From the moment I walked in, the entire experience was seamless. The staff was incredibly friendly,…read moreattentive, and right on time, which I really value. I never felt rushed at any point. The doctor took their time, was extremely thorough, and explained everything with a level of knowledge that made me feel confident in my care. What stood out most was how kind and present they were throughout the entire appointment. The exam itself was very comprehensive, and it's clear they truly care about doing things properly rather than rushing patients through. I've had some really terrible eye exam experiences in town at the last three facilities, and after leaving a doctor I loved in West Hollywood, I hadn't been able to find someone of that caliber locally until now. This office actually exceeds that experience, which says a lot. They also took my insurance and CareCredit, which made the whole process even easier and more accessible. I'm so happy to have found this office and finally feel like I've found my eye doctor. Highly recommend.

I've been going here for several years now, and he's a great eye doctor with a matching staff. I'll…read morestart by saying reallllly busy as the year ends so make sure to call before December for an appointment :-) They take the time to get to know you, discuss your concerns and look at your history. Dr Hayashi remembers his patients and is open to trying different things that may work best based on your feedback. One of my favorite things is that the office staff has the ability to text. It just makes life easier when you want to place a contacts or glasses order. I have referred other friends and family and they have all become patients of him as well.

Everything at this office has been wonderful for the last few years that I've been a patient. I…read morehave only Dr. Inthavong, and been outstanding. She's really caring, takes time with me, answers all of my questions and makes sure I understand everything. She has bent over backward for me, and even took me in on an emergency recently when I thought I was going blind with an infection. Not only her, but every staff member has been great too. From the office ladies, to the lady that does the glasses in the back...I give this practice 5 stars, easily.

These folks are absolutely fantastic! EVERY single one of the employees has the patient's best…read moreinterests at heart. Dr. Jay and Dr. Diana are wonderful, well trained professionals who are very passionate about their profession.

great doctor and staff service was exceptional! Thank you Natural Vision! I'm so glad I bought my…read morecontact lenses from you. Great prices!

Natural Vision Clovis has been an absolute joy to work with. They were able to get my family of 5…read morein quickly for our routine eye exam. Dr. Israel was phenomenal. He had great bedside manner and put my kids at ease. He was very efficient with our exams. The office staff were great to work with and we received our glasses quickly. Thank you Dr. Israel and staff for your service.

I had my appointment scheduled for 8:25AM. As usual, I…read morearrived 20 mins early. The technician did all the necessary checks before the actual doctor came in to check the patient. All of these was done on time. Then they put you in a room to wait for the doctor for an hour? I have high respect for people's time and I hope you will also respect your patient's time. Jocelyn at the optical department is fantastic. Review for the doctor will be posted soon.

office is super nice and clean. easy registration kiosk. Front desk lady with braids is really nice…read moreand so is everyone else, BUT the lady that helps get your eye measurements and gets you ready for the eye doctor isn't so friendly. i'm used to a little welcoming especially if the person is a new patient. Dr is amazing, he is nice, understanding and doesn't rush the process.

My appointment today went smoothly, seen at the time promised. All employees were professional,…read moreeducated and personable. As an Optician in the very same field I can be a tough critic. Exam was thorough and complete. My experience could not have been better. Thank you to all employees assisting me today!

HUGE thank you to DENNIS! I came in because my frames were bent and the lenses popped off as I…read morefell asleep on them. Dennis worked his magic and fixed them within 5-10 minutes! He saved the day for me big time! No more stress and I can see and drive again! THANK YOU DENNIS!

Dr Poulsen kept the conversation and the procedure very light and kind of fun. His surgical team…read morekept things light and interactive. You are usually smiling. Had fun. Great experience.

Not a walk-in, plan ahead ! Excellent medical professionals…read more Friendly staff. Easy access & parking.

I wasn't sure what to expect given the mixed reviews, but my experience was excellent on the doctor…read moreside and horrible on the retail side. I've often felt rushed during eye exams in the past, and my prescriptions never seemed quite right. Dr. Casagrande completely changed that--he took the time to thoroughly assess my vision and made sure everything was dialed in. My eyesight has never been clearer, and I truly appreciated how committed he was to getting it right. On the retail side, this is where they fall short. Neither of our glasses orders were completed anywhere near the promised timeline. My wife's glasses are on track to be almost two weeks past the promised delivery date. They send you a text saying you can check your order here and it never updates past accepted and for my wife her order couldn't be found. So their portal is useless. I'd recommend using the eye doctors here but avoiding the retail side altogether--they come across as unprofessional, and when orders are delayed, follow-up calls make you feel like an inconvenience. Expect long hold times if you call, and if they say they'll call you back, don't rely on it. This was my first experience here. I don't know if I will return as I don't know if I want to deal with using a separate retail outlet to order my glasses.

Had high hopes for this place. Started off great. A couple of weekend employees ruined it. Lack of…read moreemail response regarding my concerns only confirmed things for me. Having to wait about two weeks for one of the prescription glasses I ordered, apparently because they were the pair being covered by insurance? After I finally do get my second pair, I'll be sure to never do business with 20/20 Optometric, again. Have always preferred buying from local business, but not when they're like this. What a waste.

Vision Eye-Q has a great location, a clean lobby, and a nice children's area. Doctor Holtz was…read moreknowledgeable and provided excellent care. However, be prepared for long wait times. Even a simple prescription pickup appointment for my son took nearly an hour, and regular visits can easily last 3-4 hours or more. The office should consider creating a faster process for patients who are only picking up prescriptions and don't need fittings or adjustments. A dedicated pickup/check-in option would make a big difference. Great care, but the overall experience would be much better with improved efficiency.

This place has terrible practices and sketchy policies. My wife went in and they charged proud…read moreinsurance for a contact fitting. They then requested another appointment so they could make sure they fit. The problem is the wanted to charge another $170 for that visit. That wouldn't have been covered through insurance. They said they sometimes need 3 fitting appointments for contacts which I never had to do before let alone be charged a fitting fee each time. They then kept trying to pressure me into buying glasses which I didn't want to use my insurance for since I get glasses or contacts. I told them I wanted contacts only and they kept showing me glasses saying I really should have glasses too. Ultimately, I got screwed because I used my yearly visit to get a contact fitting which they won't finalize the prescription without multiple visits which are charged the fitting fee. I have to go somewhere else to get contacts and will have to pay out of pocket for the fitting since this place likes to make people pay multiple visits for a fitting fee.

I Definitely recommend this place to anyone looking for an eye doctor or in need of an eye exam…read more The staff as a whole were beyond helpful. I brought my 10 month old baby girl in and the minute she saw the doctor she started to cry. Shannon, one of the staff members stepped inside the room and asked if she could hold my daughter so I could have my exam! What a blessing let me tell you that was!! I was able to have my exam with Dr. Sortor after that without a hitch. He gave me all the info I needed and was very thorough and fast. After that I was brought to the front where they have tons of frames to choose from. Another staff member helped me select a pair of glasses. She was very patient while I took my time. All the while the whole staff was very sweet to my daughter. Some places make you feel like a burden when you have a baby with you. Today was a breath of fresh air. Thanks you guy!!

I've been a patient of Dr. Sortor for almost two years and have enthusiastically recommended him to…read moreseveral friends.. Some doctors just go through the motions and others connect with you, remember things you told them two visits ago and make sure you understand what they've done for you. Sadly, there aren't many doctors like that but John Sorter is certainly one. I should also mention that when I've needed to see him on short notice he's always made time. His compassionate attitude is also reflected by his staff who are always gracious and attentive.