Super professional, knowledgeable, and friendly staff. My prior appointment at another business finished hours early, and Tony was able to get me in right away, which I really appreciated. The team was efficient, communicative, and ensured a smooth process from start to finish. It is clear they take pride in their work and in caring for their customers. read more

Last night we had the best experience with Hayden car clinic. At 4:45 in the afternoon our alarm on our car would not turn off. These guys were so terrific, never in a hurry, even at that hour. Thank you so much! We highly recommend this company. read more

Jim and his crew are great. Quick service, quality work, honest business. Extra points for these guys for their great care of my disabled sister's car. Low key, friendly vibe! Recommend !! read more

we tuned on the A/C. nothing but hot air ! took the SUBI to the CAR CLINIC ! oil change and A/C tune up ! now we need jackets in the car. A/C. 100% FREEZER. Thanks. We like working with independent shops and local owned and operated businesses! THANKS JIM. And crew. They even gave me a ride home and picked me up ! DAN read more

I took my 2021 Subaru in for a couple of issues that I was having. First, I had an 8am appt and figured, having an appt would ensure that my vehicle had priority. I was told the diagnostic fee would be $250 which seemed a little steep but I have had good experience with this mechanic with the prior ownership. Well, 6 hours later I finally got my diagnosis, and was told that it would need another appt to fix the issues. The cost to fix the issues was going to be about $2200, but their mechanic had never fixed this problem before and it was a typical issue for Subies. He did refund $75 of the diagnosis fee because of the slow service with an apology. So I took my car to the dealership because I wanted the experienced technician working on my car. Subaru charged me $168 for the same diagnosis and the same cost to fix my car. I am sorry, but if the dealer can do the same job for the same price..... I will go to a dealer every time. I am very disappointed that this mechanic wanted to charge me the same price as the dealer after overcharging for the slow diagnosis. BTW.... the dealer diagnosed the problem and had it fixed faster than the diagnosis through this shop. I want to support small shops, but I will not overpay to do so. Unfortunately, I will be looking for a new shop. I don't want to keep going to the dealership and this place did not give me any confidence. read more

We were traveling from Seattle to Indiana when the AC went out in our car. It was hot and we were traveling with 2 dogs. We found Car Clinic on Google maps and sent a message through their website. They called us within minutes and got our car in at 0730 the following morning. They processed our warranty information and called us at 1300 to tell us it was done. We were able to get back on the road with only half of a day lost. Kayla was great with communication. They even provided transportation from their business back to our hotel. Totally recommend!!! read more

I would like to start off by saying that for many many years we loved Car Clinic when John Hoffman owned it!!! He treated every customer as family and you knew you were getting great service and honest deal. All of the reviews prior to 2022 are correct! Fast Forward 2022- He sold his business to Jim. I was hesitant when I walked in and saw the new remodel and all new employees. I went ahead and a got a quote. It was more then it should have been but they insured me that was the issue.... it was not .. After a few visits ( I knew I should not have gone back) and them telling me the car was great and it just needed a couple things, I knew it was a lie!! (John would have said dump it!) 3 weeks later the engine blew. I grew up working on cars. My husband, son and my dad still work on our vehicles. They spoke to me like most speak to a female in the automotive industry! They are sweet talkers to make you think they have your best interest in mind.. Its simple- Be honest, Be straight forward, Don't sugar coat it and don't tell me the car is great because it looks pretty! I will never go back!! (John- Previous owner- always treated everyone with respect. He was amazing!!) read more

Love their pro America decor, and ability to keep my vehicles on the road. Their shuttle service is super helpful as well

Can't say enough about the excellent service and quality of work at Car Clinic. Trustworthy, experienced and friendly. Shop is super clean. Always leave knowing they have done right by me. Thanks to Jim for going above and beyond. You guys are the best! read more

Car Clinic has been a godsend. I'm very happy to have found a reliable and trustworthy mechanic. I have an older Dodge truck that the previous owner had neglected. They worked their magic and it went from getting 11mpg all the way up to 15mpg. Not to shabby. I really appreciate how quickly they can get me on their schedule, and I'm even more appreciative of the way they get my job completed quickly and on time. Not to mention their prices are fantastic. Do yourself a favor... Next time you need a mechanic, give them a try. I'm sure they will become your mechanic too. read more

Yelp and customers. I created a yelp review in Feb 2022 as the CAR CLINIC charged me twice for a wheel bearing on a Tundra as the work had to be redone and they charged me twice for the work as they have no idea how to correctly do this type of work. Also, they took two tries to do a brake job which is the most basic work. DO NOT trust YELP reviews as they ONLY keep the good reviews as they removed the review I submitted last year. DO NOT GO TO THIS COMPANY AS YOU HAVE BEEN WARNED AS YELP REMOVED THE BAD REVIEW OF CAR CLINIC. read more

Very nice returning your call, knowledgeable ,I will recommend , car clinic in Hayden, Idaho

Charles was amazing this service amazing was hands down the best and the quaintly was perfect. However the price was right.

