Chance was super helpful, he accommodated my schedule very well and made an appointment for the…read moresame day. Service was done on time and in best pro manner. Car drives straight just as promised! Thanks Chance and Crew! Will deff come back here and recommend to friends and Yelpers :)

After paying Costco Tires $56 to install and program a new set of TPMS sensors in my 2009 Kia…read moreBorregeo, the TPMS warning light was still on. They told me I needed to drive the car for 15 minutes or more at 30mph or more in order to "reset" the TPMS error lights. So, I drove it on the freeway to Coeur d' Alene and back (40 miles each way) and the TPMS warning lights didn't reset. So, after a little research, I downloaded and printed the TPMS reset procedure from Kia, and took it back to Costco Tire. The procedure I downloaded said to scan the TPMS sensors and then connect the scanner to the OBDII port to upload the sensor ID's to the car's computer. The Costco "technician" brought out a scan tool and scanned all 4 of the new TPMS sensors. I looked at tool they were using, which didn't have an OBDII cable to connect it to the car's computer. I asked the "technician" how he was going to upload the new TPMS sensors RFID's to the car's computer and he gave me a blank "deer in the headlights" look. I explained that scanning the RFID's of the new sensors was only the first step in the process, and that in order for the car's computer to recognize the scanned RFID's for the new sensors, he had to somehow upload the scanned RFID's of the new sensors to the car's computer. I asked him how he was going to accomplish that if his scanner couldn't be connected to the car's computer. Again, I got a blank look and he said "I don't know... our scanner works with the brand of TPMS sensors we sell, and we program the sensors before we install them in the tires." FWIW, that answer makes NO sense. The scanner has to connect with the computer in the car SOMEHOW to upload the RFID's of the sensors, or the car's computer ISN'T going to recognize the signals it receives from the new sensors. I tried to explain this concept to the Costco Tire "technician" a couple of different ways, but he just wasn't "getting it". So, at that point I gave up on trying to educate the Costco Tire "technicians" on how TPMS system technology works. I decided it was a waste of time and I left Costco. On my way home I decided to stop by the Tire O Rama on Sprague. When I walked in, I asked Josh, the guy at the counter "Do you have a TPMS scanner that can connect to the OBDII port of my car to upload the scanned RFID's of a new set of TPMS sensors?" His reply was "we sure do". I explained the issue I had with Costco Tire and he said "hang on, let me grab my scanner". After he retrieved the TPMS scan tool, Josh and I walked out to my Borrego, and he scanned all 4 TPMS sensors in under 2 minutes, and then he connected the scan tool to the OBDII port of my car. He pushed a couple of buttons on the scan tool, and within about 3 - 4 minutes he had uploaded the RFID's of the new TPMS sensors to the car's computer and also cleared the TPMS error codes to make the TPMS warning lights go out. I was VERY impressed. Josh obviously understood how a TPMS system works and what it takes to fix TPMS error codes. When I asked Josh "what do I owe you?" he said, "nothing, don't worry about it". What an INCREDIBLE customer service experience! Josh was very professional, knowledgeable, and helpful. Give that young man a raise! I can guarantee you that I will NEVER go back to Costco Tire. From now on Tire O Rama will be my "go to" for tires or tire-related work or repairs!

Nice surprise, I needed a break light changed, normally I would do something like this myself but I…read morewas a few miles from home and thought I would just have it done quickly. I pulled into Silverlake Auto in "couer d'alene ID. i was greeted with smiles. I said I needed a break light fixed rq while I waited. the guy behind the counter grabbed his jacket and followed me outside. He took my lenze out in bout 1min popped the Burt bulb out and bingo had me fix and ready to go in under 5min. I started to pay and he said no way that it was ok shook my hand and was happy to help. This was a shocker for, I've never been treated so wonderfully by an auto repair that I can remember. Well, this is a no-brainer, they won all my service needs in the future. Very Happy

I recently purchased a 2003 Subaru Outback and noticed the air conditioner not working best. I…read morediscovered Silverlake Automotive had best price by at least $75 less than two other dealer service centers. Upon reading previous yelp reviews here I was cautious to make sure I understood all that they would deliver along with up charges for additional problems that might be discovered. I am very pleased with the results. My air conditioner works better than expected at the price and time allotment quoted!! And bonus - the gentleman at the service counter was very knowledgeable, patient, kind and respectful!

