Jennifer and her partner were great in working around my schedule and squeezing me in before…read moreneeding to leave town with my car (after it was broken into and wires/ignition switch were all exposed). They were so kind and easy to work with!

I recently had my brakes repaired using A Step Above, a very good experience overall. We went…read morethrough the wear patterns of the brakes, potential issues and possible solutions. Scheduling was relatively easy and job was completed with zero concerns. A Step Above is competitive in their pricing, add in the sincere approach, I'm not sure why anyone would go elsewhere.

We purchased two cars here within 4 days. The trade in offers were fair, the car pricing was…read moreexcellent and they don't play the add on games. The sales team was professional, courteous, and up front. Shamir , our salesperson, was knowledgeable and helpful. Reagan in finance was very professional and took the time to explain all the different warranties with a great attitude. The one sales manager we met with was a stern but amiable man. He was honest and fair. We did meet the GM who we enjoyed speaking with. The only snag we had was a few minor issues with one of our cars but Shamir had everything corrected within a few days. I'd definitely buy here again. We traveled from San Antonio. Please give these guys a chance to sell you a car. The dealership in San Antonio is just as if you were at a low budget used car lot.

Has anyone ever asked why the "complimentary" two years of electric charging is hyped as such a…read morestrong selling point for the EQS SUV? Nearly every time I attempt to charge, the stations are either down or unreliable. Now, two years into my lease, I'm suddenly met with a list of 45 features and services expiring--without warning. It's a lease. Shouldn't these items be included, or at the very least disclosed up front? My salesperson never mentioned any of this, and I didn't see a single disclaimer. I was coached into this lease, which is now clearly less favorable than the options currently available. And the rattling? I actually can't live with it. For a vehicle in this price point, it's unacceptable. Combine that with the discontinuation of services mid-lease, and it's far from the seamless luxury experience Mercedes promises. I've voiced my concerns three times and have been ignored. Buyer beware!

They've worked on my custom build lifted ram 2500 that needed expert care to maintain. Thomas, and…read morethe other mechanics and crew are the real deal. HONEST HONEST HONEST. They walk you through everything you need, give you options, and are exceedingly pleasant to work with (even when the news is bad news). I can't imagine them having an equal in Austin. I live 25 miles from them but will go all the way to north Austin just to work with the Mobile Auto Clinic mechanics and staff because of their amazing service and professionalism, workmanship, and just the overall the care and helpfulness give to you as a customer. I mean going the extra mile for you would be an understatement!! They are very well organized but do yourself a favor and book yourself an appointment. (Their schedule can fill up fast and I can see why) Five stars is the least that I could get this business !

I had a mobile tech come out in December due to a leak at the side panel of my car. The mobile tech…read moresaid he "couldn't determine" if it was the sunroof and so that is what he noted on the diagnosis paper. He actually told me it was an issue with my entire front windshield not being placed properly when being manufactured, and that due to the leaking because of this, the entire fabric below all of my interior and seats was probably drenched and that it was going to be a multi-thousand dollar fix as they would need to take out all of my interior and install new carpeting. I decided to go to the dealership and get a second opinion. They realized within 10 minutes it was indeed a leak in my sun roof (which remember, the mobile tech did not EVEN LOOK FOR.) it was an extremely quick fix and there was nothing wrong with my front windshield at all. (?????????????) I was told by management they would be reaching out to me after the winter break to discuss this and of course they never did. I absolutely should have gotten refunded the $140 or however the heck much it was for that mobile diagnosis. They also made a huge misdiagnosis with my husband's car previously, and I decided to give them another chance after that (but obviously should not have). The mechanics they hire are CLEARLY not qualified.

I've been coming here for over two years and won't go anywhere else. They always do a great job…read moretaking care of both my wife's car and mine. Honest, reliable, and quality work every time. If you're looking for a trustworthy auto shop, this is the place.

Unfortunately, I have to retract the review I did of Christian Brothers automotive in Leander…read moreTexas. It is long overdue, but I was hoping we could find a solution to the problem . We had several thousand dollars worth of work done on our very old 2005 Dodge Durango. It needed a variety of things done the biggest ticket items being the air conditioning, along with many battery problems that once we got the vehicle back had not been corrected. The air conditioning items that had been installed lasted for 2 days. When we took our vehicle back the solution offered was to put a new ac compressor in which would be another 2+K$$$ I feel we were "taken to the cleaners". I'm so disappointed. We prefer to support local business but now my thoughts it shifted to buyer beware.

