The store has a lot of really nice stuff but I don't understand how they can justify their pricing…read more An example of this was $85 for some thermals, $25 for one pair of men's underwear.

I have been a fan of Duluth Trading Co for a long time. But no more. I have shopped in store…read morewithout any problems, but their online store & service is a joke. Ordered pants on Dec. 3rd they hit my card same day. A week later and they are still sitting in Georgia waiting to be picked up. This is not the first time I have experienced delays from them. But it will be the last.

Great product good prices it's absolutely what I would expect. The store is always well-stocked and…read moreclean. Associates are always helpful and courteous.

Selection is very poor and they have few name brands if your looking for western wear this is not a…read moregood store for that.

I have never heard of this place before seeing it on a bunch of TikTok videos. But a lot of people…read moreshowed things for $2 and $4. The store is pretty huge but there was only maybe .2% of the items were under $5. Only a few racks. The average discount is between 10 and 40% off. I was expecting much much deeper discounted items. There are things full priced or actually more than a regular dicks sporting goods store. I got some snow boots for about 30% off. Which isn't very much because in-store (Dicks or online) deals are pretty much the same. No military discount.

Purchased golf shoes back in the summer. Went to try them on and there were two left feet in the…read morebox. Hadn't been able to return them because I live 3 hrs away. Finally able to make another trip down yesterday and they offered me $7 as a refund for them, since they didn't have the shoe. I paid almost $80 for them. They decided to mark down another pair of shoes for me to half off and allowed the $7 to stack on top of it. In the end I ended up paying $ 100 for a pair of $75 shoes. Ridiculous. Won't be shopping at Dicks or Going,Going, Gone again, which is sad because I purchase all my work clothes and school sports materials here.

I stopped in here about a month ago and needed to pick up a suit for a Gala for my son's school…read more Everyone here was absolutely amazing. Even though I hadn't planned ahead and was on a time crunch, the guys made sure I got exactly what I needed and even pulled in a favor to get a seamstress to temporarily alter my pants the exact same day so that I would be good to go. I brought the pants back later for everything to be permanently altered and they were fast and I thought the price was fair. Granted, some things aren't cheap but if you want cheap products you go to a cheap store. They are the only place I would recommend for really nice and professional men's clothing in the Knoxville area that actually offers personal service. It's been over a decade since I have been a suit and tie kind of guy but they were quick to size me up and get me fitted and out the door. Excellent service and excellent quality clothing.

I've only been there once, but was able to find a few nice items for my resell shop. I will visit…read moreagain.

This place was pretty quiet, had a good selection of items and I definitely liked their pricing. An…read moreaverage shirt even a nice shirt was like four dollars. Also if your military or a veteran you get a discount

My two sons' and I attended the grand re-opening of Fresh Kale Bath and Boutique today…read more They had a huge selection of fresh all natural skincare bath bombs, lotions and now new clothing for women. I love fresh Kale all natural sugar bath scrubs, the scent last all day and the scrub makes your skin super soft. Thanks Tina Drake and Alexia Frazier for going above and beyond to make my Mother's day special with your warm welcome and kindness. I hope that 1 million customers will visit your beautiful cozy boutique inside of West Town mall.

Love love love! Aside from being the only black owned store in West town Mall this place really…read morebrought their A game! I was treated with overwhelming kindness as soon as I walked in the door and all of the products that are your normal things you would see I was given great detail about them and their origins. They have really great bath bombs that are fairly priced for where you are and smell lovely with a great size! Their menu and fresh take on everything they do is something needed and very unique for this small. I hope they stay around for a very long time and that they can expand and share with others what they have already discovered. SHOP will you need it

What a great store!! TENNESSEE VOL FANS.. if you've not been there.. looks small from the front…read morebut goes way back ....and their inventory is AMAZING!! My husband even got much need floor mats for his truck TENNESSEE VOLS... and a great price AND heavy duty.. winner winner!!! Got a birthday gift decanter and glass with etched T ....in a wooden box... T embossed ! I'm tellin yall if you've not been in go! The shirts and clothing attire is huge and hats and I can't begin to mention it all! Amazing store.. friendly staff!! My new VOLS store for sure!!!

Store personnel worked with me to get a large order shipped from Knoxville to our home in…read moreWashington state.

The racks were packed so tightly with clothes it was impossible to see what was there, and the…read moreracks were oddly positioned so that you couldn't even walk between them, the clothes from one rack were touching the clothes on another. They may have had a few ok items, but you'd have to dig through. Also, over priced for what it was. There's another consignment store close by with higher end brands that were priced more reasonably.

