Our water heater went off and I read instructions for relighting and nothing I tried worked. Of course it was the weekend so I began seeing the dollar signs rolling. But I didn't have a choice but to get help. I found recommendations on Next Door for Diligent Plumbing so I called them and several other numbers. Vitaly answered my call very promptly and we used Facetime to see if I could get the pilot lit. No luck. So Vitaly said he would be out early on Monday morning. Sure enough, he came promptly and determined within 5 minutes that some wires had come loose. He fixed the wires, lit the pilot and took the time to educate me a bit. I was shocked when he refused to take payment either for his time on the phone on the weekend or for this early morning house call. Of course, going forward now I will always use Diligent Plumbing for our plumbing needs. read more

Fixed incorrectly installed piping under kitchen sink that was letting sewer gas out whenever the sink backed up while just running the water for a few minutes to rinse dishes. Completely re-plumbed the entire setup and connected it directly to the main drain, as it should have been before we bought the house 6 years ago. Also hooked up a sink in the bar area that had never been plumbed before. Estimate was fair and communication about the repair visit was easy. They had to re-schedule once due to an extenuating circumstance, but they were prompt to notify me and came out for the repair a few days later. They even tied in my reverse osmosis water system directly into the drain setup. It's all been working great. No more sink back ups and no more sewer smell. Estimate was fair. Repair took most of the day. read more

So happy we found this company! After 3 or 4 jobs, we are customers for life. I interviewed several plumbers before choosing one to help us fix several major plumbing issues in our home that were created by the previous fixer upper DIY owners... out of everyone I interviewed, Diligent Plumbing seemed the most experienced and knowledgeable... and they definitely actually exceeded expectations. They are extremely professional, know what they are doing, and are reasonably priced. We've had them completely overhaul all of our bathroom plumbing/pipework, fix badly DIY rigged pipes in our garage, replace shower & sink drains, and redo our shower & bath fixtures. Don't hesitate to call them - you can trust their expertise and their work. They will do you right! read more

I had a great experience with this plumbing company from start to finish. They were quick to respond, showed up on time, and were very professional throughout the entire job. The technician explained everything clearly and made sure I understood what needed to be done before starting any work. The quality of the work was excellent, and everything was fixed efficiently without any issues. They also made sure to clean up after themselves, which I really appreciated. Pricing was fair and transparent--no surprises. I would definitely recommend this company to anyone looking for reliable and honest plumbing services. I'll be using them again in the future! read more

When I came home to a flooded front yard and basement I thought I was in for a major repair bill! After turning off house water I started calling plumbers and Diligent Plumbing was the only company that could come out and see me, all the others said this was a sprinkler issue. Vitaliy came out the next day and was able to determine where the leak was (it was actually in the sprinkler system) and within 5 minutes he had the leak isolated and water back on to the house free of charge. Amazing customer service! Vitaliy and Diligent Plumbing are our plumbers from here on! Thank you Vitaliy! read more

I had a water leak in the wall of the bathroom upstairs, causing a great deal of damage, with water dripping through the ceiling downstairs. Diligent Plumbing was able to determine where the leak was and I did not have to use the Leak Detection company my insurance wanted to send out. Diligent Plumbing did an excellent job of coordinating with my general contractor and restoration company to get the job done. I also appreciate the detail description in the invoice of work done. I would use him again anytime. Would highly recommend Diligent Plumbing if you need a good plumber. read more

Diligent Plumbing does outstanding work! I have hired them twice now and he repaired my shower and rebuilt my leaky faucets. He arrives in a timely manner and put on shoe covers before going upstairs as I have very light carpet. I was so thrilled to get the shower fixed. I highly recommend Diligent Plumbing! He also has an amazing personality and very trustworthy. When the job was completed he called me upstairs to show me how to turn on the shower with the new install and also turned faucets on in 2nd bathroom to show me they no longer leak. He does outstanding work! read more

Vitaliy and Diligent Plumbing is fantastic! I'm late in writing a review but I can say 3 months later the work is still spotless. He came out several times in February and finished all the plumbing in our half bath after it had been renovated due to water damage from the previous owners poor DIY work and installed a main shut off valve so my ancient knees didn't have to manage the crawlspace. At every turn he was communicative, friendly, and did such excellent detail-oriented work. As long as we live in Gresham, we'll be using Diligent Plumbing for any of our needs! read more