Stopped in here today to have my car looked at since I'll be traveling soon through a couple of states to see my step daughter's graduation. I was told that this was a great little shop that dealt fairly and honestly with folks and that they would be the best people to have a look at my vehicle and not jerk me around. When I called to make an appointment they were very cordial and made every effort to listen to me ramble on about what I needed before telling me that it wasn't a problem, when would I be available and that they'd see me soon, lol Day of my appointment arrived and after having my no good office assistant Siri give me directions to this business I finally found it and checked in. The owner John was there and he greeted me and talked with me about what we were gonna do with the car. The small waiting office is 3 chairs in a room with free coffee available and no tv. There are a few magazines to occupy your time if you're there to wait. John was very nice and took the time to talk to me while and get to know me while I waited. As the mechanic came in to discuss my car I was privy to the conversation and able to ask questions and go into the garage to look at my car and see what they were talking about. Not once did I ever feel like they were trying to jerk me around or hide anything from me. I am a woman who asks ALOT of questions. It can be frustrating on the receiving end sometimes (so I've been told, lol) but never once was any frustration shown to me. If anything they were both more then happy to show me everything that I asked about and explain everything to me. I ended up with just having to get my oil changed and an air filter replaced. I did find out that I had a small oil leak as well but was told it wasn't a big problem but to keep an eye out on it. I was glad that I wasn't pushed to get anything immediately done that didn't need to be done. I am VERY satisfied with the level of courtesy, professionalism, care and experience that John and his team showed me. I will definitely be coming back to see him for all my car needs!!! Thank you guys!! read more

See all

American run! Great patriot running a very clean and organized shop! Thank you! We will service all of our cars here from now on! read more

Car Clinic - Awesome!!! - Auto Repair Near Me - Hayden, Idaho

See all

John Hoffman is wonderful! As is his team at The Car Clinic, Hayden,ID. They resurrected my truck with 466k miles on it, got me in a very busy shop and out , parts fixed , great price John and his team are awesome! I thought it was over, cooked the engine, it overheated twice, the SuperOne (where I was buying coolant) gave the highest enthusiastic recommendation for Mr.John Hoffman at the Car Clinic, now I know why! He answers the phone , recommends a specific tow guy, got me in, gave me the honest diagnosis, then works a miracle! John Hoffman is amazing, a businessman with heart of gold, kindness and integrity off the charts, he is who makes our country great!! May he run for president (after next term:)! My appreciation to the owner &CEO John Hoffman and your Top level Team at Car Clinic, how you've blessed me with superior customer care, I am so grateful, how you bless us all! read more

Had work done a few times and was great. People were very helpful for my wife. Then she had her brakes done on the front...new rotors and pads. Right before a trip. My fault for not checking....rotors were severely warped. Drove whole way to California with faulty rotors. Called car clinic and they said any napa authorized repair shop would honor car clinics work. Call around and NOONE honors or uses napa apparently. 2 shops said the parts were cheap and they don't use them at all...too many problems. Called our old mechanic up who we used before the move and he says you have to use premium parts (AC Delco) because it's GMC vehicle. So we get the work done after car clinic says they will reimburse us for the parts and labor they did after we return home. In the end we pay our old mechanic in California LESS money for BETTER quality parts to do the same job. Labor rates and taxes are WAY higher in California than Idaho. Only reason car clinic is not getting 1 star is they refunded us our money which I might add the lady there was not too happy reimbursing my wife when she dropped the shitty parts off. Sad. We really liked the place but now we're looking for a new mechanic..... read more

These guys are grrrrreat!!! Fast, very fair and excellent!!! Even dropped off our car upon completion, all of the way to Rathdrum!!! Highly recommend them. read more

Great place to do business. Honest people all the way around. I highly recommend you give them a try. You'll be glad you did... read more

BEWARE NEW OWNER!! Towed a Subaru impreza in for brake work after a hard stop and brakes going to the floor. They gave me an upsale of $1700 to fix it even tho I had fully replaced one set last December. 3 more tows later AND more than 3 weeks without the car they still can't fix the issue. Seeking legal advice. They won't return phone calls. Don't go here anymore. read more

Wow! John's shop was recommended to us and we're glad we took the recommendation! They're friendly, knowledgeable, accommodating and the service was professional and excellent. We'll be bringing all of our vehicles here for service and repairs. Thanks guys! read more

It's not often that I take the time to write a review but in this case I had to. My family and I recently moved to CDA and taking new jobs and starting a new house the last thing we needed was drama when our 2012 Ford Edge stopped running. We were told one thing by another person and they were unable to fix it and we heard about car clinic so we tried them. They actually figured out what was wrong (which was different then was first told) and then when there was a secondary issue with the battery they replaced it without charging us and took care of doing the warranty replacement with O-Reileys. We had to go back in a few times with some quirks and they answer our questions and don't try to charge us. They even called my wife a few days later to check in to make sure it was still running well. One of the most stressful things when moving to a new area is finding a trust worthy place to get your cars worked on and this place I can recommend without any reservations. read more