Mauricio and the crew did me right on my brake job. They replaced my pads & rotors, and flushed my…read morebrake system at a really nice price on my 2002 Buick LeSabre, which needed some professional attention when I couldn't break the caliper bolts loose. Thank you all for your outstanding work. Highly recommended shop!

I've been coming here now for a bit now and this place by far the most honest mechanics I've…read moreencountered. They are very honest about what is or is not needed (spoiler: something your other mechanic told you might not be necessary yet or needed at all). Example: my other place told me that I needed to get rotors replaced (over $1000). This place told me that (1) I could wait until my next oil change in 6000 miles, (2) that they have a machine to resurface rotors instead of replacing them entirely, (3) that it would only cost me about one-third what the other place quoted. They are highly knowledgeable and they are also really good at finding deals. I referred a friend here who needed a part replacing and they called up different car yards to find the part to save her money (of course you can always get the more expensive versions of things too if you want). My friend just really appreciated that they were trying to help her save money. So yeah five out of five. I drive an hour out of my way just to come to these guys here.

Jerry's is the best! I know this from decades of experience going there following decades of…read moregetting headaches and ripped off working with other shops. Crappy shops are a thing of the past for me, but I still hear the horror stories from those whom I've not yet rescued by pointing them to Jerry's. QUALITY. I've never had to return a car to Jerry's because they got it wrong. They understand the problem and work through the options with you before they start the repair; then the result comes out perfect every time! This is what you would expect from any shop that wants your business, but that is definitely not the case. Many other mechanics hide how confounded they are with your car's issue, or they perform a repair that fails or has to be redone soon after. I've never had that hassle with Jerry's. Never. PRICE. Jerry's prices do not raise your suspicions. And, they will help you with 'get by' repairs if that is all you need at the time. HUMANITARIANS. More than a great price for a repair you can trust, the folks at Jerry's care about you. Todd and Charlie (maybe others in the staff) are veterans with good educations and superb mechanic skills who are running a family-owned shop that intends to keep customers coming back for generations.

I've been dealing with Charlie at Jerry's for over 20 years. The work is always quality, always on…read moretime, and always fairly priced. I know I won't get any BS charges or run around. It's no fun to have your car in the shop, but it happens. And when it does it's a relief to have a shop you can trust.

Honest hard working young man! I will hire him again…read more Reasonably priced. Good value.

Very prompt and knew exactly what was needed. Even went above and beyond since I own three…read morevehicles. Once one of the 3 starts, I will be calling them back. Thank you! Lisa

Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

The communication is severely lacking with these guys. Their arrival times are unreliable at best.read more

I wanted to give a good review but after finding out I was charged $75 for coolant when I just got…read morea low coolant warning tells me they overcharge and add fees for things they didn't even add to the car. Also found out price of parts were double the price so recommend buying your own parts. Check your invoice before paying to see what charges were made. Other than that, repair was done without problems. I just want some honesty, when you charge $75 for coolant, then don't have the car have low coolant warning show a week later. Thought of arguing but wasn't worth my time.

Matthew came quickly to diagnose my issue and did a great job. I would recommend Need a Brake!read more

Highly recommend! Very knowledgeable & trustworthy...responded quickly & fixed the problem on our…read morevan for a reasonable price.

Started having problems with my cars AC but I put it off due to cooler weather. Now that it's…read moregetting hot, I decided to look around and saw good reviews for OMW so I sent a message. John was straightforward about his thoughts and I decided to take my car to him to get it diagnosed. He was super friendly and went into detail with each step of his diagnostics of my cars AC. After getting it looked at, he recommended me next steps and was not pushy about anything. I was able to schedule a fix around both of our availabilities. The day of the fix, I was greeted and told the eta and plan of what will happen. At the end, he was able to get my AC repaired! I'm very thankful for the great communication, detail, and passion John has for working on cars. Highly recommend to give him a call/message. He will be my go to guy for anything car related in the future.