Dr. Paulson & his staff are amazing! No matter who I interacted with, they were all friendly, engaging, and kind. Dr. Paulson introduced me to Invisalign to straighten my teeth & elevate my smile and it was a year long, interesting adventure with incredible results! I stuck to the very detailed plan he laid out for me for the year. I kept all my appointments, and I am 100% happy with my results. I have now graduated from Invisalign & am entering my Retainer era! I will wear my retainer every night for the rest of my life, but that's a small price to pay for the incredible results and beautiful smile I now have! read more

Paulson Orthodontics - My new smile! - Orthodontists Near Me - Redlands, California

They go above and beyond! I assumed my appointment was going to be a quick one and I came alone with my 6 month old and 3 year old. I was unable to keep an eye on the kids while they worked in my mouth. The employees jumped right in trying to console my baby who would not stop crying. Along with entertain my 3 year old. I felt so bad at my mistake but they were very gracious. read more

Dr. Paulson and staff are all extremely friendly. Both of my kids have been going to Dr. Paulson for over a year with Invisalign. During consultation, Dr. Paulson and staff were thorough and went over both options of braces and Invisalign giving me what was recommended for my kids. We have already completed their first stage and it is absolutely remarkable. The difference in the teeth alignment is absolutely amazing. My son's front teeth were turned in and it is completely straight now. Through out the year, every single appointment scheduled was on time and their entire staff were very accommodating. We had to make some changes to our scheduled appointments and the staff always returned my call and they always followed up with a text message. I would absolutely recommend Paulson Orthodontics. They are very professional and are experts in what they do. read more

They are all so very kind and helpful. Both my children were seen here for their braces, removal, and retainers and I could not be happier with the results and the doctor's genuine kindness. read more

We had a fantastic experience at Paulson Orthodontics! My daughter just finished her Invisalign treatment, and her teeth look absolutely wonderful. Appointments were always on time, making the process so convenient for our busy schedule. We also love the fun Disney theme throughout the office--it makes visits exciting and enjoyable for kids... and parents Dr. Paulson and his team are incredibly friendly and professional. They really took the time to explain the process every step of the way. We couldn't be happier with our choice to use Paulson Orthodontics! read more

Paulson Orthodontics - Orthodontists Near Me - Redlands, California

Love this place. My son has started his braces here and I have nothing but good experiences here. The place is welcoming and love the Disney theme. All the staff is friendly and very welcoming! read more

Staff is friendly, Dr. Paulson is kind, professional and efficient. Plenty of availability and if there's a minor issue, they always make room for you. Atmosphere is so fun which is an added bonus to the great care we've gotten here. read more

All the staff and Dr.Paulson are very professional and polite. We have are very fortunate to have such a great orthodontist in Redlands.

I'm writing this review as an adult patient who started having a pretty advanced open bite develop in my 20s. At that time I was in grad school and not in a financial position to address the problem and had to wait years until I could. I have congenitally missing adult teeth as well, so the combination made me unwilling to smile for pictures and embarrassed to laugh open-mouthed around people. When I was ready to tackle my teeth I was expecting to pay thousands, but I had other professionals quote me at 11k - 24k with one suggesting that 'probably' health insurance would cover the cost (and if not?!). They wanted to do surgery and do fairly intensive corrections to correct my teeth and bite. I finally found a dentist who understood I just wanted to be able to bite down on a sandwich and not leave the tomato behind, not be on TV! That dentist (Cesario) referred me here. Within one meeting I was overjoyed at how smoothly the consultation went. With Invisalign retainers and an 18 month (or so) payment plan, I was going to get braces for under 5k in very manageable payments. My only regret was not doing this sooner. Thanks to Dr Paulson and his team! read more

Dr Paulson and his team are so welcoming. Office visits are enjoyable and they did a great job with my smile! I highly recommend.

