1. Digital Image Solutions

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Santa Fe Springs, CA

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Digital Image Solutions

3.3 (7 reviews)
Closed • 8:00 am - 5:00 pm

Services - Digital Image Solutions

Copymaking services

Printing

Scanning

Digital Image Solutions Photos

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5 years ago

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10 years ago

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Very friendly and knowledgeable staff! I'm happy with my new desk and chair! I'll definitely be…read moreback to buy more office furniture once my new building is ready!

I started having noticeable back pain after sitting on the chair they sold to me as a genuine Knoll…read moreGeneration. When the pain kept getting worse, I finally inspected the chair more closely and saw the gas cylinder didn't look like what should be on a genuine Knoll product. The gas cylinder clearly has a made by KGS Co., Ltd. marking on it. So I called the store to confirm whether the chair I bought was actually authentic and not Frankenstein'd, the sales person who sold me the chair, answered the phone and Instead of actually addressing my concerns, he acted like I was imagining things and insisted that it's a Knoll chair because it says so on the back. He then proceeded by saying that they don't take returns on used items as they're sold as-is, but will check with his manager. He called me a few minutes later stating that they would make an exception for me and take it back for a store credit only with a 20% restocking fee. In other words, they won't stand behind what they sold, but they will charge me to hand it back to them. I asked for the manager to call me, and - a shocker - no one ever did. Zero follow-up. Zero accountability. If you care about product, authenticity, being taken seriously as a customer, are getting basic professionalism, look somewhere else. This was a complete waste of time and money.

Digital Image Solutions - copyshops - Updated October 2026

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