Dave and Suzzette gave us an honest bid. $3,000 less than 2 other bids. The quote they gave…read moreearly on was what we paid for a rebuilt transmission on our GMC Acadia. Go here if you have transmission problems.

Just wanted to say that I am sure they do good work, but I am just called, and they can't see me…read morefor three weeks. I am traveling through. The reviews from other travelers seem suspect.

I wouldn't recommend this shop. He gives a 2 year warranty. He rebuilt my transmission 3 times in…read morethose 2 years. Rod said he wouldn't extend my warranty past 2 years to cover the new transmissions he put in. At the end of 2 years and 3 transmissions later my warranty ended. 3 months later I was still having problems. I took it to a different transmission shop. They pulled the pan and found metal shavings. They recommended a transmission from Ford. Got it replaced and it works like a champ. It cost me $, time and towing going to Rods. I wouldn't recommend.

I have some issues with my Nissan Frontier. A friend thought I should have a transmission shop…read morelook at it. I found Rods with good reviews. He was so helpful and friendly. He quickly determined it was not transmission related but went the extra mile to find a manufacturer bulletin about muffler issues and steered me to the proper repair folks, all at no charge. Nice work and thanks Rod

Best mechanic ever, honest and will bend over backwards to find hard to locate parts.read more

If you are looking for a mechanic who will save you time/money/headache - this is where you want to…read morebe. Terry has helped us countless times on multiple vehicles. The 25+ years of experience are very obvious when you meet him. He never wastes our time and gets right to the point telling us what is wrong (without adding 10 other things that "need fixing while we are in the shop"). We have saved thousands over the quotes of other shops (even the local ones) because he takes care of what needs done, and only what needs done. The work is don't right - the first time - we have never had to come back for anything he has repaired. If you are local - you are likely aware of the decline of Body by Scotty as a reliable shop (a month to even get in at rates that are RIDICULOUS - not to mention the lack of professionalism from the staff - read the reviews) and Scott's new shop isn't much of an improvement (still with long wait times and high prices). River City Automotive is the right choice - every time. They are always able to get us in right away (the longest we have had to wait ever was three days - and it was a massive job) and the don't empty your wallet. This is your new mechanic. Keeping cars safe and customers happy. What more is there.

Went in for an oil change and wasn't pleased with the amount of time it took, and the technician…read moreusing the front bumper in my truck as a step stool. Left a message on Google, got a call from a manager, wasn't able to take the call. Called back and got no response or return call. I will definitely not recommend them to anyone for any kind of repair ! Unfortunately Yelp will not let me finish without giving a "Star Rating." So I am forced to give 1 star !

Terribly overpriced. I have never before spent nearly $600 for a battery. Until today. Won't be…read moreback. Will look for another honest and good shop. I don't think this is it. At all

Only transmission shop that would talk to me about my 2011 jeep wrangler manual transmission. They…read moredid a great job in a timely manner. They practiced good communication during the process with parts that were delayed due to the Christmas season. I will be returning with any transmission issues I have and would highly recommend. Honest, respectful, and good communication.... Best experience I've had with a shop. I have had many engine swaps, rebuilds and transmission replacements over the last 20 years as I've taken keeping up as a hobby. I've had my rounds a few shops. This one is getting my business every time.

I had my Ford Ranger automatic transmission rebuilt at Valley Transmission approximately 25K miles…read moreago and have now experienced multiple parts failures the most recent being the input speed sensor (the manual lever position sensor failed right after the rebuild was completed). I was informed by an employee at Valley Transmission that they had used Chinese parts to do the rebuild. For $3400 dollars I was expecting OEM parts so this came as a total surprise to me. As far as I can tell the work done by the Valley Transmission mechanic was solid but the Chinese parts used in the rebuild are of inferior manufacture and the warranty is expired so I am now left $3400 poorer with a nonfunctional vehicle. RESPONSE TO VALLEY TRANSMISSIONS RESPONSE: Sheryl, It doesn't matter where they were purchased from. I was informed by a Valley Transmission employee that they were Chinese manufactured parts. With multiple failures (one right after the rebuild) the parts used in the rebuild are clearly of inferior manufacture.

These guys are great! They work tirelessly to get the job done right and they are friendly as well…read moreas skilled mechanics. They fixed my transmission at a great price and it runs better than new now. Highly recommend these guys, they are amazing! 5 stars!!

Fast friendly service. Feel like I have known these guys for years. Unplanned visit and they still…read moredid a quick turnaround that was reasonably priced to keep me on the road.

TL;DR - Try to call to make an appointment before going in for some of the best service available…read morein Spokane. Transmission issues are scary. There's not an issue with a transmission that goes inexpensively. Yet the courtesy, and professionalism I experienced at Louie's gave me confidence that they would be able to handle whatever was wrong. Once they got the vehicle, they took the time to figure out exactly what the issue was, and provided me with multiple options to resolve it. They displayed as much sensitivity towards my experience, as they showed skill to the repair. Ultimately; the cost of the repair was far more reasonable than I'd expected! I have no hesitation in recommending Louie's to anyone with a transmission issue!

This is the second time I have been to them. Both times…read morePaul has been approachable and friendly. He informed me the issue and the cost, also thete was no guarantee how long it would last. I will continue to be their customer in the future. Thank you to everyone at Louise's Automotive. Joette B.

I was able to get in right away, Steve has kind, attentive and gave me a quote on what it would…read morecost to fix my door. Great and fast communication.

Unsafe brake work, brake failure, dismissive customer service -- avoid this shop!…read more I brought my 2015 Nissan Titan to Center Tire in Post Falls, ID in February 2024 for front brake hose and pad replacement. I paid around $650. In June 2025, I experienced a complete brake failure. I discovered that the front brake hose had ruptured due to rubbing against the tire during normal steering. This is a clear sign of improper routing or the wrong hose length. It was not a one-off because both front hoses were contacting the tires, and over time that caused one to rupture. The tires are proper fit for my truck as well. I had to pay $201 out of pocket to tow the truck back to Center Tire, using the tow company Steve recommended. Driving the vehicle to the shop was unsafe because there were no brakes. They refused to reimburse me for the (very necessary due to their faulty work) tow. Steve originally tried to deny all responsibility with hypotheticals about snow, but nothing was bent and the damage was occurring on driver and passenger sides. They are the ONLY ones who touched those hoses, but they used aftermarket parts that were not the proper fit, or the hoses were installed incorrectly. After trying to deny responsibility with several hypothetical excuses, Steve was unable to provide a reason for the failure. They replaced the hoses at no charge, which quietly confirmed the original work was at fault, but: - Refused to reimburse the tow - Claimed (without proof that I asked for) that this type of failure is "common." My own research finds that it's not common at all. - Gave conflicting explanations (first blaming "snow" for possibly bending parts, then admitting nothing was bent) - Dismissed the seriousness of the brake failure and treated me rudely when I calmly asked for accountability. His words were "I guess we'll both have to eat sh** on this one," and when I picked up the truck and asked about the tow reimbursement he was very rude and just said "nope, we're done!" This wasn't normal wear and tear. Brake hoses should never make contact with tires and should last many years. It was their original work that caused a safety-critical failure, and they refused to make it right. I've filed formal complaints with the Better Business Bureau and Idaho Consumer Protection Division. I urge others not to risk your vehicle or your family's safety by trusting this shop with brake or critical systems.