One new house. Two bathrooms to be gutted and rebuilt from the ground up, a new bathroom to be conjured out of thin air, a sagging deck that needed to be replaced, and a kitchen desperate for a facelift.
2 weeks to plan everything and begin demo. 7 weeks to move-in and it's all gotta be done.
No problem!
We found Karen DiNardo through a reference from our realtor, and honestly didn't even have time to check out anyone else before we had to make a decision. She said she could get it all done before we wanted to move in. Everyone else we talked to -- homeowners and professionals alike -- said we were nuts to think that we could get all that done so fast. We chose to put our trust in Karen based on good vibes and no small measure of faith.
So we knew that we were asking for a miracle, and we got our miracle. Everything was done precisely on schedule -- including a few change orders. The work was all perfect. We enjoyed our interactions with Karen and her crew and are immensely grateful to all of them.
It only became clear to us at the end how much finesse and creativity and sweat went into delivering our miracle. One of her subcontractors told me that "Karen was calling me every day about your project". Another said, shaking his head, "I can't believe Karen pulled this off." Some days I would stop by to find a dozen or more guys swarming around the house, but everything felt very well choreographed, and the atmosphere was always professional and friendly. People were working 7 days a week, sometimes into the evening.
What was clear from the start was Karen's integrity. If you've ever done design-build, you know that Murphy reigns supreme. (A couple of inexperienced, overwhelmed, and overly ambitious new homeowners were lending Murphy a hand in this case.) Karen fielded every setback and change order, every episode of homeowner dithering, calmly and unflappably and thoughtfully, and with a subtle and well-timed sense of humor. Her approach to problem-solving was always methodical and thorough, and her advice was invaluable in helping us make quick decisions.
Without exception, Karen's subcontractors reflected her integrity. It was clear that everyone took pride in their work, and everyone I met was a pleasure to work with. Karen managed them with quiet authority and respect, and they in turn clearly had great respect for her.
Karen made this project so enjoyable and easy for us. read more