We had a fantastic experience at REI in Glendale! Halie was absolutely awesome! She helped us find…read morethe right camping cooking equipment for an extended, remote camping trip. What really stood out was her firsthand experience and knowledge of the products. She knew exactly what we would need and offered practical advice based on her own experiences, which made all the difference. It's so refreshing to have someone who genuinely knows the products they're selling and takes the time to help customers make the right choices. Halie went above and beyond, and we really appreciated her expertise and friendly service. REI is lucky to have her! Thank you, Halie!

Recently came in and bought a full suspension REI DRT 3.3 mountain bike. The bike was heavily…read morediscounted since it seems like they're phasing that specific model out. I called ahead and asked to test ride and the attendant at the bike shop, Evan was incredibly accommodating. After a quick ride, I gave him the nod that I'd buy the bike. Unbeknownst to myself, he was on the tail end of his shift, but insisted that I have the bike dialed in. He took his time to go through the motions of preparation and provide his input on certain add on items. Will most likely be back to bring the bike for service.

So many employees said hi! I wanted to buy so much but I didn't have room in my luggage…read more Guess I will have to buy it online. I highly recommend coming here to explore

What a fun store!!! Everything you need you can find. The…read morecustomer service is THE BEST!!!! I wish this store is nearby. I love lore love it!!

Second time doing business at this location. Last time I purchased a rifle, and had decent service…read more This time I'm just picking up an online order of a few magazines. As I walk around the corner, a gentleman pushing a broom welcomed me and asked if he could help. I think he must have been a manager because he was advising the young man behind the customer service counter on his schedule. Another young man went and grabbed my order, and I was out the door fast. I'm certainly no regular here, but I've been very happy with this store.

I called the store regarding a specific Glock magazine. They advised they had two in stock. I drove…read more30 minutes to the store. They did not have any in stock. The person who tried to help me stated I messed up in speaking with a woman about firearms. I can see now why this stores ratings are so low. I will never return to this store. What an embarrassment to a company's reputation.

I love this place! I used to be an REI loyalists but lately my activities are getting much more…read moretechnical and REI doesn't seem to be able to supply all the gear I need. I came here a few days ago looking for vertical ascend gear out of caves. I was greeted by Jason and he was really helpful and knowledgeable. I needed very specific gear, and Jason was very patient with me and showed me where I could find sit harnesses, chest harness, chest ascender, hand ascende, foot loops, etc. I didn't find exactly what I needed but got a good idea on the things I need to build a personalized vertical gear set for myself. And of course, while I was looking for cave gear, I wandered around looking at all the fabulous gear they have, I was like a kid in a candy store. I could spend hours in here. I started looking at hydration packs as I need to replace mine and found a very nice military edition and will come back to purchase this soon. I also saw plenty of Petzl bags, and very tempted to purchase another. They also carry so much Petzl gear, you will be in heaven here. Also, some great hiking shoes and some sleek, but we'll performing water shoes. I then wandered into kayaks and Jason even showed me the Padillac they have! I've gotten into paddleboarding and kayaking for the summer and now want one of each! This place rents them and sells them. I then went to check out some wetsuit gear, and they have a really nice selection of wetsuits, gloves, booties, etc. I really love this place and it is definitely gonna bankrupt me, but so worth it. High quality gear, more extensive selection than REI and the staff here know what they are talking about. If you need something specialized, this is the place for you. I'll be back here soon!

This place is located on the NE corner of 32nd St and Thomas Rd…read more My son was looking for hiking gear for snow in Colorado. We went to REI and they did not have the gear so they sent us here. They do have equipment for rentals but a limited supply so call ahead to ask. They also recommended he try in Colorado where he was going for rentals which worked out. People were very helpful.

Any time you are a large scale store, you're going to have people complaining. I've bought several…read moreguns from Sportsman's, and I have always had a fantastic experience. Sure, they get busy but that's because they are doing something right. If you go on a Saturday, you should expect more people. The prices are very competitive and they always take their time with you. If you want great prices on quality ammo, these guys have that too.

