We had a terrible and regrettable experience at this place. As a mom who did not know much about braces and teeth, I allowed myself to be fooled by a team who failed completely at treating my daughter's teeth. After almost 2 years of treatment, my daughter's baby teeth fell out. They removed my daughter's braces, and almost immediately her teeth reverted to their previous position. Instead of giving us a solution, Dr. Diehls practically abandoned our case, and the other doctor stated that only surgery would truly make a difference. For nearly a year, they took our money and time, and never did anything for my daughter. We finally sought a second opinion from another orthodonist, who re-applied the braces right away. My daughter's teeth are now almost perfectly aligned, and there was no need for any special treatment or surgery. Shame on this office and team! read more

The best orthodontist , genuinely caring office. Walking in and everyone knowing your name, makes my daughter feel special.

The people who work here are absolutely awesome. My Children started off so worried about getting braces. But, the first time here that fear all went away. They did excellent work putting on the braces and they were so kind. I even got calls to make sure the kids were ok after their braces were put on. They're very professional! read more

I have had some bad experiences with dentist and kind of was losing hope until these past few years. I worked at a dental office with the most incredible Dentist, Dr yoshida. I trust her opinion with everything and she has made me start to believe that their are good people out there. She suggested Dr Diehl and his team for my needs and boyyyy was it an experience to cherish for a lifetime! Great doctors know great doctors! A bit of a back story... I had a bit of a unique situation. I had a bone tumor that separated my teeth. Had a horrible experience when it was removed so this area is a touchy subject for me. I strapped in and was ready for the wild ride. I was wrong. It wasn't wild or eventful by any means. I was so well taken care of by Dr Diehl and his team that I felt like I was going to a place that felt like home. I wouldn't have been able to go about this if it wasn't for Diehl orthodontics. I was handled with such ease and comfort by every single person there. Surrounded by laughter and smiles each time I came. Asking personal questions about me because they remembered. Leaving today with my braces off I got teary eyed. (Yes that sounds wayyyy to emotional) but with everything I have been through I can finally see the light at the end of the tunnel. Thank you Diehl orthodontics! Thank you for being real human beings and providing a connection and not just a patient! Sad that I we are nearing the end of our journey but I hope that anyone reading this know that you are in the right hands! read more

Diehl Orthodontics - Dr Healy (I hope I spelled her name right) and Dr Diehl - Orthodontists Near Me - Redlands, California

After several months of searching and several recommendations we decided to trust Dr Diehl and his team to start treatment on my daughter. Our first visit we shared our concerns, they listened and did everything to assure me she was in good hands. I love the interaction we had. I can see the confidence in this office . Each person greets you with a smile and is happy to help. Even though this is our second visit I can already see the progress. I am confident that Dr Diehl , Dr Healey and their team will give my daughter the confidence she is missing which is her smile. I look forward in seeing the end results ! Good work team! #diehlortho #buzzybooth read more

You need braces? This is the place for you, Dr Diehl and his team have it down, they are very friendly always smiling, super clean and organized, I highly recommend 10/10 read more

Diehl Orthodontics - Orthodontists Near Me - Redlands, California

Office was very pleased and inviting. Staff was friendly and informative. Dr. Diehl was helpful and insightful.

Update: 1/10/24: I made an appointment because the glue on the built in retainer came off of 2 spots on my bottom teeth. I was able to talk with Dr. Diehl about my concerns. He discussed what the options were and really took the time to explain everything thoroughly. His bedside manner is impeccable and how i remember it from over a decade ago. He really does care about making sure that the patient is satisfied with the care and I truly appreciate his patience and understanding. Would highly recommend!!! read more

Dr. Diehl and his staff truly make you feel like you're at home. They are professional, but so warm and welcoming. They have time management down to a science, yet you never feel like your concerns haven't been heard or you haven't spent enough time with the doctor or staff. It is a wonderful sign when your kiddo is EXCITED about going to the orthodontist! #diehlortho #buzzybooth read more

For the past six years my family and I have been patients at Diehl orthodontics, their customer service is A+. Everyone is very friendly and accommodating. I will continue to refer my friends and family in need of orthodontic care. read more

Diehl Orthodontics - Thanks Dr. Deihl! - Orthodontists Near Me - Redlands, California

Another very pleasant experience for us today! My daughter got her braces put on and Dr. Diehl explained the process very thoroughly, using some high tech photos and imaging that were taken next door prior to this appointment. Roxy, another assistant was awesome at explaining everything to my anxious daughter. My daughter asked many questions and Roxy showed and explained everything to her. She was very patient and kind as well! Thank you again Dr. Diehl and staff! read more

