Look No Further, Go to Kenneth's! If you've been going to the dealership, STOP!! Here's why…read more Today I came in stressed. My 2013 VW Beetle Convertible had what looked like a serious window leak during a massive rainstorm and on top of that my brake light was out. The dealership couldn't even see me until Thursday! (Today is Monday). Grayson got me in today. He and his master mechanic Tommy personally took a hose to my car to diagnose the leak with no runaround. As it turns out, it wasn't the catastrophic leak I feared. At the same time, Tommy replaced my brake light quickly and efficiently. And, Grayson took great care of me- without a doubt amazing and straight up outstanding customer service. All my problems are resolved. Whew!!!! These guys are honest, knowledgeable, and they actually care. And to top it off, Grayson even identified the likely cause of my heat issue that the dealership wanted to fix the expensive way. All through a quick conversation and review of my car's issues. I'll be bringing my car back to fix that in a few weeks. Kenneth's Car Care has earned all my future business for brakes, heat, oil changes, and more. Don't waste your time and money at the dealership or another repair shop. Come here first. You will be glad you did.

This is probably the worse shop in Kingwood for body work. Customer beware. If I give them credit…read morefor anything positive, the paint looks pretty good on my car. Other than that they totally failed. The day the car was towed in I met with a service tec who told me they would start tearing down the truck the next day to do an estimate. After 2 weeks of hearing nothing I called. I was told my service tech no longer worked there. I told the lady on the phone, "that's your problem not mine." So then I got a new service tech who repeatedly mislead me, missed deadlines, never retuned calls. What's more, I told him I had an aftermarket grill panel and was told that State Farm would only pay for Ford stock items. So I told him, I had the original chrome Ford grill out in my garage and they could use that one and I dropped it off. He asked if they should compare my old grill to the one they were ordering from a used parts house and I said NO. When I came to finally pick up my truck they had used the new used grill anyway. The cost was only $288, and since I had waited 6 weeks for my truck I just decided to take it anyway. Then a few days later I get a final estimate from State Farm and that $288 grill now cost $950!!!!!! Are you kidding me? It's plastic and I plan to remove it anyway and replace with the aftermarket grill. So State Farm is the one being ripped off. Maybe I should just let it go but it galls me that they would rip everyone off at the last minute. My final bill went up $2000! That is just criminal. I have no idea if a guy named Kenneth still owns the place but if he does, he must own a mansion and have membership at Kingwood Country Club with all the scammed money he has made. 1 star is the lowest and that is what Kenneth's gets. Caveat Emptor, Buyer Beware!

Amazing service and equally amazing work. Looks like new again! I definitely will recommend to my…read morefriends and will use again, The work was done in my garage!

So far my experience has not been good. My insurance company stated that they mailed Bumper…read moreSolutions the check to fix my car at the end of February, so they should have received it by now. However, I have not heard from anyone at Bumper Solutions. I have called all of the numbers listed on their website and no one answers the phone. My insurance company has also sent them an email, and I sent one as well, but we are still waiting for someone to respond. At this point, I am starting to question whether this is a legitimate business.

Let me just say WOW. The folks at Bass Collision on Northville were just absolutely amazing this…read moremorning. John went to bat for me against the predatory towing company I so very mistakenly chose and waited more than 2 hours for. The young lady who'd originally taken my call was just wonderful as well. Their team was even able to take me back to the airport without delay. I have full faith in the pending repair work based on my experience today. This team could not have put me more at ease or taken any more weight off my shoulders and I am very thankful!!

The body work was great. The back seat was not hooked up. Seat belts…read morewere not installed properly and there was some damage to the inside of my car. They disconnected my trailer hitch wiring and they could not reinstall. I had to have it reinstalled elsewhere. I sent the invoice to them and there has been NO RESPONSE. DID NOT TAKE RESPONSIBILITY.The teamwork was unsatisfactory. Even though Mr Reyes did all he could.

Responded very quickly, arrived early to complete the work due to weather. Will call again!read more

From the owner: We are an auto repair & paint buisness.We offer a service of going to our customers location.So…read morethey could either be at work home or office we come to you.Our auto body technician guy has more then 25+ years of experience he does very awesome work .

From start to finish, Joe worked with me and a warranty claim. He didn't have to take time out of…read morehis day to call the warranty company, but he did. His price was extremely reasonable. He performed the service requested in a very timely manner. You can't even tell there was a dent! My car is a new 2025 Honda Accord Touring with a premium pearl white paint and has roughly 800 miles on it. It also has a ceramic coating and his work did not interfere with the coating at all. I highly recommend Joe and his team to fix your dent(s) and/or hail damage without any reservation. Great people and wonderful experience.

The best, I have a nasty dent in my 2024 Tahoe and this guy pushed out like it was never happen ,…read morethank you Joe !!

Vroom Garage is hands down one of the best mechanic shops I've been to. They took the time to…read morerecord videos and explain everything in detail, which made it super easy to understand what was going on with my car. Nothing felt rushed or confusing--they broke it all down clearly and honestly. On top of that, they went over other things I should consider getting in the future without any pressure, just helpful advice. You can tell they actually care about their work and their customers. Highly recommend Vroom Garage if you want transparency, professionalism, and solid service.

Finished in a timely manner, friendly and helpful and also answered my questions that was askedread more