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    Bob's Sports Chalet

    2.6 (90 reviews)
    Closed 10:00 am - 5:00 pm
    Updated a few days ago

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    Perfect gloves, tried them on my son with the tags off and they won't take them back!
    Josue Z.

    Read other reviews before and after you read mine. I wish I had done my research. This will be my last time in this store! They have a policy that if you take the tags off, you can't return them. I bought gloves for my son, took the tags off so that he can try them on and didn't fit right. They tell me at the front that it's a policy, pointed it out and went on to say, "yeah sorry, it's like that everywhere..." ummm no it's not. Suburban Ski and Bike in Berlin, CT are amazing. I wish I went there but I don't live near that shop otherwise I would have. I called this shop and spoke to someone on the phone and asked them, "Hey, I bought gloves there, I took the tags off so that my son can try them on but they don't fit right, CAN I RETURN THEM?" ...."oh sure, just bring all the tags back, we'll give you your money back or you can grab another pair." ... apparently not "every where". I feel like THIS SHOP is the only one that does this. So sad and very upsetting. Tip: read their policy at the front desk before you leave. Read it on your receipt too because that's what consumers do these days. Good luck. Looking at other reviews, doesn't seem like that have made any changes to the lack of customer service.

    The invoice after they received the return.

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    6 months ago

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    2 months ago

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    1 year ago

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    3 months ago

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    1 year ago

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    2 years ago

    Awful customer service, avoid at all costs. They do not honor refunds or exchanges for broken products.

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    3 years ago

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    1 year ago

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    1 year ago

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    1 year ago

    Ordered an item on 12/4/24 and advised it is out of stock on 12/17 (thirteen days later). Very poor customer service.

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    1 year ago

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    2 years ago

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    3 years ago

    Easy check out. Quick delivery. Happy with product. Best bang for the buck that we could find for the specific backpack.

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    4 years ago

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    5 years ago

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    4 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    3 years ago

    Item as described, arrived about ten days after I ordered it (I live in Alaska though).

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    2 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    5 years ago

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    4 years ago

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    3 years ago

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    4 years ago

    Excellent service at their Avon location!

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    5 years ago

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    7 years ago

    Business owner information

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    Ricky G.

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    4 years ago

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    3 years ago

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    Page 1 of 3

    Ask the Community - Bob's Sports Chalet

    Review Highlights - Bob's Sports Chalet

    Our family has been shopping at the Bob's Avon location for years and they have been nothing but great!

    Mentioned in 2 reviews

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    DICK'S Warehouse Sale

    DICK'S Warehouse Sale

    2.6(8 reviews)
    4.1 mi
    $$

    This Dick's Sporting Goods Store (DSG) is set up just like any other dicks sporting-goods the…read moredifference here is that it's a lot cleaner and thats hard to believe because they were so short staffed the day we went. I have gone into the in Danbury DSG and the dressing room is overloaded with dust bunnies turning rabbits now ! Lol but not here everything seemed sharp, hung up, & in order. Also more of a selection of kayaks that were hanging from the ceiling. I definitely liked this particular DSG more. And we had a fun time, put putting in the golf room ! playing different sports inside of a room specifically built for that! The thing is after an hour or so of just being by ourselves in the golf area & tennis room, I believe "the manager" came over w/ an attitude & very upset! Speaking in a condescending tone of how they were understaffed and there was no one there to oversee that area of the DSG ! As if he has the ability to close part of the store down. So he's mumbling to himself and wishing customers (us) would of stayed home. the thing is "you're in customer service!" and he fails to realize that if he's unhappy with his job he should turn in his whistle and name badge! Oh well !! our next tour was, over to the bike area Yup still having a good time riding the bikes and looking at the merchandise not being bothered by "ma'am or sir can I help you, ?" every five seconds !!believe it.... it never happened!!!! (manager incident doesn't count) Although I would like this to be my go to Dick's sporting good store. it's a little out of my every day driving direction. Still I plan to make more of an effort to shop at this particular DSG bc it's so worth it plus Tons of parking bc it's nice & quiet town. As well as Several more stores surrounding this plaza.

    its ok need better discounts they have great stuff but its over priced for a warehouseread more

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    DICK'S Warehouse Sale
    DICK'S Warehouse Sale
    DICK'S Warehouse Sale

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    Bob's Sports Chalet - sportswear - Updated May 2026

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