A good selection of popular stores. A lot of boujie brands actually. The mall is a good size and…read morethere are many spots to sit and chill. Staff at various stores are very friendly and helpful. There are a couple of restaurants as well. Value is you pay for what you want and the cost.

This is a very nice mall, more on the expensive side of things. It's really cleans and have a large…read morenumber of stores found inside. I like it over there. I went to get some perfume for my wife, the service was really Good. I was in and out really quickly. Very good place to shop

Buyer Beware Let me start by saying that I have shopped at…read moreMacy's for many years, and until now, have always had a good experience. I purchased a Serta Cascade Bluff King mattress set with white glove delivery on 5/23/26. The new set was delivered 6/6/26 with irregularities in the mattress due to the top foam layers releasing. The delivery drivers took pictures, removed my old mattress and box springs and told me to contact customer service for a replacement the following Monday. I spent in excess of 8 hours working with customer service, the 3rd time a manager insured me he would personally follow up, but didn't. After 4 failed delivery attempts (last one 7/11/26) I asked for a different, but comparable mattress. They had a comparable, significantly more expensive mattress (box springs not included) but Macy's would only offer a 10% discount. I declined and opened a BBB complaint to give them an opportunity to make things right. They did not respond, so I am purchasing locally.

Andi in the women's shoe department was not only helpful she was such a hard worker. A couple of…read moredays later I went back to return my purchase because there was damage to my shoes. She apologized and made sure I was satisfied. AndI is the type of employee who takes her job seriously and treats her department as if she was the owner.Thank you Andi for all of your help.

One of today's task was to find shoes for our daughter's Graduate Ceremony at Vanderbilt…read moreUniversity. With the Anniversary Sale going on, Nordstrom was our first stop. We circled the shoe area trying to find the one she had in mind. As we were chatting about different options, I looked down and there it was! It was exactly what she described and she was elated. A sales associate approached us to help and placed the request using an iPad. As we waited, he returned a couple times to let us know that they're having a difficult time locating the pair due to inventory moving around because of the sale, but they're working on it. After several more minutes, Kandace was sent to assist us further. She said that the shoe could not be found but offered the option to ship it. Unfortunately, our daughter is moving out of her apartment in a couple days, so this was not ideal. I instead asked for it to be shipped to the store. She didn't hesitate to assist with that. We encountered a couple issues as she was trying to process the transaction. The only solution was for me to place the order myself on the app. She was quite apologetic for the inconvenience, but she was too sweet and helpful to find her at fault. It took me just a few minutes to place the order. We then decided to check-out the sale rack on our way out. The daughter fell in love with a Damson Madder mini dress. It was a perfect fit and 35% off -- I had to buy it. Cidney was the sales associate at the register. She was so much fun to chat with as she handled our transaction. She offered recommendations for other pieces and almost convinced me to purchase a super-cute Free People cardigan. :) Friendly, fantastic service from Nordstrom at the Mall at Green Hills, especially during the weekend at one of their busiest times!

I've walked through Nordstrom a million times, whether I was entering the mall from the adjacent…read moreparking garage or walking laps around Green Hills. I've marveled at the high-class display of exclusive brands, expensive purses and clothing, squeaky clean interior, and charming little restaurant on the bottom floor. This is surely a celebrity destination in Nashville. But I never actually shopped there ... until yesterday. In search of a birthday present for my wife, I perused the clothing on the uppermost of three floors looking for something that would match her style. Under the impression that everything in the store was uber-expensive, I was surprised at the vast range of prices! You could find a $40 skirt on sale, or a designer $1000 jacket, everything from bargains to the pinnacle of fashion! Searching for the right item but (as a typical male) rather clueless about fashion, the most charming young lady named Lindsey emerged and became my personal guide, my guardian angel of fashion. With class, sophistication, and professionalism, this Nordstrom employee offered suggestions, gave expert advice, found additional options for clothes in the back, and truly went overboard to make sure I was happy, comfortable, and enlightened. Because of her, I was able to bring home a truly remarkable outfit for my wife's birthday (which she'll be opening in a few days). Thank you, Nordstrom. And thank you, Lindsey!

Great customer service and product selection! The store could be a little more organized and the…read morerestrooms could be cleaner, however.

Great location in West Nashville. Their shelves are always fully stocked and well organized, and…read moreI've never ran into a rude employee. Very helpful and they try to make your shopping experience better. Unfortunately the restrooms at this location need some work. Always on the dirty side.

My husband and I both adore Oak Hall! The employees are always so helpful and kind. They also carry…read morequality, fashionable pieces and some great brands! We much prefer shopping here over the large department stores!