While traveling from Sandpoint, Idaho to Loomis CA with a heavy load of grain from Woods Hay and Grain we experienced some problems with the trailer. We were referred to Car Clinic, recognizing us as "damsels in distress" they dropped everything to examine, evaluate and suggest a repair to the trailer hitch and also helped us find the blown fuse that affected the trailer brakes. After calling in a mobile welder and a trip to Les Schwab for tire evaluation we slowly and carefully made the trip back to California. John Hoffman is an amazing guy, sincerely caring about our safety. He refused to accept compensation and told me to pay the welder directly and give his guys a tip. I want to come back just to have him work on my autos and truck. If everyone is like this in Hayden Idaho then I found Shangri-La! read more

My husband went to a well known car dealership in CDA where he purchased a Jeep with a purchased a extended warranty. Recently the Jeep was not running well ( we could not drive it) so we took it back to the dealership where it was purchased. They told us the rodents had eaten through the wires and was going to cost us over 2000 dollars to repair because "Rodents are not covered under the warranty." Plus wait time for parts are 14-20 . Both my husband and I thought this was odd so we called up Car clinic ( David) and he said bring it in for a second look. Not only did they not find any evidence of rodents or wires being chewed but it was a straightforward repair that was covered under the warranty. Thank you for being honest, efficient and reliable. I can not say enough good things about you and your company. The Stearns Family will be taking all three of our vehicles to you in the future! read more

John is amazing!! He's the owner and one of nicest, most honest people I have ever met! I highly recommend him for all if your automotive repairs! read more

INCREDIBLY happy with my experience with Car Clinic. I am a car guy and normally do maintenance/repairs myself. However, there are some things that require special tools or are such a pain that I have to pay someone else. This is now my go-to shop. Hosnest. Fast. Affordable. Just really great people doing really great work. read more

As a woman with no mechanical knowledge, most mechanics see dollar signs when you walk through the door. So when I find a mechanic that I can trust I want to share it! The owner of the car clinic is very honest, and timely. He tells me what needs to be done without trying to pressure an up-sell. Every person I've spoke to locally has nothing but rave reviews for the Car Clinic as well. Hopefully I won't need a mechanic very often, but when I do, I know who I'm calling :) read more

amazing. amazing. amazing. on the last stretch of our 28 hour drive, my car gave out. had no idea where to take it near couer d'alene. our tow truck driver told us to try the car clinic, so we did. i'm so beyond pleased w the customer service. john had ten cars ahead of mine, but he squeezed us in right away in the morning so we could finish our drive. we showed up & john was cleaning my windshield just to top it all off. he went above & beyond w no hesitation. so thankful for john & the car clinic. this is my first review on any business ever, but they deserve all of the stars. read more

John is an honest guy, I was referred to him from a local store and went to have my truck worked on for several needed items. He was up front, honest and his team was more than friendly. He gave me options and recommendations, no smoke and mirrors. I will refer him to friends. read more

My experience here had the potential for me leaving a completely different rating, but the owner John is an upstanding guy and a man true to his word. He is really truly what a mechanic should be. I brought my car here on a recommendation for an alignment after doing a lot of front end work to my car. Made the appt and was able to leave car after hours. While driving to drop off the car, there was a new noise coming from exhaust, so I called the next morning to ask if they could just look at it and see if they could tell what it was, but to not do any add'l repairs until I knew the cost. I'm not made of money, hence why I did the other work myself. After some obvious miscommunication about doing the work, I was left a voicemail telling me the car was ready and my bill was 3 times originally quoted. I called a but frustrated, as I was clear I just wanted the to see if they could diagnose the noise, but they actually fixed it. John was very nice and told me that he wasn't going to charge me for any of the work because of the miscommunication. I told him that's not the way I do business and I would be more than happy to pay for the agreed upon work, but I couldn't afford to give him 3 times the amount. I told him I would send him some money in future and he said to just make some referrals. Highly recommend this guy not just for his work, but for his ethics!!! Thanks John read more

Excellent shop! Solved a problem on my son's Honda with a simple fix when two Honda dealer's shops in Spokane could not figure out issue causing car to quit. They are fast, efficient, and trustworthy. I used to do a lot of repairs myself so I know a lot about mechanics but don't have time or room to keep up on repairs/maintenance myself. We try to keep cars/trucks meticulously as we live outside of town on challenging roads and need reliable transportation in all conditions. We have had numerous repairs done on our three vehicles over the last 4 years and truly trust John, Bill, and the rest of mechanics at Car Clinic to keep our vehicles in top shape! read more

John has been the only mechanic to work on our vehicles for several years now. Always honest and never pushy, he earns your repeat business the old-fashioned way. read more