I had a surjury with Dr Fogg. He was excellent and wonderfully staffs!…read more He has first class care quality. The office was clean and organized!

cataract surgery! Dr Fogg and his entire staff are amazing…read moreand very knowledgeable and gave me back my vision! after months and months of being blind in my left eye. Thank you Dr Fogg for giving me my life back.

I wasn't sure what to expect given the mixed reviews, but my experience was excellent on the doctor…read moreside and horrible on the retail side. I've often felt rushed during eye exams in the past, and my prescriptions never seemed quite right. Dr. Casagrande completely changed that--he took the time to thoroughly assess my vision and made sure everything was dialed in. My eyesight has never been clearer, and I truly appreciated how committed he was to getting it right. On the retail side, this is where they fall short. Neither of our glasses orders were completed anywhere near the promised timeline. My wife's glasses are on track to be almost two weeks past the promised delivery date. They send you a text saying you can check your order here and it never updates past accepted and for my wife her order couldn't be found. So their portal is useless. I'd recommend using the eye doctors here but avoiding the retail side altogether--they come across as unprofessional, and when orders are delayed, follow-up calls make you feel like an inconvenience. Expect long hold times if you call, and if they say they'll call you back, don't rely on it. This was my first experience here. I don't know if I will return as I don't know if I want to deal with using a separate retail outlet to order my glasses.

Had high hopes for this place. Started off great. A couple of weekend employees ruined it. Lack of…read moreemail response regarding my concerns only confirmed things for me. Having to wait about two weeks for one of the prescription glasses I ordered, apparently because they were the pair being covered by insurance? After I finally do get my second pair, I'll be sure to never do business with 20/20 Optometric, again. Have always preferred buying from local business, but not when they're like this. What a waste.

This place sucks, I never got my glasses. Was told I was supposed to get them in 3 months. Never…read morereceived any update. I called 15 times over and over, and the voicemail is full, not like they even call back. I'll never come here again. I DO NOT recommend.

Got my first glasses with Dr. Sivas when I was a kid which was over 20 years ago. They use to be…read morelocated on Kings Canyon and Chestnut but moved towards the Sunnyside area. It was a joy then when I went to get glasses or an exam. Dr. Sivas was always attentive and friendly and made the process enjoyable. He would talk to me about life, career, and family. When they moved, I lost track of them initially and went for my examinations else where. Found out later they just moved down Kings Canyon some more. Went it, booked an appointment and I was ready to go. Came in for my appointment on the later date and sat there waiting for someone to greet. There was no receptionist for 15 minutes. Finally told her I'm here for an appointment and she told me to wait. It took over an hour maybe an hour and a half to get brought in. Waiting time wasn't pleasant whatsoever. Moving on, did the examination and choose my frames and then waited a few weeks. When it was time to pick them up, I waited about an hour until I was brought in for fitting. The last straw was the second appointment. Came in and was told to sit down and wait. Only 1 person was in the lobby ahead of me so I thought it wouldn't take too long. 2 people then arrived after me waited less than I did and was brought in. I don't know if they had an earlier appointment or had better insurance than I did but waiting 2 hours was upsetting. Haven't been back here in over 5 years still hesitant to ever coming back. Currently looking for another optometrist, so it reminded me of this place.. Missed the good old days when they actually cared for their customers. Wasn't really on Dr. Sivas but more so his wife. I hope they read this and change for the better. And I won't give them a one star.

I love the staff and experience here at Fig Garden Optometry!! Dr. Goebel is great! I came from a…read moresmaller practice and they have several additional pre exam tests they do to make sure the entire health of your eyes is optimal. It seems like a lot but I've never felt uncomfortable in any of them. And they move you through them quickly. The office is always tidy and clean. And there's never a huge wait up front. Maybe a couple people at the most. It's hard when doctors overbook and you have so many folks waiting, but not here! Great selection of eyewear. I can always find glasses and sunglasses. The gal who helps you in this area will tell you about any deals too! Pick up is quick and easy too. Recommended my husband to give them a try here too as his optometrist just retired. Give them a try!

I am a new patient establishing care. It has been quite a while that I received a thorough eye…read moreexam. Fig Garden Optometry is a great location that will make you feel warm and welcomed. The staff here are all very nice and patient. They are excellent at communicating with you especially with all of the different exam tests you are required to do. I honestly never had to do so many eye exams before, but I appreciated the thoroughness. Dr. Liao was the optometriest who assessed me and took care of my exam. I came here for contact lens exam, as well as, my eyeglass prescription. She is very kind, knowledgeable, and thorough! She is very personable and takes the nerves away. She treats you like any other person and not just like a patient. They do not try to upsell you and truly want the best for you. I would definitely come back.

