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Digital Installers

4.7 (163 reviews)
Closed 8:00 am - 6:00 pm
Updated over 3 months ago

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Services - Digital Installers

Home automation repair

Home theater calibration

Home theater installation

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Component automation

Security monitoring services

Security system installation

Security system repair

Home system automation

Digital Installers Home Theatre Installation Photos

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Reviews With Photos

TV with custom frame and dual speakers.
Marco R.

Dang! The project team know their stuff. We're more than pleased with our new entertainment system, which looks like a huge, fancy art piece. We will definitely recommend them to our friends, families, and select frenemies.

This is what I am left with.
Steven C.

So the "top of the line" HDMI cable that you ran through my walls no longer works. Now what am I supposed to do? I am left with another cable running on the outside of my wall. Unsatisfactory! 2 years later and you tell me the cable has a lifetime warranty. What a joke. This review has been up for two years now. The cable broke when I unplugged it from the tv box to connect it to a gaming system. Don't offend your customers like that. 11-24. It's easy to lie and not take credit for your employees shoddy work that left me with an expensive HDMI cable that is broken and still inside my wall. Not every install can be perfect and you should know that. I learned my lesson about letting people get away with ripping me off. It should've been handled when this review was first put up. All of the sudden you want to defend your crappy install by going after your customer. This install cost me $700. Should've been done right and the cable should have lasted longer. You didn't care back then, why all of the sudden do you care now?

Chris M.

I Purchased a Monster Power conditioner from Rusty and he was the worst.. Bad at basic email communication.. Slow / no email communication. Bad at basic packing an item to be shipped to me me (Item came broken and he wanted me to deal with FedEx). Bad at making the transition right with the customer. There are many many AV dealers out there.. Pick one that is a professional that cares about customer service..

Old, substandard cabling shown next to Araknis Outdoor Access Point bracket.

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15 years ago

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11 years ago

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11 years ago

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Rusty D.

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12 years ago

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11 years ago

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7 years ago

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Rusty D.

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12 years ago

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12 years ago

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7 years ago

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Matt F.

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9 years ago

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11 years ago

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11 years ago

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Rusty D.

Awesome John, and we guarantee everything we sell / install!

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9 years ago

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12 years ago

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13 years ago

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12 years ago

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8 years ago

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Rusty D.

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11 years ago

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10 years ago

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Rusty D.

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10 years ago

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11 years ago

Met DI "select crew" recently, very personable, looking to my installation.

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10 years ago

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Rusty D.

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11 years ago

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10 years ago

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8 years ago

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Rusty D.

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9 years ago

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Rusty D.

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8 years ago

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Matt F.

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14 years ago

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12 years ago

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10 years ago

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Rusty D.

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10 years ago

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Rusty D.

Thank you Steve! We appreciate you.

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8 years ago

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Rusty D.

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8 years ago

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8 years ago

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Rusty D.

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9 years ago

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Rusty D.

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13 years ago

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12 years ago

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12 years ago

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Page 3 of 5

Ask the Community - Digital Installers

Review Highlights - Digital Installers

Rusty, your team is not only awesome at what they do but just all around great people.

Mentioned in 59 reviews

Read more highlights

Lighting Republic - Bathroom Wall Sconces

Lighting Republic

(49 reviews)

When we first met Chad back in May 2021, we were looking to get some low lighting in the front &…read moreback yard. Chad was very knowledgeable as my wife and I did not know much about low lighting. Chad gave us a lot different choices and he recommended Phillips Hue system that gave more variety with colored effects than just white lighting. He came back a few times with ideas until we made a decision. We installed the system in January 2022 and for the first few months the system was great! However a few months later we started getting issues with the cabling and Chad came back out to diagnose the issue and resolved it. Every few months we were having issues with the system which was very disheartening as it was an expensive system and the issue was the cabling and Chad no longer promoted Phillips Hue after our experience. We are still having issues with the system it was usually in the back yard but the past 2 times it has been in the front yard. When I have contacted Chad he has been responsive and I usually have to wait around 2-3 weeks until he was able to come out and fix the problem. In October 2024 we had another issue with some of the lights flickering and sometimes it doesn't switch on. I contacted Chad and it took a couple of texts to get a response saying he would be unavailable for 2 weeks but he would be in touch to come and look at the issue. It's been more than 6 weeks and he hasn't still responded to any of mine or my wife's text or messages, as we were concerned of his well being after silence. He has completely gone silent and it is unlike him not to reply but we have been left stranded and ignored. We would have preferred for him to respond and say no I can't keep coming to fix the issue rather than just to be ignored. We regret putting the Phillips Hue system and wish we just put in white lights and my wife + we feel very disappointed and let down with Chad also considering we gave him some work at our HOA. We are all about helping folks and promoting good work. Chad is a great guy, we are sorry our system is problematic but he charges to come and fix issues, we are disappointed to be left stranded with silence to texts, emails and messages. This is not the way you treat a good customer and we felt he was not happy coming to fix the issues as it was every few months, which is unheard of. We are very disappointed in Phillips Hue. We were not about to change the system again to just simple white lights after spending thousands. We now find someone else to help resolve the issue. We wish Chad would at least support the failures and help us rather than having us restart the process with a new professional. It saddens me to write this review as if you look at my reviews they are always generally positive but this experience is one we needed tor share for awareness.

Years ago Chad installed beautiful landscape lighting. We had an issue with our ring bridge and he…read morecame the same week and fixed everything. He is pleasant, timely, and the lighting has worked great! Highly recommend.

Digital Installers - hometheatreinstallation - Updated May 2026

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