First time coming to the store and it wasn't sure what to expect, but it's for any outdoorsman or…read morewoman who likes good quality gear There's 100% satisfaction guarantee for up to a year and they also have a buyback program for anything used to sell as a secondhand item at a lower price There's a bike shop that will service your bike, they have a bunch of camping gear, cold weather gear, clearance clothing items. They also have a backpack section with somebody that can help you go over the different backpacks, the correct way to wear them and the different options when buying.

In the middle of the winter, just the day before the massive snowstorm Benjamin arrived, my winter…read morecoat decided to retire. Granted, it was 7 years old and zippers don't work forever. In an attempt to find an upgrade immediately, I went to REI. At REI you'll find an assortment of items for your active lifestyle. There's items for camping, for hiking, for skiing, etc... The coats are sorted by brand. I looked through, they had just one, in one color and one size. I asked the associate, they told me I could order online. Mind blowing info, isn't it? Unfortunately my online experience wasn't much better. Maybe everyone else is looking to replace their coats at the same time. I walked out empty handed. It might be worth stopping by, since the rest of their inventory looked like it might cater to certain lifestyles.

I went to suburban sports cause I had heard some good things I was looking to get a new pair of…read morekeys or to reuse part of my existing skis on a new platform the gentleman who was helping me was very patient and kind and listened to my budgetary constraints. Very helpful showed me several pairs of skis and was able to meet all of my requirements that I walked out a very happy camper/skier. Haha I would recommend mixture of price point, but willing to work with you to meet your needs. I will be back.

First off I came in to get my skis tuned and re-waxed. That's not the problem. The problem is the…read moreattitude of the employees. I did Not need them to laugh in my face because of my skis. i don't care if they are kids skis. They fit my height and everything else. They are literally why I was recommended at a different place. Plus when I called to check in on how much longer they would take, they were rude as well.

This location always have great customer service but this 1 particular day was amazing. Whenever I…read morecome in I always greeted and helped. Right before Christmas I had an issue with an order online that after numerous calls was still not resolved. They suggested I go in store. When I arrived, they informed that it was an online issues. With a packed store and 2 associates the manager multitasked and called in with me until the issue was resolved. They're always willing to help, whether it's something in the store I need help with or online. If they don't have it they will help you figure out where you can get it from. If it's something the carry but it's out of stock they're order it for you and have it shipped to their store for free. Can't say enough about this amazing team.

Such a great store, and pretty much the only one left in this mall at the moment! There was one…read moreworker, her name was Sippy, and she went above and beyond to help me find the right jeans.

So this review has taken me some time to write due to getting to know the friendliest peeps and…read moreowner at Cutting Edge! As you can see from my other reviews of other bike shops, I've not had the best of luck. From stores that only push certain brands to stores that treated me great til they got my money.... it's hard in today's day and age of the internet where to go and how you will be treated. Let me tell you the guys at Cutting Edge have been hands down WONDERFUL at every turn. Not only did they more than willingly go thru bikes with my husband but also with me. The fact that they were so thorough and knowledgeable about the bikes they have, including my current riding disciplines. They have a varied selection of all kinds of bikes and if there is something you're interested in but don't see, just ask. They also have a used section that is available to the public. So what makes these guys great? They all have their own personalities and talents, but they are so harmonious and that's rare and lends its self to a lack of competition against each other for sales and puts the customers needs and wants first!! An equal great point is they are able to point out things to me that helped my cycling and make suggestions without being overbearing or putting sales first. These guys know how to generate true repeat business by fostering real relationships with every customer that comes in. Which is why on the third visit there we felt more than comfortable to trade in my husbands bike and upgrade him to a full suspension bike! He ABSOLUTELY loves his new bike and they just turned my bike from a 2x10 drive train to a 1x10 drivetrain and for a more than reasonable price!!! Craig this is how you do it and other businesses could learn from you, but they just don't even fit in the same category as you and your store!!!! Please extend a HUGE THANK YOU TO YOUR STAFF as they totally earn it everyday!!!!

Biggest selection of bikes in Connecticut hands-down, best colors by far!! Super great service…read morestore is very clean! C a bike u like and they will have it outside for a test drive ASAP !! 3 BIG parking lots to ride through & really get an experience of the bike, u will be buying! Prices seemed reasonable as far as "Tariffs raising the prices of everything" I assume bc these bikes were here before "the tariff hit" SMH written 4/2025 All the workers here were really nice, very helpful!!

Like everyone else I was searching for a treadmill in the midst of the pandemic. I came across…read moreTotal Fitness because I'd heard good things about the place. We got there as soon as it opened and there was one person manning the entire store. He was incredibly helpful in explaining the differences and features of the treadmills even though he had tons of work as he had just returned from vacation. We ended up picking one and he was also very honest in setting expectations for delivery (especially since there was none to be had right away). He also suggested a mat to protect my floors. Once it came the delivery guys were friendly and competent in advising me on where I could put it and also how to maintain it going forward. They set everything up and I didn't have to worry at all. Definitely Total Fitness for high quality product and excellent customer service!

Total Fitness Equipment exceeded my expectations! Their knowledge about the products helped me make…read morean educated decision. I chose a Landice treadmill with the ortho upgrade and am extremely happy with its performance. Delivery was within a week and well done. They were on time, courteous, and careful with my purchase and home. Given the size and weight of the machine I am glad I received professional delivery and setup. For anyone currently looking, Landice has a great promo going on. The quality and warranty are excellent. https://www.landice.com/

My family and I have always gone to Alpine Haus for all of our ski boots, poles, helmets, and skis…read more We love their customer service, great prices, and the variety of services that they offer. Regardless if you would like to rent, buy new gear, or buy used gear, I recommend you come here before you go anywhere else. A major tip- If you're looking to rent for the entire season, do not wait until peak season because they will likely be out of many rentals by then. Be sure to start the process of renting your skis earlier in the season. However, even if they're out of rentals, they have phenomenal sales on a lot of their ski equipment and it may be a better investment for you to buy from them. I can't stress how friendly, patient, knowledgeable and helpful the staff is. They're very thorough and helpful with all of their services. Highly recommend!

Stopped in on a Saturday to look for new ski boots for my husband. They were really busy, but the…read morestaff was so friendly & courteous. I watched as the staff interacted with young children, older adults & middle aged customers. They were all so patient and helpful to the individual needs of each customer. You could tell the employees truly enjoyed working there. They had a great variety - something for everyone from high end to beginner. Their pricing was competitive & several discounts on older models.

Stopped in to get my son a new set of golf clubs for the summer. We've been here before and we…read morealways work with Nate. Nate is also an avid golfer himself so he's very knowledgeable. The store is very tidy and there's staff all over but we wait for Nate because he's that amazing. The other staff is also very nice there. It's a quiet store. There's areas where you can use golf simulators and a putting area to test out clubs. Selection of used clubs are very good. New clubs are also very comparable to other golf stores. My husband got a custom fitted golf set for around $4000. We got my son's brand new Junior set for $180. Check them out and ask for Nate.

A golfing, department store, tremendous selection, knowledgeable personnel, relatively standard…read moreretail prices. Good place to buy almost anything for Golf. Most retail prices are manufacturer list, but they do often have great sales.

Prompt service by knowledgeable mechanics at fair prices in well stocked shop. Will return.read more

This store gets 1 star for having what I needed the day I went there, but their lackadaisical and…read morecavalier attitude towards covid safety has just pushed me over the edge to never wanting to come and shop here again. It's bad enough they all just have terrible attitudes mixed with running a business to deal with the public and zero safety measures, that's fine it's your shop but you clearly don't want nor care to have my business and money spent with you.