Very efficient and thorough. I'm 33 years old getting orthodontics for the first time and the process has been a breeze. Jenny and Dr. Paulson went as far as to call and coordinate their treatment plan with my general dentist (I need a crown replaced and some other minor work) to make sure the procedures were done in an ideal order for the best overall outcome. I just started my treatment plan but have no doubt I'm in great hands and have already started recommending this office to my family. read more

Dr. Paulson and his team are caring, efficient, accommodating and professional. Our daughter's bracket came off and, having called in, they were able to squeeze us in and had her sorted out fast. read more

After having a very negative experience at a different orthodontist in Redlands, I was facing the possibility of either: 1, having my braces on for several months longer than necessary or 2, having my braces removed by my original ortho and then finding someone else remove them elsewhere. Long story short, my original orthodontist was very unaccommodating and unwilling to help me. I'm moving in the beginning of January and told them 2-3 months before that that I would be leaving and unable to make my final appointment (since it was day I started my new job in Northern California). I posted on Facebook and SEVERAL people recommended Dr Paulson and his team. Dr Paulson personally messaged me and was incredibly accommodating and sympathetic to my situation. He was willing to get me in somehow the very next day, but I ended up waiting 3 days before going in. Everyone that I met here was friendly, kind and helpful. My only complaint is that I didn't hear about Paulson Orthodontics sooner and had to go through over a year of unfriendly service at the other ortho (on orange st., near vons) I highly recommend if you're in the area to go with Dr Paulson for your ortho needs. Thank you again :) read more

Paulson Orthodontics - Surprising bonus: they use the clear retainers that are almost completely unnoticeable. - Orthodontists Near Me - Redlands, California

I will need to edit this review later in my treatment because today was only a consultation, but really impressed from my first impressions. Honest, competent, flexible, actively listened. I messed up on my appointment time and they still made it work. The X-ray equipment was extremely nice and up to date, much less pain than the equipment I've had to bite down on in other offices. Friendly and accommodating woman took my photos and and got my dental history. Dr. Paulson was very thorough with the consultation and made sure I understood what was needed in my treatment. Sometimes orthos/dentists are vague and misleading, but he was the opposite. The woman discussed payment options with me for treatment in a very clear manner and didn't apply any pressure. Great experience overall, also super cool eclectic design of the facility. read more

This was my first time at this dentists' office. The receptionist was a peach, but Dr. Lowe needs to learn how to treat his patients. He was so rude and demeaning towards me my entire visit-- I didn't even feel comfortable enough allowing him to work on me so, I didn't. I walked out, let the receptionist know, and left the entire building to write this review. I am a young adult black woman, which might be worth mentioning, although I have no idea if that had to do with why he acted this way towards me. To each their own, however, because of this experience, no member of my family will be seen by Dr. Lowe henceforth. read more

Very friendly environment. Love the coffee machine and arcade upstairs. There's always fun things and contest going on. Super fun!

Dr. Paulson, is not only a phenomenal orthodontist but an incredible humanitarian. He has held events at his dental practice for the community and his generosity is unbelievable. He truly is one of the most down to earth doctors you will ever meet. His newly renovated office is absolutely stellar! His staff, especially Lizz(forgive me if it's Liz) gave me 5 star phone treatment with educating me on dental PPO's, the ortho benefit and waiting period as well as dual coverage. Say what? My husband called a few other offices and not one informed him about any of this! I had told him from the get-go Dr. Paulson is who we're going with for our daughters orthodontic needs. His staff is extremely kind, respectful and attentive. They're incredibly friendly and it's not the fru-fru friendly with a "like OMG, hi, big smile, welcome" and then it's really noticeable that it's not truly a compassionate welcoming. Even on the phone. Our family are not his patients, yet. However, we will be and I can attest to that Dr. Paulson has been referred to me by a minimum of 12 different mothers! That to me is stellar. On top of his great reviews from word of mouth, his community outreach and Yelp reviews have us 'sold'. Looking forward to my daughter taking a photo with that surfboard, lol. Seriously, look nowhere else. read more

Super friendly employees and orthodontist. My son loved it and they made us feel very comfortable about my 11 year old getting braces. It took a while to get the initial appointment but after that it was much easier. read more