Katie has a new location. And it's swelling toward success. It's a great spot if you are looking…read morefor some gently used jeans, tops, shoes or kids clothes. (You know, they all grow up so quick!) Everything is carefully placed on hangers. And they even have a section for jewelry, or purses or active wear. They layout is easy to walk around in and the dressing rooms have plenty of hooks. Thank goodness. This place is already filled to the brim with merchandise. Fingers crossed it doesn't fill up too quickly like the Alcoa spot (I'd have to give them 1 start for Aloca by the way. You can't even walk around in there). When I stopped in recently nothing much caught my eye. I just felt like everything looked like the same trendiness I see elsewhere. No unique finds. Verdict: But if trendy's the game then this is your headquarters.

They have lots of stuff at Academy and a decent amount of staff. The guy who helped our daughter…read morepick out her bike was super nice. She found one she liked and he brought it up front for her to get when we checked out. My husband likes shopping here for ammo and other things he needs too. We got both of our kayaks from here as well.

If it were possible to leave less than one star trust me I would. On December 7th I was asked by my…read morelittle brother to go pick up some muck boot field blazer size 10 as a early Christmas present for my husband because they have a hunting trip coming up and he wanted him to go ahead and have them for that. The boots were available at bass pro shop and at academy but after discussing with my husband we decided to go to academy. I went ahead and placed an order online just to make sure they #1 had the size boots I needed but also that we pick them up without any issues. the boots said available for pickup within a hour, so I placed my order at 1:22pm, picked up my mother and best friend and we started making our way to knoxville ( we live an hour outside of Knoxville) we stopped at Texas roadhouse and had a late lunch just to give plenty of time for the order to be filled. Once we got to academy I still hadn't received any emails saying my order was ready so we went inside to look around while waiting. my husband said well let me see the Email with the order and I'll just ask them about it, they told him the order still wasn't ready so we continued to shop for an hour. Myself and my husband, my mother and my best friend all had found items we wanted to purchase so we went to checkout and after checking out I asked the cashier about my order once again (4:30pm) which is long after it said it would be ready. The cashier proceeds to tell me that it still wasn't ready and I kindly asked if there was any way someone could grab my order because we had been waiting awhile now and lived an hour away and she said they were busy and there was nothing they could do right now that I would just have to wait until the order could be picked, I asked if I could just go grab the boots myself and bring it up there to them and she said yes you can do that but you will have to cancel that order and we redo it up here, so then I ask if by canceling my order I would be refunded immediately to repurchase (because it was my little brothers money) and she said no it's 3-5 business days and I explained that I could not do that. The cashier gets on her radio and is speaking to someone about me right infront of me showing her frustration to me without saying it directly to me so at this point I become frustrated and ask if I can speak to a manager and the cashier proceeded to say that it was the manager she was on the radio with and I said ok but can she come up here and actually speak to me and the cashier gets back on the radio and asks the manager to come up front. The manager comes to the front and doesn't even ad me or listen to what I was trying to tell her she talks to the cashier and then looks at me and said I'll go get the boots, so I apologize to the cashier about becoming frustrated at the situation and then move off to the side so the cashier could continue her job without me in the way. Then the cashier comes over to me and says that they do not have size 10 muck boots in stock they only have 12 and 13 and I said well it said you did online because I purchased them, she said she didn't know and I asked if the manager was going to come back and talk to me and she said yes so I continued to stand there and then got back in my phone and did the same process to buy the same boots and it showed size 10 muck boots that could be picked up in a hour among many other sizes that the manager said they didn't have in stock. The manager comes back up to me and says that they do not have the boots in stock and I said why is it still showing online I can place a new order right now for pickup today and she said it's a issue on out end that they had not updated the count or something of the sort and I said that this was beyond frustrating that I specifically drove an hour to come to this store and give them my business to buy these boots that I need for a Christmas present, spent over a hour in this store shopping and giving them more business while being told to wait on my order that was never going to be filled. The manager is standing there listening the whole time with a annoyed look on her face like she could care less about this situation and the inconvenience that I was caused and she says I am sorry but it is the situation, so I asked how long it would take to get the boots I ordered if I waited for them to come in and she tells me that they won't come in, they will cancel the order and then just stares at me. I told her this was one of the worst experiences I've ever had in my life and I would not give academy my business ever again and she just stared and me and then walked away. I have NEVER seen or experienced such horrible customer experience in my life! I completely understand mistakes happen but it's the fact that the cashier nor the manager seemed to have any sympathy or understanding of what had occurred, their attitudes were "well that's not my problem" by far the worst experience I've had.