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    The Sprinkler Company

    The Sprinkler Company

    (8 reviews)

    They have taken great care of us year after year. Eric was our technician today and he is a top…read morenotch professional.

    Never been a big FAN of The Sprinkler Company; I begrudgingly used them as they were the provider…read morewhen I bought the house, but this last time will be the last time I use them. They kind of have this "we're the only game in town" air about them. They aren't big on customer service, and they tell YOU when they will be coming to service your stuff. Even with that, the few times I have used them, the tech they sent out was at least personable. The LAST dude they sent here was miserable. He knocked on the door, and when I opened it, he had an attitude about my fence being locked. (It's locked for this EXACT REASON: service people just open it and walk into my yard. I have 2 dogs that have gotten out TWICE before I added locks to the gates.) So, I unlock the gate and explain the situation to him. He drops a few F-bombs before getting to work. I go inside, and HAND TO GOD, MAYBE 10 minutes later, I look outside and he is gone! I literally thought he left to GET something, because there's no way he finished and left that quickly. So I go outside to check, and everything is unhooked, and yes, he is done and left. I check the controller module, and he left it on, and in the "run" position. Had I not checked, this thing would have been calling for the system to run all winter. The last tech turned it off and unplugged it, before putting the cable away. This dude just barely did anything, then pieced out, with the system still running zone 6. I was SO taken aback, I was like, "maybe they just decided to just leave, and not charge me." Nope. Like 3 days later, I get an invoice for $108 dollars. The ONLY reason I paid it is to have proof that they "winterized it," should the pipes freeze this winter and the system needs to be repaired. Since living here, I've learned that there ARE other lawn services, and I will 100% be utilizing them in the future. Never again for The Sprinkler Company. The only reason it isn't a 1 star is that the OTHER techs they sent the other times, were at least thorough.

    Pacific Lawn Sprinklers-Bergen County - Burned out lawn from poor water pattern

    Pacific Lawn Sprinklers-Bergen County

    (19 reviews)

    The only company that has touched my sprinklers and once they come, you never see them again. I…read morewould have thought that they would periodically come and check them but nope. Since I have them, they only show up to turn the sprinklers on and off. I've had "only" them and my lawn has constantly died due to poor sprinkler types and lack of water getting to certain areas. Sprinkler care and lawn treatment seem to be horrible in Bergen County. You have to receiving a communication from this company is nice to know that they monitor these posts however when you turn a sprinkler system on it is customary to check the sprinklers for proper condition and if if they are doing the proper job not just turn it on and walk away from it. I would not have lost my lawn this year if my sprinkler company had my best interest at heart and checked each sprinkler head and the placement and the coverage they were supplying not just turn the sprinkler on. This past time when I requested that they come out they had to replace several heads and adjust locations that the sprinklers were supplying water to. That tells me that when they came out a few months ago they did just what the woman said was turn the system on and walk away and didn't check anything and for over $100 that's not good service I would hope that they change the way they service my property. It seems that they are very comfortable with a DISGRACEFUL three star rating rather than trying to earn more stars and be more considerate of the customer. Now I look and the three replaced heads are refurbished and not new new heads that I paid over three hundred dollars for. These pictures represent the failure of what I paid for and did not get. My neighbor has "no" sprinklers and his lawn is near perfect. Unfortunately the company is run from the office and no one monitors the worker's performance. The Proof Is in the finished product!

    Our town was doing some work on sewer drains. They damaged the sprinkler head and line. Pacific…read moreLawn Sprinkler tech came out quickly and assessed the problem, Then they fixed it and double checked that all was working properly. They documented the damage so that we could send the bill to my town for reimbursement. All in all an excellent experience.

    Digs - irrigation - Updated May 2026

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