Friendly staff, fast service fair price. Took my GMC HD3500 in for rear brakes. Finished in a…read moretimely manner

my chevy truck lacked power to the extent it needed to be towed. Lake City Auto called it was…read moreready, $700...I went by and on Friday, paid, picked it up on a Saturday when they were closed. Immediately knew there was no change. The mechanic that drove it from the auto bay to parking lot should not be a mechanic. Impossible not to realize the performance issue, absolutely no change. Having been dropped off, i attempted to get it home. would not exceed 30 MPH on hwy, failed to make it up my driveway, sputtering and missing compression strokes all the way......Lake City Auto handed me an extremely unsafe vehicle.... I called, set up another appointment, assuming they would be anxious to redeem their very poor service ...they wouldn't even tow it back? I had it towed back, another $800. Lake City Auto did a meaningless $700 repair, I had two tows and another $800, they could care less. my advice, two blocks down the road is Silver Lake Auto....go there! Dan...auto mechanic, pilot and firefighter

Not only did they not properly do the oil change as I immediately saw an oil maintenance required…read morenotification AFTER I got the car back from them, because they are clearly too incompetent to know how to reset the reminder in my car, but they also managed to damaged my wheel lock key. See the photo. Also, after my service was done, they told me after their driver gets back they still wouldn't be able to come pick me up (I live 2 minutes away) because they had to go get someone else. They were unwilling to take a 2 minute detour for a customer whose service was completed because their other customer mattered more I guess. And so I just walked there to pick up my car and I noticed that when the driver did get back, he didn't go anywhere for over 20 minutes, so I guess they just didn't want a brown guy sitting in their car. I went to them to give them an opportunity to take accountability and apologize for damaging my property, but they were incredibly rude and disrespectful to me even though I was willing to move on had they taken accountability and apologized for the property damage they caused. However, they lack the integrity and honesty to do just that and so I feel it is important to let everyone in my community know just what kind of disrespectful and dishonest people these guys are. Oh and their prices are just scams, there's much better service for more affordable prices in the valley, but that's irrelevant to my dissatisfaction.

I dropped my Toyota 4 runner off to check on an inoperable turn Signal. shop charged a $92…read moreinspection fee, says I needed a new lamp assembly $638 and $185 labor to r/r. I declined paid the inspection fee and for other work performed and left. I pulled my rear light assembly and discover just a $10 electrical socket was the problem and had been broken where a bulb was replaced. the only access was through a 3X5 hole and the only thing visible was the broken part not sitting in the socket correctly. to remove, replace took 10 minutes. I will never refer this shop to anyone. I paid for an inspection that was Never done. it was easier for this shop to tell me I needed to spend a $1000 on something I didn't need so they could profit from it. I hope that by sharing my story this will help others from having a negative experience with Christian Brothers of Liberty Lake Wa. I called management and asked for a full labor refund and was told I was holding them hostage. The only party in this dispute who did not perform was Christian Brothers and they played the victim

I stopped in to see if this establishment had a special tool to remove a stripped oil plug on my…read moreSUV and they did. Not only that but they could do the oil change right away. Wayne took all my info and said they should have it done in about 30 min. I returned and the car was just about ready. Patrick pulled it up to the office door...I paid the bill which was $5 less than a quote from a local shop which included the labor to remove the stripped bolt that the other place couldn't do. Upon getting in my car there was a cold bottle of water. Great service...I will be returning with my other car. Always support local businesses. Thank you!

