Just came back from getting a tooth cut out, and it wasn't an easy job. I had resorption, where the…read morebody inexplicably treats a tooth like a foreign object and it starts to erode. In its' place, he put an implant which holds a temporary tooth for now, but will hold a permanent porcelain tooth when it sets. Both Dr. Young and his staff are very nice, even though my procedure had everyone there much later than closing time. They made sure that they did the best job possible for me before I left the office, because they knew how much anxiety I had over the tooth being a smile tooth. Dr. Young also called me a few hours after the surgery to check in on me and make sure that I was doing ok and knew how to care for the wound. He communicated well with my dentist, who put the temporary tooth in after the surgery. I can't thank you guys enough!

The dentist and procedure itself was fine, but the billing department has a severe opportunity for…read morecommunication training. I asked if there would be a residual balance and was told multiple times that I would not receive a bill in the mail later on, which did happen, and with a request to write my payment card information and mail it back. I called several times to pay over the phone or online and nobody returned my voicemails. Then they sent my information to collections. I do not recommend doing business here.

Spoke to office manager Hector, received an explanation for Dr. Nagy's short notice of not…read moreaccepting new patients (cancelled 3 days before appointment.) I respect the reason for her decision, but would have appreciated some acknowledgment for the inconvenience it cost. Hector did his best, only lost his cool momentarily.

Dr Absi is the most kind patient dentist I ever dealt with. His demeanor is very calming and he…read moretakes his time and explains everything he is doing. I would give him a bazillion stars if that was an option!

DO UNTO OTHERS…read more.... This is the absolute worst dental office I've ever experienced. I am leaving this review on behalf of my sister, who is unable to do so. Months ago my sister visited this office for a broken front tooth & was told by Jeffrey that he couldn't put a crown on it, but to return for a cleaning. She had a fantastic oral surgeon extract the tooth & returned to Mansolillo months later for a cleaning & x-rays. The hygienist x-rayed her teeth & said for her to return for a 2 visit deep cleaning, but had to submit it to her insurance company before booking the appointments. I gave my sister's paperwork to the receptionist, to indicate what had been done & she gave it back to me. I told her that someone needed to indicate what was done, so she gave the paperwork to the hygienist who was complaining about being a half hour late for her next appointment. The next day they called me & said they couldn't treat my sister (who is in a wheelchair). I asked why & they regurgitated a word salad that implied they couldn't treat her in her wheelchair (that btw reclines). They said they were referring her to another dental office. I expressed that they should have been up front with me & told me this before I left their office. I asked if they could please text me the name & number of the other dental office. The receptionist said she could either text or email me the info. I told her that I prefer she text me the info but she insisted on me giving her my email address. When I didn't comply, she decided to rudely hang up on me. A few minutes later, I was left a voicemail by a different woman asking for my email address. Shortly after that I received a text asking for my email address. The fish is definitely rotting from the head down in that office. Jeffrey needs to stop prancing around that office & exercise some empathy & compassion, especially for those less fortunate than himself. And btw, my sister was in a wheelchair when he initially saw her for her broken tooth. That entire practice is the epitome of disrespect & cowardice.

I have been coming to Mansolillo Dental LLC for years, and always have an amazing experience. Dr…read more Jeff is so thorough and kind, and listens to all your concerns. I see Adrienne for my regular teeth cleanings and she is absolutely wonderful - so nice, friendly, welcoming, and does a great job cleaning my teeth. I've seen Sandy too and she is also amazing. I highly recommend coming here - everyone is wonderful and the office is so nice!

They did it again, this time they charge me more again, I just went for a cleaning I have 113.00…read morecredits on my aspen account at least that's what they told me over the phone before my appointment now going to sit with the girl in the office, she tells me my balance is 150.00 I said OK use my insurance, which went through and my insurance pick up 67.20 and I used my credit to pay the rest which is 36.00 all of a sudden she charges me a the full balance and said that I owe them 150.00 and that's due right now. So I went and call my insurance and they told me everything I don't owe aspen nothing I have a credit balance of 45.00 with them. Then within a few days I get a phone call from them telling me about a balance that's due which is 36.00 dollars and then i ask her what is she talking about "then she tells me that they have to call me back to look up my profile" then they call back and a different person which is she said she's the office manager comes on and starts up about Cigna plan I said huh then all of as-sudden she starts bringing, up about a Cigna discount I had on my account which expired 3years ago which i asked them to delete because Im no longer with that discount company then "she say's well they were giving me discounts" and i told her noway, because I never renewed that card again and I told them this right when it expired. And I don't know what that has to do with my treatment for last month its like she starts going into things that has nothing to do with my balance, "oh we spoken to you about can't use my Cigna plan oh that's expired, oh we spoke about this already," which I don't seem to remember then she goes on and on "well listen OK. Well, you never made any payments oh we don't have any payments on file oh you don't have a credit with us, oh we don't remember taking BcBsri oh we been thru this."I have my statement here with me proving that I have a credit balance of 113.00 I am waiting for my next statement showing that I made my payments and now someone else comes on and another story comes about my pass cleanings from 2010 so i said ok. So i made a quick call to the headquarters and told them situation and they said ok i don't owe them anything they owe me. Need a new dentist because this is bogus to me. What dentist office has that stupid care credit policy that charge the minimum balance of 200.00. The thing im going to miss is here is the bag that she packs with toothbrushes their toothbrushes are nice and soft. Well i called the headquarters back a few days and they told me they put a credit back on my care credit account great that's one thing about aspen headquarters they always gave me a refund when they make a mistake or error problem solved.

