DO UNTO OTHERS.....
This is the absolute worst dental office I've ever experienced. I am leaving this review on behalf of my sister, who is unable to do so.
Months ago my sister visited this office for a broken front tooth & was told by Jeffrey that he couldn't put a crown on it, but to return for a cleaning. She had a fantastic oral surgeon extract the tooth & returned to Mansolillo months later for a cleaning & x-rays.
The hygienist x-rayed her teeth & said for her to return for a 2 visit deep cleaning, but had to submit it to her insurance company before booking the appointments. I gave my sister's paperwork to the receptionist, to indicate what had been done & she gave it back to me. I told her that someone needed to indicate what was done, so she gave the paperwork to the hygienist who was complaining about being a half hour late for her next appointment.
The next day they called me & said they couldn't treat my sister (who is in a wheelchair). I asked why & they regurgitated a word salad that implied they couldn't treat her in her wheelchair (that btw reclines). They said they were referring her to another dental office. I expressed that they should have been up front with me & told me this before I left their office.
I asked if they could please text me the name & number of the other dental office. The receptionist said she could either text or email me the info. I told her that I prefer she text me the info but she insisted on me giving her my email address. When I didn't comply, she decided to rudely hang up on me. A few minutes later, I was left a voicemail by a different woman asking for my email address. Shortly after that I received a text asking for my email address.
The fish is definitely rotting from the head down in that office. Jeffrey needs to stop prancing around that office & exercise some empathy & compassion, especially for those less fortunate than himself. And btw, my sister was in a wheelchair when he initially saw her for her broken tooth. That entire practice is the epitome of disrespect & cowardice. read more