Very helpful staff, large selection to choose from, at very affordable price nothing more to add to…read moreexceptional service. What more can I say to make you smileYeah

My wife and I each tried on shoes a few weeks ago and after trying on a few pairs finally made a…read moreselection. The young lady helping us was too busy in the back, flirting and talking about her diet to come out and help us as we stood at the register with our shoes. After five minutes of standing at the register, we just left our shoes and went home and ordered on Amazon. We saved about $40 ordering online.

I'll share a negative ending to my experience but overall we were taken care of. Came here for…read more"spikes," which we had never bought before. The gal who helped us was friendly and we got what we needed. The male employee, however, kept interrupting us and for what appeared to be to find out how a breakfast burrito needed to be heated up in the back room. Lastly, when we arrived home with our new shoes we found out that we were missing items we had talked about. Called the store and they shared that they would have provided the items I thought had been provided at my request at the register. I would have been happy to purchase the extra spikes but I was new to this (and they knew it) and they had previously said there were extra spikes with the shoes (which there weren't). Customer service and expectations didn't match on this interaction.

Driving through Knox., and needed some trail beta. Tyler and crew hooked it up!!! Y'all rule. Go…read morebuy stuff

They have lots of stuff at Academy and a decent amount of staff. The guy who helped our daughter…read morepick out her bike was super nice. She found one she liked and he brought it up front for her to get when we checked out. My husband likes shopping here for ammo and other things he needs too. We got both of our kayaks from here as well.

If it were possible to leave less than one star trust me I would. On December 7th I was asked by my…read morelittle brother to go pick up some muck boot field blazer size 10 as a early Christmas present for my husband because they have a hunting trip coming up and he wanted him to go ahead and have them for that. The boots were available at bass pro shop and at academy but after discussing with my husband we decided to go to academy. I went ahead and placed an order online just to make sure they #1 had the size boots I needed but also that we pick them up without any issues. the boots said available for pickup within a hour, so I placed my order at 1:22pm, picked up my mother and best friend and we started making our way to knoxville ( we live an hour outside of Knoxville) we stopped at Texas roadhouse and had a late lunch just to give plenty of time for the order to be filled. Once we got to academy I still hadn't received any emails saying my order was ready so we went inside to look around while waiting. my husband said well let me see the Email with the order and I'll just ask them about it, they told him the order still wasn't ready so we continued to shop for an hour. Myself and my husband, my mother and my best friend all had found items we wanted to purchase so we went to checkout and after checking out I asked the cashier about my order once again (4:30pm) which is long after it said it would be ready. The cashier proceeds to tell me that it still wasn't ready and I kindly asked if there was any way someone could grab my order because we had been waiting awhile now and lived an hour away and she said they were busy and there was nothing they could do right now that I would just have to wait until the order could be picked, I asked if I could just go grab the boots myself and bring it up there to them and she said yes you can do that but you will have to cancel that order and we redo it up here, so then I ask if by canceling my order I would be refunded immediately to repurchase (because it was my little brothers money) and she said no it's 3-5 business days and I explained that I could not do that. The cashier gets on her radio and is speaking to someone about me right infront of me showing her frustration to me without saying it directly to me so at this point I become frustrated and ask if I can speak to a manager and the cashier proceeded to say that it was the manager she was on the radio with and I said ok but can she come up here and actually speak to me and the cashier gets back on the radio and asks the manager to come up front. The manager comes to the front and doesn't even ad me or listen to what I was trying to tell her she talks to the cashier and then looks at me and said I'll go get the boots, so I apologize to the cashier about becoming frustrated at the situation and then move off to the side so the cashier could continue her job without me in the way. Then the cashier comes over to me and says that they do not have size 10 muck boots in stock they only have 12 and 13 and I said well it said you did online because I purchased them, she said she didn't know and I asked if the manager was going to come back and talk to me and she said yes so I continued to stand there and then got back in my phone and did the same process to buy the same boots and it showed size 10 muck boots that could be picked up in a hour among many other sizes that the manager said they didn't have in stock. The manager comes back up to me and says that they do not have the boots in stock and I said why is it still showing online I can place a new order right now for pickup today and she said it's a issue on out end that they had not updated the count or something of the sort and I said that this was beyond frustrating that I specifically drove an hour to come to this store and give them my business to buy these boots that I need for a Christmas present, spent over a hour in this store shopping and giving them more business while being told to wait on my order that was never going to be filled. The manager is standing there listening the whole time with a annoyed look on her face like she could care less about this situation and the inconvenience that I was caused and she says I am sorry but it is the situation, so I asked how long it would take to get the boots I ordered if I waited for them to come in and she tells me that they won't come in, they will cancel the order and then just stares at me. I told her this was one of the worst experiences I've ever had in my life and I would not give academy my business ever again and she just stared and me and then walked away. I have NEVER seen or experienced such horrible customer experience in my life! I completely understand mistakes happen but it's the fact that the cashier nor the manager seemed to have any sympathy or understanding of what had occurred, their attitudes were "well that's not my problem" by far the worst experience I've had.

