Jesse is fantastic. He arrived promptly and evaluated my roach problem. It's late in the season…read moreand he explained all that he COULD do (if I wanted), but was very honest and explained that the weather was likely to take care of the issue on its' own. Performed some basic treatment and refused to let me pay him for it. Stated that if the problem continues just let him know and he'll be happy to return and do more. I love giving my business to small companies who understand that a customer for life is better than a customer for a day. Thanks Jesse!!

We've not yet had a visit from Jesse, but I called him to ask about some dog ticks we found on our…read morebedcovers following a visit to a wooded area. Another regional company, which I had called first, recommended that I have them out for a $195 visit and enroll in a $109-per-month follow-up service. Part of the service included controlling for ticks in our yard, even though we were certain we picked up the ticks during the previous weekend's travels. The person on the phone gave no answers at all about the ticks, whether they could lead to an infestation, etc. After we texted Jesse a picture of the ticks, he identified them and said tick infestations are rare, we should wash our sheets in hot water and dry them on high heat, vacuum thoroughly, check with a doctor to see if there are any health concerns, and call him if we were still seeing ticks in a few weeks. I also mentioned our having seen a few cockroaches around the house. He gave similar advice: it's late summer; if you're not seeing more than a few, don't worry; and call back if you start seeing more. He even gave advice about duct-taping over the flashing in our vents if they had pulled away from the wood. I think the two negative reviews represent folks who misinterpreted his bluntness as a bad attitude. I found him to be straight to the point, knowledgeable, and honest even against his self-interest. So a long story short: I was prepared to spend money on two different; Jesse talked me out of it and instead gave me helpful free advice. This may have cost him some business today, but we now know whom to call if we have any bug problems in the future.

Used their service to get rid of ants but the ants are still here after 7 days. Company Doesn't…read morestand behind their work if you don't have their monthly "service". I would not recommend this company nor would I ever use them again. Complete waste of money. I also didn't appreciate the comment "go ahead and write a yelp review, we been here 20 years, ur review isn't going to do anything" Ur right, it probably wont. But its flippant comments like that that make a person go out of their way to tell people in their community NOT to use this service.

Have used Lee and co for over 20 years and never regretted it. They are on time, courteous,…read moreknowledgeable and happy to explain. If the problem is not clears up within a couple of days, they are back ready to follow up. No extra charge. You can trust them. Highly recommend.

I have used Sawyers for 40 years. No one could have been…read morebetter. I have never had a problem with anything--100% excellent service by everyone.

One word - OUTSTANDING!…read more I am a firm believer in quarterly preventive spraying. I have worked with pest control comapnies in TS, OK, CT and VA and Sawyer is the best experience I've had. Our technician is DAVE and he listens to my pest observations and he addresses them during his quarterly visit. I am always very satisfied with the results. Great value always for the services rendered. Thank you DAVE

Right from the initial phone call, their customer service was top-notch. The representative was…read morefriendly, knowledgeable, and took the time to understand my specific concerns. Scheduling an appointment was easy and convenient, and they were able to fit me in the same day! :) Alix, the technician arrived on time and was extremely professional. He took the time to explain the treatment process in detail and answered all my questions with patience and clarity. Additionally, he offered valuable suggestions for preventing future infestations, which I greatly appreciated.

wake pest is the best , since we started treatment around the house etc , We have no bugs . Randy…read morethe tech is thorough , very knowledgeable and friendly He represents his company with the highest level of customer service, M. DeWald

There are not enough nice things that I can say about this business. The owners are wonderful. Not…read moreonly are they kind, they are prompt, experienced, and thorough. We had Rick come by and do a spray around the house and a termite inspection. Rick has been doing this forever and he sprayed my office for a long time before I asked him to do my home. He did a wonderful job and I was very satisfied with his work. I would definitely use them again and would highly recommend this company!

Very responsive, and stands behind their work. Took out multiple yellow jacket nests in my lawn for…read morea great price.

Knowledgeable tech that was able to explain actions taken . I am pleased with service .read more

We called Mike, the owner, and he came out last night. He was amazingly professional, courteous…read moreand very reasonable. He really knows bees. It was a big hornets nest and he was finished in less than an hour. Highly recommended - the very best!

Bryce was one TOP NOTCH expert and so knowledgeable. He made me feel safe about our rodent issue…read more He took care of all issues and even educated me on what to look for. A huge thank you for his kindness and professionalism. Bryce is an asset to your organization and I truly feel at ease because of his wealth of knowledge. Thank you for getting the job done and being so responsive!

I have been using Sustainable Pest for a couple of years now. I am beyond pleased by their service…read more Yesterday, I woke up to find ants everywhere in my kitchen. I called them and they immediately scheduled a technician to come out first thing today. There's no automated service with long wait times. When you call, Donna answers and is always pleasant. She is happy to help and works for schedule technicians as soon as possible. The technician who came out today, Matthew S, was super friendly and helpful. He came in, with appropriate PPE, and took care of the problem and educated us on the process that he was administering. He then did a quarterly service, removing all the exterior spider webs and spraying for any additional pests. If you are looking for a family-run pest control company, please contact Sustainable Pest!

This company is the epitome of top notch customer service. They are fair, honest, meticulous, and…read morealways strive to put the customer first. Austin sealed up our attic and prevented bat intrusion. He cleaned the bat guano using approved methods with proper chemicals. I feel confident in his work. I am using him again at a new home to install special gutter guards that have a dual function to seal the construction gap and prevent bat intrusion. First Rate Company!