Was out here visiting family and my daughters back molar came out. She currently has braces and is a long way from home for the summer. Called and spoke with staff who were extremely helpful. Sandy was very kind to my daughter and was able to remove the tooth without cutting current braces or any other involved work. I love that even though we are 2000 miles away from home on vacation, Paulson Ortho was there to assist in such a minor issue. The office is a fun place to wait, tons of Disney memorabilia to keep you entertained while waiting. read more

They are cheery and have Disneyish flair.. I agree with the town talk that it is a bit of a factory mill packing as many high paying customers in and out as possible and difficult to get appointment. Most recent 10 days for incident that stopped ability to wear Invisalign- deemed not an emergency. I would expect to be able to get in within a few days. read more

I have had the best experience with Dr. Paulson and his fabulous staff. I recommend Dr. Paulson to anyone I speak with regarding braces. At this time he is treating 2 of my grandchildren and one that has also been successful and completed treatment. We are definitely a Paulson Orthodontics family. read more

We went in for an evaluation for my son. He already has braces and about a year left on his treatment. We moved cities and are shopping around for an orthodontist, getting evaluations and pricing from various orthodontists. Most have been right around $1k. Paulson quoted us $5K FOR LESS THAN A YEAR OF TREATMENT THAT IS NEEDED. Either they think we are stupid, or they want to get as much as they can can out of you, or they just don't want the business. Either ways it's dishonest to inflate your pricing based on how much you want to bilk your customer for, not what is needing to be done. Definitely going elsewhere. Stay away. Money grubbing. read more

Dr Paulson and his staff are amazing and so friendly. My daughter now has a beautiful smile that lights up a room. Thankful to have found such a kind and caring facility. read more

Dr. Paulson and his staff are truly fantastic. Dina was so helpful and friendly, and the entire staff are very genuine and warm. Every time I come in for my appointments I am greeted by name and their sincerity and kindness really make feel at home! Dr. Paulson is attentive, professional, and very warm. His staff are super friendly (and not the fake friendly kind that you get everywhere else). I've gotten to know them over the past couple of years, and now that I'm done with my orthodontic treatment, goodbye is bittersweet. Thanks Paulson Ortho for taking such great care of me! If you are a potential new patient and reading this, go see them! They'll take wonderful care of you too! read more

I got my braces here they are so nice it is Disney themed and it is so cool they have a old parrot Disney thing best place ever

Dr Paulson and his team are the most extraordinarily kind people! As an ortho patient, my family and I suffered loss from a devastating house fire and when the Paulson team got wind of the situation they set up a relief area for my family at their office so people could have a convenient location to drop off donations or cards for us. Their love and kindness left a mark on our lives that I cannot describe! Dr Paulson is not only a great orthodontist but a great human being who does so much to spread light around the local community. I will forever be thankful for the Paulson team! read more

Dr. Paulson is such a class act! He has always gone above and beyond to give great service. His staff is always so friendly and helpful, the office is so welcoming and clean. He gives away prizes to make it more fun. He has such a great sense of community. When you go there, you are treated like family! We had an emergency after office hours (9:30pm) where my daughter got her cheek stuck to her bracket, I messaged Dr. Paulson and he offered to meet us at the office to fix it. We were home within an hour of messaging him and fixing it. There is no better service than that! Dr. Paulson is the absolute BEST!!! He came highly recommended and I always recommend him to everyone I know! read more

Dr Paulson and staff are so nice and they all know what they're doing. Dr Paulson took the time to make sure my Invisalign treatment was done before my wedding and he gave me the best whitening gel I've ever used. read more

I misplaced my retainers, so I made an appointment and was quickly able to receive my new retainers that day. It's always such a great environment and Dr. Paulson is great! read more

