Came by for air in my tires. They also did a complementary check on my tires the scanner read my tread was low. I didn't have the time or money, but when I looked into it a few weeks after I reached back out to them and they had a great deal. Service was quick and easy and thorough very satisfied. read more

Discount Tire - Super helpful - Tires Near Me - Hayden, Idaho

I brought my brand-new car in on a Saturday after popping a tire, and the experience has been quite frustrating. First, they told me they ordered the replacement tire -- but when I called on Monday to check the status, they admitted it was never ordered. They placed the order then, and by Friday, I was told my tire was finally ready. After picking it up, I realized they had ordered the wrong tire. On top of that, my wheel had several major scratches. Thankfully, Salvador, was very helpful and understanding throughout all the issues. He helped get the correct tire ordered and did his best to make things right, which I really appreciated. Still, when I went back to have the correct tire installed, the wheel came back in worse condition than before -- this is a new car to me, and my wheels were brand new when I brought them in. They did offer to reimburse me for the cost of having the wheel powder-coated to fix the damage, which I do appreciate, but honestly, that doesn't make up for the carelessness. I now have to spend my own time and energy finding someone to repair something that should never have been damaged in the first place. First photo was Friday, the first time we picked up the wheel. Second photo was today after the correct wheel was put on. ****EDITED**** 11/27/25 I received an email from the support team saying they would reach out, yet it has been over 2 weeks and no response. I did have to take my vehicle to another shop because Discount Tire did not balance my wheels, and weights had been knocked off. Not only that, the new shop informed me that my wheel is bent. I was never made aware of this in the many visits to Discount and multiple times they had my car/ wheel. If i could rate 0 stars I would. read more

Discount Tire - This is after the second tire was put on my wheel - Tires Near Me - Hayden, Idaho

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I was a fire chief and came called to ask about buying some tires . I inquired if they gave a first responder discount and what that would be . I received a price quote and took some the sales persons name and came in a few days later to buy tires The person I spoke to was off that day and the current sales guy advised me that they don't offer that discount and that " I have trouble believing that was ever given to you " Well guess what ? They found the quote . I bought tires and will never ever return Horrible , rude service. Stay away Go to Costco or anywhere else read more

A year later, I'm back in North Idaho driving down 95 and the tire pressure warning light comes on and the pressure is dropping. I'm less than a mile from this Discount Tire, so I swing in late Saturday afternoon and they're just closing the doors. But, I'm greeted by a very friendly tech named Rafe. He says he will have a look, finds a screw in the tire and says he will check with the manager to see if they can stay late and fix it. Yes and yes, 30 minutes later I'm back on the road, no charge! This is the Discount Tire I love and the service that will bring me back. Special recognition to Rafe and manager Joey, good job guys! read more

Went to the hayden store to have a nail puncture repaired, not only did they repair it within 30 minutes it was free of charge! Will definitely return for a new set of tires in the future. read more

Obviously the price for the good. I'm just not sure that compensates for the lack of enthusiasm in customer service and the neglect to honor appointments in a timely manner. Really a sign of the times. read more

discount tire is high-quality. They are they are a rare breed of people. They help people who don't have much and them get tires. I will only go to them now. Great personality and amazing teamwork and hospitality. read more

