I took my BMW to this shop DIESLE TRANSMISSION & MORE on 3000 FM 2920 Spring, Tx 77388 (The guy I was dealing with name was Blaine) back in the December 2023 was told it would take a few months to get done. I was okay with it because the car was already sitting a year.
I put a $400 deposit down and we agreed I would pay payments once we diagnose the car and figure out what's wrong with the transmission. Got a phone call about two weeks later saying the car was ready. I didn't have the money told him give me a some time to get the money since I wasn't aware it would be done that fast. Received another call about a week later says his box is gripping that my car was taking up space and I must make full payment an pick it up asap or they would start charging me storage fees.
January 22, 2024 I paid the balance we agreed on in full. Blaine started with I will have your car in 24 hours, then 48 hours, to give me a week, two weeks .I would drive by, call text because I was under the impression you told me my car was ready in December. By now I'm frustrated and told them i want a refund to take the transmission out I will tow my car home. Blain boss Ralph said we dont do refunds but we can take the transmission out if you dont want us to finish working on it. I called the police February 6th because I was tired of the excuses of why my car wasn't ready. Shocked the Police gave my more insight of how many people have called on this same shop. That only option I had was to take to civil court. Ralph told the officer give us some time we will have his ca done asap we needed to get one part we are having a hard time getting.
A few more weeks go by I was told my car was ready but NOW I owe them $500 more dollars. He said because i rushed him and he had to get the part over seas and it was more expensive to get it there. That's not my fault I paid you in full. So he told me I could not get my car until i paid it. i told hm your retaliating because I called the cops on you. So he decided you can get your car but you will not have a warranty since you owe us money. I didn't care I just wanted to get my car from them. I didn't get my car until March 20th 202
Took my car home and it was driving horrible, wouldn't stay crack wouldn't pick up speed. March 26th I took it to oriely's to get a code reading, it gave me two codes for transmission. I called Blaine an told him what it was doing. I had not even drive the car 10 miles because i still needed registration and etc done. I told him what the codes said he said bring it back. Once i had a day off i took it back on May 8th,
Against my better judgement I took it back I was desperate tired of ubering and hitching rides, thinking it would be better considering they had new management he was talking better than when Ralph(the other manager) was there. This manager name was Mark he assured me they was see what happened considering I had just took the car from their shop. JUNE 20 almost 2 months later I finally get a call saying we found the problem it will be $800 to fix since you had no warranty and didn't pay us in full. I told him I'm not paying yall any more money because obviously yall didn't fix my car the first time, and I paid you in full with the receipt to show.
I told him dont worry about it I will pick my car up , now your wasting my time. I told him give me a few days I will come get my car. Get to the shop an another new guy is there, i fill him in. He says i dont see your car let me call and see where its at. He said oh they took it to the storage lot. Why would they move it knowing I'm coming to get it. This guy said call me in the morning I will get it here. I call and text him for a week no answer. three weeks later with no answer. I called the police again to report it stolen.
Four days later i get a text from Blaine saying my car was at the shop. I go to pick my car up and it has been wrecked. My back seat if full of water. read more