I had braces when I was in the 5th grade and back then, they said you could stop wearing your retainer after 2 years. Not surprisingly, my teeth have shifted a bit and are no longer perfectly straight. Dr. Paulson and his friendly staff made a new bottom retainer for me and are shifting my teeth back into place. I'm looking forward to having nice, straight teeth again. And, the price was a lot less than I thought it would be. The atmosphere in the office is really fun with a beach theme. The staff dress up from time to time and that really makes it fun for the patients (even the big ones). Also, I love to watch the little birds in the hedge outside while they are working on me, but I never get to do so for very long, because they are so quick! I highly recommend Heinrich & Paulson Orthodontics, no matter your age! read more

This office is just Amazing!! Everyone here is so nice and helpful. Dr Paulson is extremely nice and explains everything to you. I'm very comfortable here and so ground I found them!! read more

As a General and Cosmetic Dentist in Redlands, I have had the pleasure of working with Heinrich & Paulson Orthodontics. I am always happy to hear the glowing reports from patients and witness frist hand their smile transformations. Heinrich & Paulson Orthodontics is both professional and friendly. We appreciate their communication with our office, always keeping patients on schedule and healthy! -Dr. Brenna Hamrick-Stotts DDS read more

He is so great with the kids and parents. His team is amazing and so caring. Two of my children see him and love going! They are organized and professional. I would highly recommend his office. read more

Dr. Paulson, What can I say other than you are a top notch Orthodontist. Both of my children have experienced the wonderful treatment that your office provides. The service that you and your team give is above the rest. The kids enjoy the cool atmosphere that your office has and I like the communication that I receive as a parent. We are believers in your facility and will definitely tell others with no hesitation. Thanks for all you do, Tanya Uribes read more

Dr Paulson and crew did an outstanding job making my teen comfortable through the whole process. Excellent service. Thank you!

Amazing amazing amazing! I had my braces for nearly 5 years. Paulson was so patient with my smile transformation and his whole staff was always positive and happy to see their patients. Highly recommend. read more

This is a great team of people! Dr. Paulson is the best, he's always so happy and greets you with a big smile. He's staff is super friendly and fun with all the different theme weeks they have. My niece and nephew had started treatment when their orthodontist closed. He trusted Dr Paulson so we took a chance, I drive over 20 minutes each way to the office and sooo it's worth it. read more

My 9 year old daughter just got her first phase braces off today. We have been coming here almost a year and a half and love Dr. Paulson and his sweet staff. Everyone is so helpful and friendly. We never have waited more than a few minutes to be called back. My daughter looks forward to every appointment! They always have something fun going on for the kids...contests, dress up days, etc....and they have a yummy coffee machine for us big kids!! read more

HANDS DOWN, the best orthodontist around!!! Did an exceptional job with my daughter while she was in the third grade....She now has a gorgeous smile as a college student. Thank you from one very grateful parent, Dr. Heinrich!! (Your staff is also awesome and you treat them well. Your office is just plain fun to visit) read more

Hello all, I took my 8 year old on 8/16/2021, for a consultation for braces.First, I gave them my insurance. I KNOW MY COVERAGE'S. Then the coordinator told me with out even checking the insurance information or coverage was (THAT WE HAD NO COVERAGE FOR ORTHODONTIST) she had only checked in the website. Even a person who had none to little experience on insurance knows that the coordinator need to call and verify the coverages. She didn't do that. We are dark people . So we felt that she didn't want to work with us. To shut down a person like that. Means, only one thing they don't want to work with you or your kind. So to prover her wrong I personally called my insurance and asked them about my coverage. I had my insurance lady on the phone and she said they are covered. And the coordinated from the orthodontist said is ok we will not do any work until next year. Ok, I said why you jumped and said that I had no coverage. Discouraging us from getting any work done from this place because we look different. The work that we just need it was simple I need it permanent retainer and my other son needed braces too. So no I don't encourage anyone to come and do any work at place. I am definitely not going to this place not because I look different but because the service was very Awful. Thanks god I didn't do any work with because of the service is awful the product is even worst. Trust is the key how can I trust a person who shut me down and lied to me in my face. I don't appreciate that good luck. read more