Incredible customer service! I was referred by a friend to find small screws for my machine. They…read morenot only had the screws but wouldn't let me pay for them. I somehow lost the screws on the way home (not kidding), I returned to see if I left them in the store. They were not at the store but they gave me more and again wouldn't let me pay for them. Thanks Herschel for looking in the parking lot. Josh also spent time with me answering questions about a slow pc as well as helped me with questions about purchasing a new pc. I will be taking all of my business to Computer Pro Unlimited in the future.

We took our computer in and received immediate great service at no charge. We really appreciate…read moreComputer Pro and their helpful employees, who don't believe in upselling you anything you don't need. Know this is a very trustworthy company, which has taken away much of my computer stress and given us piece ot mind! That is a lot for two seventy year-olds. Ha ha!

I have limited experience but all have been good, and i look to them first when looking to…read morepurchase it equipment. I have purchased a laptop and various parts. currently i am looking for a Win 11 desktop and miscellanous accessories.

I searched website and expected to find a laptop that was advertised. Gone before I got there,…read morehowever a similar unit at a lower price was available, bought it. Set right up. This computer was a fraction of the price I was looking at for similar refurbished laptops on Amazon & Walmart. Everyone was friendly for an easy transaction.

Got me in the same day, very fast, very personable and knowledgeable. Would definitely recommend 5/5read more

Brought my laptop (less than a year old) for simple fan issues. When I came back I was informed he…read morehad placed plastic pieces in my laptop that he had ordered off TEMU. There was also glue all over the back of my laptop. Being concerned I brought it somewhere to have it checked out and there was more wrong with it than when I had dropped it off to Plug and Play. He never placed the screws back in the back of my laptop. He had moved a wire inside and not properly placed it back so it was being pinched. And now I have to replace the entire fan because the work he did completely ruined it. I am now paying like triple to fix what he damaged. When I called back to get a partial refund I was just met with a condescending attitude and was told everything he did was just his opinion. Well in my opinion when you run a business, the work you provide is no longer an opinion. I'm paying for a service that I did not only not get fixed BUT had to go somewhere else to fix it. I paid 75$ for temu stickers to be placed in my laptop and to have missing parts when it was given back. I was only given 25$ of my 75$ back.

I've been to these guys on three separate occasions with different laptops over the years…read more. The first time, they helped me out for free. They found a quick and easy solution, fixed it on the spot and I was up and running in no time. The second time, they worked quickly, made the process painless, and charged exactly what they quoted. My laptop was ready for pick-up in less than 24 hours. The third time, they found more wrong than their initial estimate, but honored that original estimate, even though they could have charged me at least $150 more. They're friendly, knowledgeable, and more than willing to go above and beyond to make you happy. I highly recommend them.

Entered this place never having been before, looking for some random laptop screws to once again…read morecobble my wife's severely abused machine back together. Manager Joe pulled out a big tub of computer size screws and helped me dig through for what I needed, he set me up with 5-6 screws then didn't charge me a dime....props to this kind of customer service.....Thanks Joe!

I felt comfortable right away talking to and then meeting the owner of this store. He explained…read morecomplicated technical things in way that I was able to understand. Right away he was confident that he could fix my laptop (a new, better processor) rather than throw it out and buy a new one. This appealed to me! Why waste what I have? He didn't try to sell me anything else, and I think my laptop is now faster than ever. In addition he loaded up some office software which I was intimidated about doing. It all cost less than a new laptop and I don't have to worry about transferring over pictures, music, etc. I'm very sure he charged less than an employee of a big box store. I enjoyed experiencing his passion for technology, tinkering & doing things 'right'.

AVOID!!! What a disaster of a place. Two days after drop off I needed to pick up. Requested service…read morenot completed but charged $47! Kid entrusted to the daily scam of an operation clueless and as insensitive to customer service as possible. Owner isn't any better. Simple internet speed issue on nearly new pc. Two days in shop and claimed they have "started" service. Interesting that the computer log indicated no power up since dropped off. LIARS. F them. Try them yourself. You'll find out. Anywhere but here. One star only because it requires at least one to post.

We were referred to Scott Quinby (CompuSmile) in 2015(?) or so. Since then, he's diagnosed and…read morefixed problems with a desktop computer, converted us to a laptop, purchased and setup a Wifi printer, remotely connected to diagnose another problem, etc., etc. He even referred us to a colleague of his who handled a hardware issue as efficiently and quickly as Scott handles software issues. Bottom line: Scott has been knowledgeable, honest, and quick to serve -- like having an IT department at home. We've found that the best referrals are word-of-mouth, from friend to friend. And that's how we found CompuSmile. Hope you turn to this small operation (not a big shop) when you need help.

I had such a great experience with Leo, the owner. I originally brought my computer in after water…read morewas spilled on it, fully expecting that it might take a few days before I heard anything. Instead, Leo messaged me the same day to let me know what he had found and explained that I would need a new hard drive. When I went into the shop, he spent a lot of time talking through all of my options with me, including the cost and the pros and cons of each one. I ultimately decided to purchase a new computer along with an external hard drive for backup. What really stood out to me was how much time Leo took to actually explain things. He walked me through things like RAM, storage, what I realistically needed in a computer, and showed me several different laptop options instead of just trying to sell me something. He helped me find one that was a good fit for what I needed. When I came back a few days later to pick everything up, my new computer was literally ready to go. Leo had everything set up and took the time to show me how the computer and external hard drive worked and how to use them for backups. I walked away not only with a new computer and a much better backup plan, but also knowing a lot more about computers than I did when I walked in! Leo was incredibly friendly, patient, helpful, and knowledgeable. After this experience, I genuinely trust his recommendations and will absolutely return if I need computer help in the future. I would not hesitate to recommend him to my friends or family.

Leo replaced the screen on my Lenovo and repaired my husbands Dell. Both work fine! He was good…read moreat communicating what needed to be done and why it was necessary along with options for updating software.

I was frantic over the fact that I had removed 2 years of entries (2024 & 2025) on Quicken. Chris…read moredropped everything he was doing took control of my laptop and managed to restore my entries. In addition to that he loaded virus protection on my laptop that I had neglected to do. Attributes: professional, honest, reasonable, pleasant and eager to help. The best part of the entire transaction there was no fee since I had paid an annual fee for his services.

Second time to use this business and can't say enough about their work. Reasonable prices and a…read morededicated work ethic. I can recommend for any computer problems that you may have.