed on my…read moretruck. Ron was really personable, competent and honest. He and Mike worked very quickly as a well oiled team to fix my brakes and I have complete confidence in them. Would return anytime to fix anything with them

This is the best small family owned dealership I've had the pleasure to do business with.The…read moreservice center down back is run my there son who is very very knowable . They are good people who tell it like it is. The prices of their vehicules are very fair as is the repair shop. If you want excellent service that's the place to go.

Do not buy a vehicle from these clowns under any circumstances. I have a 2017 Toyota Tacoma that is…read moregarage parked with 26k miles on it. Rust is forming in the driver side door sill. It's an issue with Toyotas. I brought them in to have them fix it under a service bulletin. Toyota denied the claim as being too late - that's on Toyota not Rochester Toyota. However, the service manager never informed me of the decision despite me calling every week for a status update. In fact, he never once returned my call. I don't know if he knows how to operate a phone. The service techs all pass the buck. Very unprofessional.

Everyone was professional. They answered all of my questions and provided all the help I needed.read more

My husband and I both had identity theft that tanked our credit score over 100 points in just a…read moreday. I just got online after working v to rebuild it and then de ided never mind. Ken Ellis from motor city called me and asked if he could help me get a car. ( mine the transmission was going fast and had no heat or air due to squirrels) i said we'll i need to tell you what's going on first then we can de ide. I told him what happened and he says I can get you in one. I said ok I have 2 jobs so I will need to find time. He sent me an email with his hours of working so it made it easier to go around that. I sent an email back stating the day and time. He was good to go. I got there and he did exactly what he said he would do and then some. I told him I needed a car that will fit a 4x8 piece of plywood. He did it! He is absolutely the person to go see if you need a car. Hes a miracle worker. Not pushy and is funny as he()! Ill post my car . Thank you Ken!!

I haven't purchased a car in 10 years. After a lot of research, I came upon a 2020 Lincoln Corsair…read moreat this dealership. It was priced approx $3,000+ below KBB. I sent an email inquiring about the vehicle. Tom was able to respond to me almost immediately. Tom was very helpful, pleasant, and best of all... not pushy. He was able to give me a great deal of information and plenty of time to make a decision. The entire process was relatively stress free. I definitely recommend a visit

Just had my 330i BMW serviced at Hagan's Motor Pool, and I have to say Mike and his team are…read moretop-notch. I brought the car in for routine service and because the cupholder squeaked every time I accelerated (yes, the cupholder). Not only did they take care of the service efficiently, but they actually fixed the mysterious squeak, too. Mike greeted me like an old friend, diagnosed my "critical cupholder malfunction" with a perfectly straight face, and had everything sorted before I could even finish a cup of coffee (which I can now enjoy in peace, thanks to the repaired holder). The team was fast, professional, and a pleasure to work with. If your BMW has a real issue or just a quirky one this is the place to go. Highly recommended if you need your vehicle serviced and or fixed in any way!

Don't buy from here!!! The engine went on the car I bought from this place only 2 months after I…read moreput $7,000 dollars cash down on a car with these people and couldn't even get the owner on the phone after I let them know that it happened to discuss possible solutions to have it fixed or remedy the problem in any reasonable manner. The sales person Joe was the only one that was willing to help but the owner was completely rude, unprofessional and unwilling to even have a phone conversation with me or discuss anything until I contacted the Better Business Bureau of New Hampshire. Learn from my mistake, spend your time and money elsewhere, this business is not professional beyond surface level. Court litigation is the result of dealing with this business, I would not misinform you..if you're a consumer that works hard for your money don't get robbed at businesses like this.

A few minor mistakes ( probably cuz I have the gift of gab and distract them lol ) Any mistake is…read moreeasy to overlook as the people working there do their best to provide stellar service and are hard-working people of integrity. I do hope that each one of them sees this review and smiles. If ever feel safe enough to be in New Hampshire again, I will certainly find a way to pay them a visit just to say hi and see if my favorite people who work in sales, finance, and service are doing well :)

We are a Ford family (we own 8), so we were pleasantly surprised when we moved to an area that had…read morea Sales & Service dealership within 4miles! The Service Department set my husband & I up with distinctive Service Reps, who work very closely on keeping everything "Service" up to date and running smoothly. They have worked on all of our vehicles and are Shelby certified. We have had Great success selling them 2 Fords for resale. And after 3 trys...we finally had the Wonderful opportunity to purchase a vehicle from them. We feel lucky to have had such a great experience so far!

We first went to Avery's garage when the garage we had previously used for some work had…read more"forgotten" to bolt our alternator. Needless to say, when I started the truck, it wasn't very happy when the alternator moved. I thought the engine was on fire! At the point we were stranded, Avery's was closest. We have used Avery's for all our vehicle work since then. He's done a fantastic job for us, keeping our vehicles running. Prices are very reasonable. I'd recommend him to anyone looking for a reputable place to get work done at a fair price.