We love Dr. Diehl and the whole team. I've never had a provider take so much time with us and patiently answer all our questions. My daughter looks forward to every appointment! #diehlortho #buzzybooth read more

My son recently was evaluated for and now fit with braces (age 11). I am happy to say that he is having a completely different experience than I did as a child. This office is efficient,clean, personable and very kid friendly. When you interact with each employee there is a general sense that they all like their job. The upbeat work atmosphere is not surprising given that Dr Diehl is one of the most kind and committed dentists you could ask for. Education for new patients and families is top notch. Each question or concern was anticipated and take home laminated pamphlets provided in a " introduction" sling backpack; which was also filled with other supplies. In addition they have a take what you need drawer filled with items to ensure ongoing braces cleanliness and health. Of course my son was fixated on the animated movie, and subsequently was totally distracted and calm for the initial brace fitting. When he first glanced around nervously I could tell the ability to see other kids relaxed in a non threatening open lay out set him at ease in a way that was physically visible to me. I do believe that every facet of care is considered and provided for beautifully. People are treated in a human way by first name and never made to feel like another case or mouth full of teeth to fix. 10 out of 10 for me! read more

Yep...Reviews are real. This is an excellent Orthodontic office. Highly recommended. They know what they are doing and they get it done.

Highly recommend going to Dr Diehl! I made an appointment and was scheduled same day to get impressions for a new retainer. The second I walked in I was greeted by his lovely office staff and checked in quickly. I was called back to the main patient area and even though it's designed with kids in mind, I felt so comforted by the atmosphere and clean environment. When the doc came over he was attentive and I felt like he really invests time to make the patients feel at ease while getting their dental work done. He also had full a full face covering and scrubs to meet and exceed the new covid 19 standards. You should not second guess going there for all your dental needs! read more

There are so many amazing things about this office and orthodontist I can't list them all. For the past year and half I have looked forward to going to the orthodontist. Dr. Diehl and his staff are so sweet and always seem to go out of their way to accommodate you. I had a challenging case; I had to have lower jaw surgery along with braces to place my jaw in correct position. The goal was to be able to chew properly, decrease over worked muscles, and prevent further wear on my teeth. Dr Diehl partnered with Dr Stringer my surgeon throughout the full process. Both of them gave me the best gift I could have ever asked for, i have no more pain in my face and jaw, and a pretty smile. I high recommend this office for your journey to better health and an amazing smile. read more

It's always a kind visit when we visit Dr. Diehl. We never feel rushed and our questions always get answered. #diehlortho #buzzybooth

Both of my twins like coming to Dr D's jungle hideaway to get their rubber bands changed to a different color scheme (aka getting their braces adjusted). Dr Diehl and his staff are always cheerful and have good rapport with children. #diehlortho #buzzybooth read more

Thank you Dr. Diehl and team for taking care of my little man. We are so pleased with the results and can't wait for phase II. Even little brother can't wait to get his braces on. You and your staff are so welcoming and incredibly friendly. You guys made having braces a fun experience. read more

Very very good nice people this is cool it smells good in there. Lighting mcqueen car awesome yes.

Dr Deihl is an amazing, talented orthodontist. He is personable, kind and compassionate. A bit pricey, but very worth it. In the year my son has been seen by him, I only had one little problem...I was bothered that I saw in the notes for dr Deihl "was 7 minutes late" and on that particular day I waited over a half hour. But..while they may lack in understanding, they make up for 3-fold on finance. Interest free payments with your choice if down payment. Since they don't have a website I can sign on to and make a payment, I forgot a few times. They didn't call to bug me! Not once! I really like this office. Worth at least getting a consult! read more

I have been super happy with Diehl Orthodontics. Dr. Diehl is the best and his staff is highly trained and always pleasant. The office is very clean and you are seen very close to your appointment time. My son is special needs, which requires an understanding person to work with him. Everyone has been great and my son feels super comfortable. I have four kids and they will all be going here. read more

Absolutely professional, beautiful staff! Our daughters experience here was 110% hospitable and pleasant. We love Dr. Diehl! Thank you Dr. for our daughters beautiful smile read more

DR. DIEHL IS A GREAT DENTIST. He is kind and thorough with all procedures. Caroline (part of the business / payment) team is excellent as well. This rating has been dropped by 2 stars due to an unfriendly, condescending old woman who works at the front desk. She has NO customer service skills. She is rude on the phone and even worse in person. For some reason she does not like people to speak to Caroline... read more