The owner here is an absolute rude person. I had a Groupon for an pil change, ai get there to pick…read moreit up and I owe a balance. He says my Groupon only covers a certain amount, whwn I ask.where he gets incredibly rude with me. He tells me its in the fine print so I show him the fine print and then he says oh in the actual voucher...Im teying to show him there is no mention of this..not in the ad, not in the details, and not in the voucher. He was such a jerk about it, he has his own print out of his Groupon that says what it doesnt actually say in groupon

Was good service and people were good and they did a good job helping me with my car thank you amcoread more

Brian & staff have always treated me with respect. Even…read moreafter I forgot not one but two appointments. Their service and workmanship has been thorough & fees fair. Business is a pleasure all the way!

I came in for an oil change as I am by no means a mechanic and I hate doing car repairs, let alone…read morechange my own oil, even though I do know how to do it. They did change the oil and the fella even installed my headlight that I had bought because I had one burned out at no additional cost.

If I could leave a 0 I would. My fiancé used to go here but had to do it last time and noticed the…read moreoil filter was several years old. Today he asked to see the oil filter before they put the new one on just to make sure ( every other place will show you without even requesting) the employee said she was going to get her boss and we thought all was fine. The owner then came out screaming at my fiancé saying "fuck you, you piece of shit!" Along with many other words and phrases equally as crude. This was completely unprofessional and they have now lost my family's and friends business as this was a complete red flag. I hope this reaches people as not only is the company not looking out for your vehicle they are clearly not valuing when there are loyal customers not have and concern for their reputation.

AMAZING!! If I could give 10 stars I would! Todd from Appleway Automotive is awesome and honest!!…read more First of all, we were visiting from California and our AC broke the day we got here. We were going to be here a month and it was hot so we needed it repaired. A perfect scenario for a mechanic to rip us off and believe me, they tried. We took our car to Silverlake Automotive on Sherman to start. We just asked them to check the AC. They of course came back with "looking over" the whole car and giving us their recommended fixes, including our AC. It was $7800 worth of "repairs" and $3200 of that was for the AC clutch, flush, etc. but they made the mistake by telling us that they looked at our carfax to see what repairs and services we had done to determine their recommendations. Mind you our truck is a 2015 that we bought brand new and it only has 48k miles so not sure how they came up with some of their recommendations. One of the recommendations we literally got done before we left on our road trip to Idaho so I knew it was BS. They also told me they needed to do the flush and extra stuff for them to "guarantee" their work so basically you are paying extra for their guarantee. I felt ripped off. We had to pay them $200 for the analysis though, but I knew we only needed the AC clutch and compressor repaired and also researched that they can tell if your lines are contaminated to where they would know if they needed to flush the lines. With that being said I submitted that analysis and quote here on yelp and it was sent to a few mechanics in the area. They all came back with less quotes but still expensive. Like $2k-$2200 and I had researched it really should not cost more than $1800 on the high end. I called Appleway Automotive based on other reviews and they said he was honest to a fault so I called them and talked to Todd. I told him I needed the AC clutch and compressor done and asked if he could give me a quote over the phone. He had no problem doing that and ge also confirmed he would be able to tell if the lines would need to be flushed. He quoted me $1200. He was no BS. He made an appt for me a day and half later and said he needed my car for a day and got it done same day and didn't even call me to tell me I needed to flush the lines. When we dropped it off, he didn't try to do the small talk "I'm going to rip you off" nice talk they all do. I cannot say enough about his service and would highly recommend. I even sent my in-laws to him the next week as they were visiting and had some repairs that needed to be done but had the same issues we had with mechanics trying to require more than really needed to be done! Todd mentioned that he can't compete with all of these other companies advertising and reviews mean the world to him so this is me helping him out for helping us save $2k. Thank you Todd!!

Great choice for auto repair! I needed my brakes done and they fit me in quickly. Todd was…read moreextremely helpful, informative, honest and provided great customer service. They did exactly what they said they would do and saved me money in the process. I highly recommend this business and will definitely use them in the future.