Last winter during the cold snap I had a pipe burst in my garage. After calling multiple plumbers with no response, we called Diligent Plumbing and Vitaliy not only answered right away, but was extremely friendly and helpful, even FaceTiming with me to find the water shutoff in my garage that I didn't know I had . Over the next few months they came out and fixed what turned out to be multiple leaks in the water line at a very reasonable price. Cannot say enough about how pleased I am with their service. My go-to plumber for life. Thanks Vitaliy! read more

Our washer/ drier room flooded which caused flooding to begin to spread to more rooms in my house. I called Diligent Plumbing, after being recommended by a family friend, to see if they could help. Vitaliy came out and was an absolute pleasure to work with. He is a really skilled guy who was able to fix the pipe and flood in no time. He has the best customer service and helped me when I really needed it. I will be for sure recommending him as the go to guy for any plumbing issues to all my family and friends! read more

We had an emergency with our toilet and needed help fast--and this plumber truly came through! He responded last minute, showed up quickly, and handled everything with professionalism and efficiency. Not only did he fix the issue, but he also took the time to explain what went wrong and made sure everything was working perfectly before leaving. Reliable, knowledgeable, and genuinely kind--exactly the kind of service you hope for in a stressful situation. Highly recommend and so grateful for the help! read more

Contacted to repair or replace our kitchen faucet. We appreciated the up front options we had from repairs/replace or purchase direct from Diligent with pricing. He took time to explain the various options and we found out a lot about sink faucet fixtures that we did not know regarding cheaper vs higher end faucets and longevity of each type. We will continue to use this company for our plumbing needs. This was the second time that we have hired this company and are satisfied customers. read more

I have to call Diligent Plumbing for what I thought was a leaky toilet. It turned out that it was still good. I am so pleased with Diligent Plumbing's honesty and reliability. He wouldn't rip you off just for him to get the job. He will explain to you what's going on with your toilet and give you advice on what you can do. I highly recommend you call his business for any plumbing problems you may have. I'm glad I did not hesitate to call him. Thank you very much. read more

We had a great experience working with Vitaliy from Diligent Plumbing. His knowledge and professionalism really stood out, especially when it came to diagnosing and explaining everything about our basement sump pump. He answered all our questions thoroughly, and we're left feeling confident the system is in solid shape for the long run. We won't hesitate to call them again when the need arises. read more

I looked for a plumber in my area and found Diligent Plumbing with great reviews and very close to my home. I called to get a toilet repaired and Vitaliy answered. We made the appt. for the following Monday. He called to confirm, showed up on time and did a great job! I felt the price was reasonable and the service excellent! I won't hesitate to call him again for any future plumbing needs! read more

We recently had our 3rd service from Vitaliy at Diligent Plumbing. He was very accomodatingwith scheduling, arrived when he said he would, quickly fixed the problem and checked all the other water sources in the condo for good measure. He is competent, skilled and explains what needs to be fixed. And, a nice guy that I feel comfortable having in our home. He has earned our repeat business. read more

After 16 degrees storm, Diligent Plumbing came out promptly to replace a pipe with a big crack under the house. He replaced 4 valves in the kitchen too. We instantly were impressed with Vitaliy knowledge and skill. His assistant was very courteous. Thoughtful. Clean up. We had water in front of kitchen sink. Water shot through a flap down to the driveway. Thank you for helping us. read more

Had an emergency when our hot water heater busted and we had no hot water with two toddlers. Called and they came out in less than 2 hours on a weekend and got everything installed and done quickly and efficiently. Very impressed with the work done and the availability and clear communication. Will be using them for any plumbing needs in the future! read more

I had a couple loose faucets that were giving us trouble and Vitaliy and Dan scheduled us in quickly. They were punctual, worked quickly and efficiently, and everything has been running smoothly since then! I would highly recommend Diligent Plumbing for all plumbing needs! They are friendly, reliable, and knowledgeable on all things plumbing. read more