Both of my kids got their braces from Dr. Diehl. He and his staff are so awesome. My daughter recently got her braces taken off and she was so afraid and crying. They were so patient and did everything in their power to make her feel comfortable. I will definitely recommend to family and friends. read more

After visiting many different orthodontic offices (wanting different opinions on the treatment plan) I was blown away by the hospitality and warm welcome I received here at Diehl Orthodontics. There are many different wonderful orthodontists in the area but this one stood out to me and after speaking with Dr. Diehl solidified my business. I am looking forward to starting my treatment and finally getting my smile back. Thank you to the staff for also making me feel so welcome! read more

Dr. Diehl and his staff are amazing!! Great atmosphere and friendly helpful staff. Dr. Diehl makes you feel so welcome and always puts a smile on my daughter face. He has transformed her teeth beautifully. I highly recommend Diehl Orthodontics to anyone. read more

As an adult, I had braces put on and was referred by a friend. I very much like Dr. Diehl's office visits and professional demeanor. Very friendly and enthusiastic about his professon. Anyone who is thinking of braces, I would suggest him in the Redlands, Highland area. read more

I was kept in braces over 6 mo longer than told and still ended up inheriting painful clicking in my right jaw and a permanent lisp. Diehl is not a deal..every tooth he "shaved" is extremely sensitive to hot or cold. He also killed a tooth that never even had a filling. I did every single thing I was told to do and still ended up with unresolved permanent pain. He may be fine for kids, but don't go to him for adult braces! He was my single biggest mistake made regarding my dentition. read more

Excellent service!. He is caring, patient and has a unique skill at making the experience relaxing. He will always explain his treatment plan specific to your needs and goals. Both of my children had both phases 1&2. They're smiles and results were worth it!!!! Thank You, Dr. Diehl. I have referred a friend whose daughter is now a patient. He appreciates his clients and you can feel it. read more

Diehl Orthodontics is terrific!!! You don't have to be famous to get the VIP treatment! Dr. Diehl and his attentive staff treat everyone like a celebrity! On two separate occasions, I needed an adjustment, and I only had a small window of time to slip in to have it done. And on both occasions, Dr. Diehl and his staff bent over backwards to work me into their already busy schedule and make it happen for me in a timely manner so that I could get back to my office for my next appointment there. With Dr. Diehl, you never feel rushed; he takes the time you need to answer all your questions. My experience with Dr. Diehl and his staff has been A#1!!! read more

Wonderful office and team! Dr. Diehl goes above and beyond, not only for his patients but also the community. What a fun office!

The people that worked in the office are so kind, and the office is always so clean. It is such a great environment to get your teeth worked on. They are very considerate of you, and they always take the best of care of their patients. I would recommend them to anyone who needs dental work. read more

My daughter, Kailee A., has been a patient of Dr. Diehl for 7 years. Dr. Diehl and his staff are very professional and knowledgeable. Excellent orthodontic work on my daughter's teeth! read more

My husband was referred by his dentist and had a great experience. A few months later we decided to bring my daughter in for a consult. I was sold after meeting with the lady who we initially met with she was very professional and had obviously been doing this a while. She answered our questions and made my daughter feel comfortable. The doctor is very nice and explained everything in detail and seemed genuinely interested in making this the best experience for everyone. He explained the treatment plan and has been amazing at every step. They are also very respectful of their patients time. I would and have recommend this office to everyone and will be taking my son when it's time for his braces. read more

I came to Dr. Diehl while I was searching for a place to have my braces done that also felt like family. I found that place at Diehl orthodontics. From the wonderful ladies that receive you at the front desk where you check in and throughout the operation, the customer service and warm vibes is without match in my 39 year experience (I'm 39 years old). Normally, I avoid Redlands (due to the privileged ethnocentrist ignorant vibe that blankets the city) but this place I felt welcome and embraced. Thank you for putting my teeth in order (pun intended) and treating me like a good human being. Now, my Wife is in your care and I'm sure she'll be delighted as I was with the marvelous culture and warm, welcoming environment that Dr. Diehl fosters read more

Dr. Diehl clearly LOVES what he does and is AMAZING at it! You will never find another orthodontist who has both amazing skill and clear passion for his job. His staff is both warm and skilled, and you feel like family from the moment you walk into the office and even after treatment is completed. Dr. Diehl is thorough in his explanations of treatment and sets realistic expectations as to treatment duration. I have used him for my children, and if I ever get braces, I too will go to him! I couldn't more highly recommend anyone else for their orthodontia needs. read more