WARNING!!! Stay away from this place. It's like a reverse ATM machine. The want full payment…read moreup front, then when you show up to do the procedure over multiple days. You get charged again for just passing through the door. What a racket. ...... And, the saga continues. Rather that use preventative measures to ensure the tooth with the root canal does not get infected while waiting for the crown, she gets there to do her crown, pays even more money, only to be told that the tooth is now infected and she must come back to pay some more. Because she needs the cap, there appears to be no way to release my wife from the clutches of this beast of a corporation!!! I beg of you, stay away from this place!!

Best dental group around!!! Let me tell you, I have had some real winners when it comes to finding…read morethe right dentist for myself and my family. In my journey for the right one, I have encountered dentists who made mistakes putting in fillings, gave wrong diagnosis when I was having tooth issues, and the best one of all..... One who lied and said I needed a root canal for a tooth I mentioned was bothering me. I almost fell for it too until I decided to get a second opinion, enter Dental Arts group. I made an appointment, met with Dr. McFarland Who examined my tooth and later revealed that what I had was cracked tooth syndrome. He mentioned my tooth was still very healthy and did not, I repeat, did not need to be pulled!! He had also mentioned that some dentists will recommend that as a way to make big bucks from the insurance companies. I have been with them for years and will continue to be for many more years to come. If you are looking for an honest, friendly and professional dentist group, try Dental Arts Group. I have recommended friends and family who love them!!!

Dr. McFarland is the best general dentist in the state by far! He is an awesome guy with great…read morebedside manner, makes you feel comfortable in the office and has a decent sense of humor. I wouldn't trust anyone else with my teeth. And Jen is the best hygienist in the country! Just an awesome person who does a really thorough job. It's the first place I've seen some newer techniques like 3D and showing me the actual problems with my teeth on the screen in real-time. The office is clean. It's very efficient when you go- in and out. Do not miss your appointment though! There is a decent wait for things like cleaning just like other dentists around but I have been accommodated when there was an issue that needed quicker attention.

Dr. Ricci and his staff are truly the best! From the moment you walk in, you're greeted with…read moregenuine kindness and a welcoming atmosphere. Dr. Ricci is not only incredibly skilled, but he also takes the time to explain everything in a way that makes you feel comfortable and informed. You can tell he truly cares about his patients. He also has really good restaurant recommendations! His staff is equally wonderful--friendly, professional, and always going above and beyond to make each visit a positive experience. Highly recommend Dr. Ricci and his amazing team!

Dr. Ricci is literally the best dentist with the best staff! This is a family friendly facility…read morethat truly cares about their patients. I have sensitive teeth and don't really do well with pain and I have to say he has handled my teeth with care and I never leave with pain. Dr Ricci makes you feel like family and truly cares about his patients. You can tell he loves with he does and beautiful to see. I'm so lucky I have the best dentist!

This is THE place! Love the therapy dogs and the vibe. Everyone is excellent and I feel very…read moresupported and well cared for!

had to see another dentist to be seen for an emergency, this also happens to be on the same day I…read morehad an appointment that was cancelled for not confirming, they still won't fit me in. Had to go to my primary care doctor who referred me to someone who could see me that day MY NEW DENTIST

Dr. Broess is friendly, attentive, and extremely efficient. His office staff are second-to-none!…read moreThough there are limited days available in Johnston, his time is split between this and another office thus expanding his reach of services. Doesn't get better than Dr. Broess!

Dr Broess is knowledgeable and gentle. He explains the orthodontic process in detail. His office…read morestaff greets you with a smile and answer as many questions as they possibly can. He came highly recommended and is an alumni of Harvard University. I am just beginning my alignment but I feel confident and comfortable that I have made the right choice!