I rarely write reviews, but my experience purchasing my first firearm at Sportsman's Warehouse left…read moreme compelled to share what happened. After about a year of researching and shopping around, I purchased a Ruger 9mm handgun. As a first-time firearm buyer, I expected the employees handling the sale to be knowledgeable, attentive, and careful, especially when recommending ammunition. Unfortunately, I learned more from other customers in the store, particularly one helpful gentleman, than I did from the staff. The most concerning part of the experience became apparent after I brought my purchase home. Along with the firearm, I bought ammunition recommended by the salesperson. Trusting that recommendation, I loaded the magazine. Although something seemed unusual about the fit, it never occurred to me that I had been sold the wrong ammunition for the handgun I had just purchased. A few days later, while showing the firearm to a friend, he noticed the discrepancy: the ammunition was .380, even though my handgun was a 9mm. I had planned to go shooting the following day and was also arranging professional training. Thankfully, my friend caught the mistake before I attempted to fire it. My concern was that, had I proceeded to fire the weapon with incompatible ammunition, I or someone nearby could have been seriously injured. That possibility made the store's dismissive response especially troubling. I called the store the next day and went in person to speak with the manager. What disappointed me almost as much as the original mistake was how casually my concern was handled. I was offered a $10 gift certificate, and the response left me feeling that the seriousness of selling incompatible ammunition had been dismissed. I emphasized that this was a safety concern, particularly for someone purchasing their first firearm. I expected a meaningful acknowledgment of the mistake and an explanation of how the store would prevent it from happening again. Instead, I left feeling brushed aside. I subsequently emailed the manager more than once and received no response. I understand that employees work hard and mistakes can happen. However, verifying that the ammunition being recommended and sold matches the firearm being purchased is a basic responsibility. Both items were part of the same transaction and appeared on the receipt. Since then, I have visited other firearm retailers and found employees who were more courteous, knowledgeable, and attentive, with comparable products and prices. My one-star rating reflects both the ammunition error and the inadequate response that followed. A $10 gift certificate felt dismissive given the nature of the issue. Based on this experience, I will not purchase another firearm from Sportsman's Warehouse, and I would encourage other buyers, especially first-time buyers, to consider shopping elsewhere.

Came in today doing some gun shopping and the variety was ok they didn't have exactly what I wanted…read morebut I found a great Sig alternative. Let me tell you Ethan was a great salesman his experience and education I appreciated very much much

The shooting range upstairs isn't available. (Token machine "out of order" so no way to buy tokens…read moreto shoot). Food court has disappeared. Small general store feels like it has the heater on. And the smell of candied nuts is no more. Even the upstairs escalator blocked off. You can still take the elevator up, though. The home decor section that used to be on the west wing of the upstairs is closed off and no longer accessible to the public. Bass Pro ruined this Cabela's location. Two stars for the friendly staff who rang us up, directed us towards the bathroom, and offered to help in the camping section. Other than that, this place is not the happy place it used to be. Even the fish in the tank seem sadder.

Best quality at the best prices! I love this place :)…read more-Great sales -Enough sports equipment & clothing to give you options -Honest people (if they don't have what you really need, they'll send you elsewhere) I've purchased workout clothing at other stores (& paid much more) & the workout clothing I purchased here (for much less) outperformed & outlasted the rest. I'm a happy customer!

Went to Big 5 for a pair of pickleball/tennis shoes. Tried on 3 pairs and wound up with the Asics…read moreGel-Dedicate-7. The only small problem was the display shoe had a price of $59.99 but the box that the shoes came in had a $69.99 price. Was charged a higher price and told the manager the dilemma. Had to walk to the back of the store to prove that the shoe was $59. I got the lesser price without any confrontation. The cashier was courteous. The help on the floor was good too.

Ms. Michelle Miano, who is the manager at the 5.11 Tactical store located in Avondale, AZ, has been…read morebeyond kind and generous enough to grant our up-and-coming small business the time and space to table at her store on several occasions now in order to help us gain exposure for our client's new tactical product. Ms. Michelle's combined eagerness and willingness to help new players in the tactical-gear world, like us, have already greatly benefited our business in multiple areas. These include important customer feedback on the product itself, increased product sales, and, again, overall marketing/exposure for the business. Michelle's team is equally amazing in terms of professionalism, overall character, and attitude. It is an absolute pleasure to work with everyone at 5.11 Tactical Avondale, and I look forward to future tabling opportunities if Ms. Michelle and her team grant us the privilege of returning :). Thank you all!

Visited this location when I was in the area and it was just amazing. The staff advised me of all…read morethe "Sales". My check out was smooth and easy. Great Job and see you again soon.

Came in for a Gruntstyle shirt but sadly all the sizes were 2-4x and nothing in my actual size. If…read moreyou need paintball gear or you just want some camis to go hiking in or hunting. This is a solid place and has been forever! I remember coming to them when they were off 43rd Ave and Dunlap. This location is A LOT bigger and has more variety

The place is cool the product is nice. I had some patches put on a shirt and they turn out sik AF…read more It looks awesome. Thank you

While doing some shopping in the area, I stopped by Famous Footwear. This location is in the…read morePrasada shopping center next to Kohl's, PetSmart, Bath & Body Works, and Buckle, along with many other stores and restaurants nearby. If you're looking to shop in this area, you can easily spend the whole day here since there are so many different places to visit. There are even more stores across the street including Target and Old Navy, as well as additional furniture stores and shopping options. This Famous Footwear location is on the smaller side, but they still have a decent selection of shoes. They often run sales, and it's worth checking out their clearance rack for even more savings.

Decent place for shoes. They carry the latest in some of our favorite brands. I wouldn't say they…read morehave the lowest prices. The name brands we shop only have their own sales anyway. Always clean and well organized. I have always liked their selection of running shoe selection. Sometimes I get lucky and find a nice pair of sandals. Decent selection for kids, but often out of our girls sizes.