I was in town for the 4th of July and on my way over i90 I got a flat and put on my spare. My dad who's owned a dirt and trucking company for over 40+ years and has dealt with Les Schwab and discount looked at the tire and told me to go get it patched the tire is still good. But to deal with Les Schwab instead of this discount tire as they've had some not so great experiences with this discount while in town but that Les Schwab on government was much better. I went on here to look at reviews and thought maybe it had changed since my parents had that experience and over on our side Discount is who you want to deal with. Who I've always worked with and has done an exceptional job. I've been a customer for 15ish years and they were always exceptional with all my tire needs especially when it came to my M6. I went against my dads advice and found out really quickly that he was right and this discount is not good. So I had made an appointment to get the tire repaired before heading back out of town. Showed up and the associate came to look at the tire that needed to be repaired and he said oh this tire is too worn how about we look at replacing them. I said oh you can't just use a plug an patch on this tire? Theirs no cords showing, these tires aren't bald. He pointed to the wear towards the outside tread, then took some hand held scanning tool near the tire (not on the tire) and said no because of these two things we can't. I said oh I was told that outside tread wear is just because I need an alignment and the puncture is no where near there, it's in the middle of the tire between the treads and these aren't bald. He said no we can't let's go back inside to see what tires are available. I reluctantly entertain the idea but I'm leaving in 2 days, you don't have much in stock, and I'm thinking in the back of my head this tire is repairable he's just pushing for a sale. Well he attempted to sell me on some off road truck tire that I had zero interest in as my truck has more of a street freak type of tire on it. I've been planning on getting new tires sometime next year as I do mostly local driving with my truck and been eyeing these Pirelli Scorpions so unless you got those in stock I'm good I'll go over to Les Schwab instead and see if they can't just repair the tire. Which he adamantly replied they won't, the tire is too worn. Well I left and went to the Les Schwab down the road on Government my dad originally suggested and guess what they took my tire to be repaired. So the day I was heading out of town I made an early AM appointment with Schwab to put it back on my truck and the repaired tire is doing great back here on the west side of WA. At no repair cost to me either. I was actually really disappointed in discount cause that's whom I've always used and where I live at they put the majority of Les Schwab to shame but apparently it's the opposite in Idaho. Honestly I think the sales guy was being lazy, assumed I didn't know any better and wanted to just shove 4 new tires down my throat instead of scheduling a hour tire repair. read more

The best DT I've ever been to. I was in a tight spot, I'm on a month long road trip from AZ and desperately needed 2 new tires and didn't have that much money to spend. The crew at Discount Tire got me two new boots at an amazingly reasonable price and got it done in record time considering how busy they were. I've never been happier with a service from anywhere. Thank you and I hope y'all enjoyed the pizza! read more

I needed a new set of tires bad. I came in and immediately Jordan helped me figure out what i wanted. I gave him a price range and he gave me the tire in the range. Excellent customer service. I was there for awhile just as a heads up. They didn't put the valve stem cap on one of the tires. Otherwise excellent service. read more

Discount Tire - Tires Near Me - Hayden, Idaho

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Very prompt. Excellent service. No issues with my purchase! Thanks so much! So easy to get things done quickly and efficiently with this group! read more

I just wanted to say Jeremy is the BEST. Thank you for always having a smile and making my visits quick and seamless. Life is hard and you have made it easier on me! That's so hard to find in customer service these days. Thank you! read more

Nothing but the best customer service at this discount tire! Can't thank all the guys behind the scenes enough for helping me out two different times and going above and beyond. The shop is always busy but they always seem to find a way to help you out in a timely manner. Absolutely recommend this shop for any of your tire needs read more

Great serviceat an excellent price $ 100 less than the other place in town. They were very friendly and got us out faster than they said it would be. Totally impressed! read more

I am a salesman so shopping for the best price is 2nd nature to me. I spent a few hours calling every tire shop in town since I have very expensive tires. Discount tire was almost $200 cheaper than their competitors so I went with them. They installed super fast and had great customer service. Very satisfied customer. read more

Discount Tire - Tires Near Me - Hayden, Idaho

This place was packed with customers on a rainy Friday - and the staff were solidly polite, efficient and helpful. My wait was exactly what I was told to expect for my appointment. I just appreciate the fact that staff treated everyone with courtesy while they were balancing appointments with walk-ins. I got the service I expected and I will be back. read more

We went in to fix a flat tire and swap out the spare, on the way to catch a flight out of Spokane. The shop was very busy. Dmytro was extremely helpful and professional. Discount Tire has taken care of us for decades with flat tire repair and tire purchases. I will not shop elsewhere. I stopped checking around to compare prices a long time ago because I think u should be loyal to those whom take care of you. read more

I've been buying my tires there for years. Always very helpful and polite. But I didn't like that they sold me windshield wipers,which seem to be very cheap ones. The one side has fell off a couple of time. I'm 78 years old and I had a hard time getting it to stay on. So I guess what I'm saying is don't let them sell you windshield wipers.. they should stick with tires. Because I now have to go else where to get wipers that stay on and actually clear the windo w.. just wanted to let you know that Jason at Discount Tire got in touch with me, they replaced the wipers. Restored my faith in them. Thank you Jason read more

