Russ is as good as it gets! Honest, fast, knowledgeable…read more When dealer wanted to charge $1500 with no promise what was wrong, a friend in the industry said he was the best. Fixed it in 1/2 a day for a fraction of the cost. Knew in 5 minutes what was really wrong. Do yourself a favor and put him in your rolodex and tell your friends!

I had several issues on my Toyota 4Runner - water pump leaking, idler pulleys making noise, belt…read moreneeding to be replaced, cooling system flushed, and a knock senser issue that was setting off lights on the dash like a neon sign. When they opened up the air filter intake they found that mice had taken up residence in the filter box and had also chewed up the knock senser wire connection. After the funeral Russ got to work and everything was completed on time and the quality of workmanship was excellent ! I'm kind of fussy when it comes to car work, so for me to state this in a review would not be the norm for me. I highly recommend Cook's Automotive for your auto repair service ! Thanks Russ & Teresa

Expensive, but good reasonable service. They have a nice sitting area inside, and they are honest…read morewith their estimates. I'd rather pay a bit more to go to a place I can trust than try to be cheaper.

I took my 85 diesel wagon in for service to get the intake manifold cleaned.And that either didn't…read moreknow or wouldn't tell me why the intake manifold was full of oil. I'm not sure if they're incompetent or just liars neither would surprise me.

I called these guys to see if they would put my pads and rotors on if I got them from AutoZone…read more They said yes. I called them again after ordering $800 worth of parts. Asked them about it again and said no. Not happy with this place. Don't hold up there end. The worst part is that I've paid them for work in the past they have done. Something there has gone wrong.

Good communication and service!…read more I got an oil change and new cabin air filter. I've been turned down by two other auto shops for a cabin air filter change because my car was "too complicated" to have it changed. Excuse for "We don't want to". Patriot Auto didn't even question it and now I don't have to have my fan on full blast to get a half decent AC airflow in my car. That's not a big deal to some, but my engine and I are thankful in this 90°-100° heat. I'll be back!

Okay, so I was waiting for "Drew" at the desk to check on my car and pay. Two customers before me…read more It was like waiting in line for the Soup Nazi..."Drew" insulted the customers as they were cashing out. Then it was my turn. Sure enough, I was questioned on my car's maintenance routine, referred that I was an idiot blah blah. I had a few seconds of deciding if it was a good day to go to jail for assault, but I held my temper. And then I noticed a "BE NICE OR LEAVE" sign on the door behind "Drew". Won't go back.

I brought my Jeep in today for a radiator replacement. Rod called my an hour later and said it…read moreneeded a new radiator and it would cost $779. I said go ahead but when I picked it up it was $1368. No explanation no sorry, nothing. Crappy attitude. Don't use them

La Migra was in the area visiting a distant relative when the heater blower motor in the monster…read moreFord died. Seeing as La Migra is from sunny Southern California and is NOT used to sub-freezing snow storm-type weather, a heater is optimal condition is a must! I went to the local Ford dealer and got a rather weak hand job as to the availability of the part, and when they could get to it. I called NAPA and they had the part in stock. I called Lake City and the lovely young lady pushed me to the head of the line (a 20 minute job) so I could get on the road back to funny. weather. They were even nice enough to allow me to bring my "Hounds from Hell™" out of the stormy weather! Great place!

If you want to pay for stuff they looked into without your authority, this is the place for you…read more Schedule not kept, bad at communicating. High prices and bad service. Will be going somewhere else from now on.

They went out of there way to make sure my car was repaired properly. Would recommend every time.read more

Amazingly talented, efficient and friendly! I'd give ten stars if it were possible. If you own any…read moreBMW product including Mini, or have a classic Brit box, these chaps perform swimmingly! I'm chuffed to know them.

Fast friendly service. Feel like I have known these guys for years. Unplanned visit and they still…read moredid a quick turnaround that was reasonably priced to keep me on the road.

Wow! Never in my 72 years of life have I had a better experience with an auto repair shop. I bought…read morea '99 F-250 that had been highly modified for heavy towing and then fallen into serious neglect for the last 15 years. There were so many things wrong with it and it was almost impossible to diagnose with all the after market add ons lacking any documentation. Long story short, they performed magic; rebuilt the transmission and virtually rewired the whole truck. Runs like a dream now. And the cost was much less than I expected.

Steve and Cheryl run a no nonsense shop they will let you know everything that will need to be done…read moreto your transmission and if its worth it or not they are fair and honest always. I have been going to them to get transmissions serviced, rebuilt and repaired for over 20 years on a variety of vehicles I have owned throught the years. I have never had any problems with Custom Transmision they do outstanding work. I recommend this shop for any Domestic vehicles. Doris K. Thank You Steve and Cheryl for years of great service.

I'm 60 and have driven used vehicles my entire life. Many of my cars over the years have needed…read morelots of tlc. It is very difficult to find a fair, honest, competent mechanic. A few years ago, my 1993 Chevy 4x4 needed the transmission rebuilt. I thought I'll keep my business local, so I took it to a tranny shop in Airway Heights. Needless to say, I was out $5,000 dollars as reverse and overdrive did not work. I took it back to the shop, and the mechanic still couldn't fix it correctly. I was livid, so my truck sat for a few years. When my 2001 Chevy Suburban needed a rebuilt transmission a few years, I googled tranny shops to find the one with the most stars. Custom Transmission was the winner. I took my Suburban there and was greeted by one of the nicest ladies on the planet, "Cheryl." It didn't stop there, as Steve, her husband, was equally as kind. Steve's meticulous and honest work paid off as we've put 10,000 miles on the rebuilt transmission and it still runs like a new transmission. So, this summer when I needed to resurrect my '93 Chevy 4x4, I had Custom Transmission rebuild the tranny in my truck. Again, Steve did an amazing job. My truck runs the best it has run in years. If you need your transmission rebuilt correctly and for a fair price from a couple of the nicest, most honest people on the planet, Custom Transmission is the place.