I went to the downtown office. Staff was great. Vanessa was extremely helpful in making sure my eye…read moreglasses were perfect! I ended up getting 3 pairs. Super happy!!!

I brought my nephew here for an appointment that he has at 11:45. We got here early to check in. I…read morehad been waiting for about an hour and at this point it was already 12. We asked the ladies at the front what was taking so long and they told me that his appointment wasnt until 12:15. I showed them proof of email stating that the appointment was at 11:45. They ended up giving attitude and not taking my nephew in until 1. We sat in the room waiting for the doctor to come in for thirty mins and still nothing. They have not even checked him. Im so frikken annoyed at these people. Highly wouldn't recommend. Update: It is now 2:15 and still nothing.

I just have to say... I needed my glasses tightened. After spending hundreds of dollars at The Eye…read moreInstitute for my eye appointment, which I do annually, I was told that they would tighten my sunglasses. But what they do is make you pick up your prescription at the place that sells the eyeglasses. When I went in there, they were going to charge me $15 to tighten my sunglasses. Even after all the money I spent... They still felt that necessary to charge me $15 so I didn't do it. I decided I would rather give that money to a different company since I felt that it was very petty, considering how much money has been spent at The Eye Institute over the years. That being said, I went to have these tightened. They popped out the lenses, tightened the stems, cleaned the lenses, and then even tightened the screws on my glasses. When I reached for my wallet, I was told that it wouldn't cost me anything. I explained I had every intention of paying and wanted to at least give the technician some money, but he refused. THIS is what good customer service looks like. The fact that they were willing to do this makes me realize that I need to be changing eye doctors. I was very impressed with their customer service.

Leaving this here because this business is now Americas Best... but used to be eyeglass world…read more I hardly take the time to leave reviews but this place did an exceptional job. My daughter is 5 and was recommended to have a full eye exam by her school. All other optometrist either 1. Didn't exam children under 6 (including target, Stanton etc) 2. Never heard of my insurance before and didn't bother to find out more or 3. Had a 5+ month appointment due to only seeing children 1x a week. I called them up and they said as long as my child knew her ABC's and 123's she'd be okay. I went in and the staff were friendly, helpful and incredibly patient. They ended preforming an eye exam with shapes easier for my daughter to identify. The Dr was so incredibly patient with my child who got nervous and cried/screamed because she required the eye drops. The Dr was so professional and took her time for my child to get comfortable. The techs and staff using the machine to look into her eyes were also incredibly patient (my kiddo can't keep her head still to save her life). And to top it off the front desk called my insurance directly to get confirmation of my coverage and everything else they needed so I wouldn't have to worry about sending in a reimbursement and paying 400+ out of pocket. The glasses were a bit pricy but I added all the bells and whistles (that was on me) and I still think the service and product are worth it. Also the kid selection had a wide variety! My daughter got the glasses she loved! Edited my kiddo for privacy

They did an amazing job with my 6 year mildly autistic son. Thank you!…read more I then decided to schedule an appt for myself, and by far was the best experience I've ever had. Dr. Verk (I think was her name), is amazing. So detailed in her approach and explanations. I feel like I finally understand what's going on with my vision. Thank you!

The worst place. My daughter's turn was to be seen but she had to go pee. The optometrist actually…read moreshowed her where the toilet was then proceeded to take another person and made us wait again for another 25 minutes then took another person. This optometrist could not wait one minute for my daughter to come out from the toilet and instead wasted 25 minutes of our time.

Well I have tried to make an appointment and left three voice messages and they have never returned…read moremy call. My Internist recommended them but really not to ever return my calls!!

Dr Sharifi is one of a kind. He is 5-STAR all the way. He is brilliant, effective and…read moreprofessional. He's also very kind and has a bit of a sense of humor. He performed my cataract surgeries flawlessly and I cannot thank him enough for giving me back this much sight. For the billing department, though, 3 stars is all I can possibly give. I have little good to say. I paid for my surgeries upfront in good faith. Shortly thereafter, I expected an agreed upon refund. 3+ months later, with several confused and apparently untrue statements that my refund had already been returned to me, no refund has been received. It isn't a large refund but as a senior with Medicare, a refund is always a great thing. Go to Dr Sharifi by all means, but discuss his billing department practices beforehand.