Time to say goodbye after 15 years buying exclusively from Discount Tire Hayden. Wifes Acura has thrown approx 50% of Studs on Nokian Hakkapelitta 8 SUV winter tires. Wife is a mom and drives like a grandma. I have the same tires and drive 100% the opposite and have all studs intact. We don't live or really ever drive on gravel roads, car is aligned and seasonal changeovers have been religious. I called to inquire about options like warranty or their customer satisfaction guarantee. After admitting there might be a Nokian rubber defect and being told there is nothing they can do after being on hold 3 times hearing their customer satisfaction guarantee on repeat loop; "If your ever not satisfied with your purchase, bring it back and we'll get you taken care of," I can not believe the level of irony. read more

We had recently relocated back to Idaho and had always used Discount Tire in the past. True to what we have experienced, Discount in Hayden did not disappoint!! We were able to get in relatively quickly to have our snow tires put on and we were not charged!! Even though our tires were purchased elsewhere, we were told there would be no charge! We were shocked. And pleasantly surprised! Then, when we got into the car to leave, we found this note left in the vehicle (see photo included). My husband is a Marine Corps veteran, and this made his week! read more

Discount Tire - Special note thanking my husband for his service (Marine Corps veteran) after our tire swap. *happy tears* - Tires Near Me - Hayden, Idaho

Always great service. Very helpful. I dealt with Chase, awesome customer service. Never had any problems, I have going there for years read more

We've been coming here for years, and they always have the best service and the best prices! They've fixed multiple things for free as well! Everyone we've met in there has been amazing! They even stayed super late into the night putting snow tires on for people! read more

Greatest customer service ever! I definitely recommend Discount tires. You make an appointment with no wait time. Very courteous people. read more

My air pressure indicator light came on and I tried putting air in by myself at a gas station but the light came back on. I stopped by discount tire to get a free pressure check and they filled my tires right away without me having to fill out a bunch of paperwork or stand in line. If you need a quick check I definitely recommend coming here. read more

Made an appointment online last week and came in today to have awesome new BFG KO2's put on my truck in a very reasonable amount of time considering it's winter tire season. This place is crazy busy but the staff are super professional and super nice even when I witnessed multiple horrible consumers complaining about anything and everything marginal they could come up with. - Takes some tough skin to deal with the general public like they do! read more

Danny was so helpful and really took the time to make sure I received the best deal and had the best tire for my vehicle. I will only go to discount tire. read more

Fantastic Customer Service! I had a scheduled appointment, walked in and they took my keys absolutely zero questions asked. I came back, and he handed me my keys with zero questions. He immediately knew me and what my car was. I've never experienced such amazingly quick service and I greatly appreciated everything. Thank you so much! read more

Arrived for what I thought was an appointment that I had apparently not completed on the Discount Tire website. The store was very busy with the technicians obviously hustling to get things done as they always seem to do. Salvador at the desk looked for my appointment and when he could not find it got me in the system anyway, and Samuel the technician had my balance and rotation done in under twenty minutes. This is consistent with prior experiences at this location. A great shop with great people. Trustworthy and customer-focused. read more

Ive never had better service at any other tire dealer in this area. The staff is professional, helpful and very knowledgeable. They have a great selection of both wheels and tires. I will always bring my business here. read more

Always helpful, best prices for quality and service. I always recommend to anyone who needs new tires or rims

I had to wait three hours the first time I was there to get my new tires put on so they promised me a discount half of the installation fee to be taken care of. Little did I know they didn't balance my rear tires there was no weights on them and it was confirmed by a mechanic. So I went back, waited another two hours finally got my tires balanced. I thought for sure they would've given me that discount that he specify the first time. No he didn't give me the discount I had to go back weeks later when I seen the invoice and ask for my discount that I was already promised. Discount tire let me down big-time I will not come back read more

My husband and I were travelling through Coeur d'Alene when suddenly the tire on our car started to make a horrible noise. We were able to pull into the parking lot of a Credit Union to see what the problem was. We could hear the air gushing out of the tire. My husband jacked up the car and removed the tire. There was a set of keys embedded in the tire! The good people at the Credit Union came out bringing bottles of water (thank you to them - it was hot!) to see if they could help. My husband already had the spare tire put on. The credit union people recommended that we go to Discount Tire to have the tire repaired. What exceptional service! They treated us like gold. They repaired and installed the tire. Put the spare tire in place in the trunk and turned the air conditioner on full blast so the car wouldn't be too hot for us to get into. All this was done with a smile and at no charge to us. Thank you to the manager and staff for your outstanding service. Boyd and Brenda Hill read more