Great selection of mens clothing in Nashville. All the good brands. I highly recommend.read more

Flew in from Germany and we visited 4 different TJ Maxx's!! Love their sandwiches variety and the…read morethrill of finding a good deal! This specific one was very clean and had friendly and efficient staff. I found a lot of good deals and the value was just right!

This TJ Maxx is typically clean. It can be kind is crowded at times and their selection of items…read morecan be low. You can find some fantastic items though if you look. The Line moves fairly quickly.

Extremely rude customer service. They must be in the process of shutting down this location…read more Limited selection due to the size of the store. I stopped taking pants to be hemmed to this store after they lost a pair. Try literally any other location.

The Hill folks certainly know how to construct a shopping center. True story: when I was planning…read moreon moving back to Nashville after [redacted[ years away, pulling in to the Hill Center shopping area made me want to move back to Green Hills -- despite the traffic pitfalls of the neighborhood.* Everything was so new, nice and pretty. Even though this was a new construction, it made sense for Green Hills and fit so perfectly. And even though the majority of the residents were chains (I'm guessing you need big money to afford this kind of rent), the stores were all appropriately suited for the area and all fit in to the complex. I'm not much of a shopper, but the Hill Center has sucked me in to buy furniture, food, clothes, gifts, and groceries. I'm surprised by how often I find myself here -- especially given that I don't live that close to the complex. I'm telling you: that's the power of pretty. After spending some time in Brentwood and marveling at the Hill complex there, I'm convinced that the Hill folks have the aspirational-yet-accessible aesthetic down to a science. *Some of the worst, most distracted drivers in the 615.

They treat people badly there; the supervisor or manager throws receipts on the floor at people…read more They treat dark-skinned people well but treat white people badly, and they treat Latinos like dirt. No one should shop there; they don't respect others--they threw my receipt on the floor

Horrible experience at The Container Store in Nashville TN two months ago…read more I went to pick up some things and was going to talk to someone about elfa closets. Saw only two people on the sales floor in the Elfa area who both ignored me. I finally stopped a lady who walked past me to discuss the plans I had for my closets. She acted like I was bothering her. I frankly gave up on buying elfa. I then went to go pay for what I intended to purchase and found only one register open and 8 people in line. At that point I decided to seek out the manager. I went back into the store and now found that NO ONE a was on the floor. Looked in every nook and cranny and found no one other than other customers wandering. I then found what appeared to be magnetic access cards and a Zebra hand held device laying in the open on a display rack! I waited 15 minutes for the manager to finally appear. I asked why I had found no one on the floor to help customers. I also handed her the security tags that were left behind. Her response? "we are badly understaffed and working to unload our truck". I asked her if customers spending money were not important? She barely responded and could have cared less. (she did not even act alarmed or concerned about the security tags and the zebra device) I called their headquarters in Dallas and have never had any response from them. Two weeks ago I was in one of their stores in the Denver Area and experienced the same thing.... only two people on the entire floor in Elfa both involved with customers... Sad to see a company I have shopped at for 35 years go down hill so badly. This company consistently ranked top on "Best Places to Work" years ago and now could now care less about their customers. I just looked at Fortune Magazines top places for 2024 list .... 100 companies and Container Store is not even on the list. Sad. I left my cart behind and ordered on Amazon....

Great prices for great brands. I bought Marine Layer brand…read morefor both men and women. I wish this store was in NYC too. I would frequent it. They also shipped what I bought to NYC for me.

Service: I found a cute coat for $1400 that stated it was Lamb Shearling. I politely asked if there…read morewas any flexibility or room in the price since it is a consignment style shop. She said no. No consideration or looking anything up. Ok cool. No problem. But then I see the original tag in the pocket and it says "ecological fur". So I ask her what that means and she proceeds to explain that it means it was "Lamb shearling that was humanely sourced". Hmmm ok. So then I google the jacket and of course I am seeing faux fur all over the internet for this brand. Next I look at the material tag and voila it's Polymide! Just fabricating a whole dang story! Selling a damn faux fur at real fur prices and then lying about it!!!! Be careful yall! And had a bad attitude to boot.

Horrible customer service. Went there this evening 12/13/25 and I hand the girl in the fitting room…read morethe clothes I don't want she never once makes eye contact with me. I say thank you to her for taking them out of my hand and instead of saying, you're welcome, she just continues a conversation with her colleague about non-work related things so I said thank you again thinking maybe she didn't hear me and again no response. I think his employees need some level of customer service coaching the girl who I'm speaking about had short brown hair with braids, but I didn't catch her name.

If I could give it a zero, I would. The women's fitting room line is an hour long. The men's is…read moreempty but you can't use it unless you're a man. Make it make sense. Zara sucks