I really have to write this review so I don't have to stay angry. After years of seeing Dr.Diehl for the treatment of our daughter's teeth and apparently, a "misaligned jaw," Dr. Diehl told us the only option to correct it would be major jaw surgery. He said he would evaluate her mouth and she would get her phase II braces at the age of 12. Our very last appointment in his office on April 9th, 2015, ended with severe disappointment. Dr. Diehl again insisted on major jaw surgery and said that would be the only option to correcting this problem. He then told us he would not fit her with phase II braces until the age of 14! This was a major blow to my daughter's self esteem and confidence. Her teeth had continued to get pushed out so far as she was almost not able to keep her mouth completely closed. Also she was starting to suffer from depression and was asking us to start home schooling her as she was constantly teased at school. As a parent, I felt helpless until we were introduced to Dr. Marcus Paulson. After an exam, Dr. Paulson told us our daughter would benefit greatly from a Herbst Appliance. It looked big and cumbersome, but only after 6 months of wearing the Herbst Appliance, our daughter's mouth and teeth are beautiful! It is just amazing to see the transformation in our daughter who is now,wanting to pursue a career in modeling. I don't wish Dr. Diehl and his staff any malice, as he was great when our son needed braces. But, had we known about other options besides surgery,, it could have saved our daughter years of self esteem issues and heartache during this time of adolescence in her life. read more

Absolutely the best Ortho. Great staff, excellent with kids!!

I went to Dr. Diehl's office yesterday for a free consultation. I had a very bad experience with my previous orthodontist. While entering the office I was greeted by very nice staff members. I noticed that there was a cute little board that was welcoming the patients for the day and my name was up there. The office itself is very kid friendly and I had read on his website that they only see about 20% adults but I wanted to check him out anyways because of the reviews I have read. The consultation, I was called back to the room by a lovely woman and for the life of me I can't remember her name I think it was Cathy though. I brought my young daughter in with me and I was a bit concerned that she was going to be bored and interrupt every few seconds. Upon entering the room I discussed my concerns with the lovely woman and I was expressing my feelings towards my last orthodontist and she was completely understanding and showed interest in the conversation. She said the doctor would be in with me shortly and asked my daughter if she wanted to watch some TV (there was a big screen in the room) my daughter agreed and the woman but on Tangled for her. I had only been in the room a few minutes before Dr.Diehl walked in with a huge smile and introduced himself he called in the woman (Cathy) and she gave him the run down on my situation. I liked that because it showed she was listening to me and there was no hidden conversation in a back office somewhere about me. I still have braces on from my last orthodontist so I wasn't sure how this was going to go. While I was doing my exam they turned the TV off BUT Cathy gave my daughter an ipad to play and she was having a ball. When he did my exam I felt like he did a thorough job. When he was finishing up he asked me some final questions and then gave his recommendations. I thought he was very caring and kind and that's all that I asked for at this point because I have already been an orthodontic patient for 3 years and i am so sick of having braces on, I was just looking for some understanding I suppose. Once the recommendations were complete I went and sat in another office with Carolyn (I hope that's right). Carolyn is the finance person there and she was very nice. We had a nice conversation about everything mostly our kids, she was just very personable. She crunched some numbers and gave me the run down on my down payment and monthly payments since I have no insurance. Though it was a bit high for me she did let me know that they can work with me. If I tell her what I can but down she will work on the monthly payments. If I need to put down less the monthly payments would be more and so on and so forth and the payments are interest free! After receiving my quote I was a little overwhelmed for a couple reasons first I have already had my braces on for 3 years and he diagnosed another 6-8 months and second the financial part (which money totally overwhelms me anyways so this is not saying much). But I did leave feeling happy and like I was heard. I felt like I was respected as a potential patient and I left there with my young daughter asking when we were going back. All in all I would highly recommend this place to anyone just because the Doctor and staff that is in the office. I will actually be taking my teen daughter there in the near future for a consultation to see if she needs braces. I loved this place so much that I text my friend and told her about it. I told her I actually wanted to work there. The doctor was so kind hearted and really took his time to talk to me. He didn't make me feel like it was about money which can be true for some places. The staff just seemed so friendly and eager to help. Two very big thumbs up! GREAT JOB GUYS!!! read more