I have never heard of this place before seeing it on a bunch of TikTok videos. But a lot of people…read moreshowed things for $2 and $4. The store is pretty huge but there was only maybe .2% of the items were under $5. Only a few racks. The average discount is between 10 and 40% off. I was expecting much much deeper discounted items. There are things full priced or actually more than a regular dicks sporting goods store. I got some snow boots for about 30% off. Which isn't very much because in-store (Dicks or online) deals are pretty much the same. No military discount.

Purchased golf shoes back in the summer. Went to try them on and there were two left feet in the…read morebox. Hadn't been able to return them because I live 3 hrs away. Finally able to make another trip down yesterday and they offered me $7 as a refund for them, since they didn't have the shoe. I paid almost $80 for them. They decided to mark down another pair of shoes for me to half off and allowed the $7 to stack on top of it. In the end I ended up paying $ 100 for a pair of $75 shoes. Ridiculous. Won't be shopping at Dicks or Going,Going, Gone again, which is sad because I purchase all my work clothes and school sports materials here.

Always a great place for various sporting goods and apparel. Place is always well kept and clean. 5…read morestars.

My favorite Dick's!! Such a wonderful selection of clothing and shoes!! Two levels with a rock…read morewall. Stop here you won't leave empty handed.

Note: They don't have Brooks or Hoka shoes…read more The Long Run is a nice little athletic store. It is on the pricey side, average item costs roughly $80. $80 for a shirt and $80 for pants/shorts. For shoes they feature only On Cloud and Topo brands. The associate is very knowledgeable and answered all of our questions. Even the foot scanner technology was pretty interesting to learn how much pressure your foot was giving, if you are balanced or not, etc. Most of the On Cloud shoes were out of stock, seems shipments are a bit on backorder with so many people buying the shoes. But if you ever wanted to try on some of these shoes then it would be the best spot for you. They do offer socks if you come to the store in sandals or crocs. I wish they expanded inventory is bit, maybe partner with Adidas to sell moderate price items to bring down that average price a bit. They could do a lot with this store, can't wait to see what comes next.

My favorite second hand store! Always good service when I request it, but they don't "hover" while…read moreyou shop. I've never been there when they haven't had a variety of merchandise available. The lowest, most reasonable prices!

The folks at this store always provide great customer service, but a young lady named Amy just hit…read moreit out of the park. I buy a couple pairs of M1540NV2 every year and finally noticed after a couple of heavy days of walking and jogging to keep up with my young son that one of the shoes had a defect near the ankle that caused me a good bit of pain in my Achilles' tendon. I brought them in and showed them to Amy and she immediately felt the defect. I was only hoping to maybe get the shoe repaired, as I bought it months ago, but she replaced the pair immediately. I didn't expect to walk out with a new pair of shoes, but I did, and service like this is why I only shop for my walking/running shoes at New Balance.

Went in without a clue what my next running shoe was going to be with no plan of buying anything…read moreyet. I told the guy what kind of running/exercises I do and he lead me to exactly what I needed!! I couldn't leave without a pair!

This is a family owned business that genuinely cares about…read moregetting their customers the right shoes for their feet. It's not like a shoe carnival where you search on your own, no they offer personalized care for you and never pressure you to buy anything. They are willing to take boxes and boxes of shoes out for you to try! The shoes are fantastic and have helped my back and knees so much. The average price of the shoes is 125.00 since they are made for whatever support you need. The business owner Karen is the best and she is dedicated to getting you the right shoe and even if you can't find one she is more than willing to give you the same amount of time with no pressure. She can just look at your feet and your walk to know where to start!!! That's amazing!! She has like a superpower!! Me, my husband and my sister have all purchased shoes there. Try it out, you won't be disappointed!!

Coffin Shoe Company is the premiere shoe company in Knoxville. Personalized attention that can…read morecustom order shoes that will fit. They take the time to get the style and fit you are looking for in a shoe. Follow me on Yelp for more of the best places to eat, shop, or visit.

My husband bought 2 shirts for me and couldn't have been happier with the service and I couldn't be…read morehappier with what he bought!

This is primarily for Regina who works in Sephora Kohl's. I was shopping for a fragrance for my…read morehusband, and she had a way to give me 2 samples to take home for him to try. When I decide on which to purchase it will be because of her. She's just lovely. For the returns center, the very organized and friendly usual guy was there. 5 stars. But he needed help!! None provided. Those of us in line had to wait at least 20 minutes. Unacceptable. That's on the store manager..

My pick up order was not in the assigned bin when I went to this store to retrieve. No associate…read morewas available to assist me. The store was chaotic; the service desk had a line of at least 15 people. I came home and did an on line chat which was fruitless; I was told to dispute the charge with the bank. I called customer service and was on hold for over 45 minutes. I will not pay the bill for this item and **I WILL NEVER SHOP AT KOHL'S AGAIN** I hesitate to even give this store 1 star; should be zero.