Discount Tire - Tires Near Me - Hayden, Idaho

Hayden Store BUYER BEWARE- if you have worked with discount tire like I have before and had excellent service. Your in for a Rude Awakening this place has very poor service and less than exciting attitude at trying to correct issues. I got online discount web site looked up some tires for a commuter car & called in the Order to the Hayden store and was told it would be a couple weeks. I was told they would give me a call. After 7-10 days with Snow in the forecast I called to check on them and found out they are discontinued. I spoke to Roland said he orders all the tires for this store and asked what other options he had he mentioned several other options stating discontinued , studded or all season. I let him know I don't want all season tires & asked when they planned on calling me he had no response. He had smug attitude and lack luster customer service on the phone. I WOULD Recommend the drive to Spokane Discount Tire Northside or Valley I've worked with both or in Coeur d'Alene try Les Schwab Tire's 2818 N Government Way 208-765-8505. read more

Great service, great prices, clean and open waiting area. Installed my white letter tires on the inside when wanted them outside. Waited another 15ish minutes to fix but came through! read more

Excellent! I'm new to the area but have been using America's Tire for years. I recently blew a tire out and needed a new set ASAP! Jeremy helped me over the phone, for them ordered and followed up multiple times on the status of the order. He got me in same day as the tires came in and the work took less than an hour! Highly recommend! read more

We just got out of walmart and heared what sounded like a flat tire. I got out and saw we pick up a screw in the tire. I knew if I pulled it out, we would have a flat. We saw discount tires and it looked open so we stopped. I asked the guy behind the counter if he could help me out. I had no idea they were closing. He looked at me and said let's go take a look. He looked at it and told me that he would have it fixed in a couple of minutes. It took less then 15mins and he personally fixed the tire for us and didnt even charge us. I couldnt thank him enough. He went out of his way for us, even when they were closing. I will never buy tires from and other tire store again. They have mine and my families business for life. Thank you again. read more

This store has the worst customer service. I bought four new tires from here. From day one they have had the worst balance. I had like the death wobble from leaving the shop. went back in The next day to re-balanced. Drove great for couple weeks and had to go back to re-balance already. This is the story of this tires. They sell you a bad Batch of tires and do absolutely nothing. I just have to keep going in every couple weeks to re-balance. It's been horrible. Do not buy tires from here. they do not care about customers read more

Always willing to work around you! And gives you the best deal! Super friendly environment and very fast!

Never disappointed when I choose this location. I had a bit of a weird call with one of the guys when I called and had to call again and was told 5-hour wait to get a nail out of my tire and patch it. I was homeward bound back to Oregon, so I had to go ahead and do it. I made some plans, dropped my car off and had a friend pick me up. Enjoying the brisk fall afternoon and my phone rings 45 mins later. The car is done! I was stoked but I had to ask my friends to track back around and it worked out and I bought them coffee next door for the rides! :) read more

Unfortunately, you guys lost a customer today. After many years and multiple sets of tires for various vehicles, I have taken my business elsewhere. I just moved to the area and had used Discount Tire where I lived previously and was always treated well and taken care. I get my tires rotated regularly, and typically come in right at opening time and get in and out quickly. This morning, I stopped into your Hayden location just after 8am and told the gentleman at the front that I was just there for a tire rotation. He told me that he "strongly recommends that I make an appointment." I asked, really, for a tire rotation?? He responded that it would be three or four hours otherwise, and no way he could guarantee it be quicker than that otherwise. He said that they were understaffed and too busy. I told him that I just moved to the area, have used DT for many years and have always been in and out for a rotation. Again, he said that they were understaffed and nothing else he could do. Told him if that was the kind of service I can expect from this shop, then I'd have to take car, and my business, over to Les Schwab. Again, nothing he could do for me. I went down the street to Les Schwab (where I sit now writing this review), asked about a tire rotation, they said they could get it done within 30-45 minutes. Within 10 minutes, my truck was already on a lift getting worked on. Unfortunate for DT that they are understaffed, but that's really not my problem; I need a tire shop that I can rely on and not have to plan my day around a simple tire rotation process. Even your Yelp profile states "Walk-ins Welcome"...but, not really. read more