The manager is a nightmare. I witnessed frustration and anger towards employees and a customer. I…read morewas spending thousands a year at this location on my REI credit card; thousands. I have not used my card or shopped at REI since seeing this behavior. REI, what the hell is going on in your stores? Also, if you post a return policy, honor it. If the co-op disagrees, they would change the policy, right? Stop selling membership based on a return system you fight tooth and nail. Customers find another outfitter.

Unbelievable customer service. When you purchase things, you would not have any problem. Problems…read morewill come up, when your product is defective and trying to resolve it. It says on the website, for the product defects, if your item has a manufacturing defect in materials or workmanship, you can return it AT ANY TIME, REGARDLESS OF THE PURCHASE DATE. They would not even going to look at the product to verify. They'll just say reach other the customer service or the product company. (Then what's the point of getting things through REI store?) Customer service said that the store manager Porsha and Chris were wrong about this and they should have known about their own product defects policy even if it's after 1 year from the purchase date (Mine was 1 year and 1 month after). Very disappointed about how the store Manager Porsha and Chris treated the long time customers. REI should give them a proper policy training so that they don't just focus on the 1 year satisfaction guarantee and be able to handle more complicated cases.

this place is so awesome and has been an amazing help for my son and his development and love for…read morethe game. Ownership and management is so caring and they follow through to make sure everything is correct and scheduled correctly. This is a top-notch organization with quality service and a beautiful facility that offers all the amenities a young player or adult or someone new to baseball will appreciate. thank you!!

We have been going here the last few years. There are always great clinics and there is great…read moreservice. There is always knowledgeable staff to help out. We appreciate all you do, Extra Innings! Thank you!!

Earth's Edge brings top of the line products and staff that knows their stuff. I shop here for…read moreChristmas every year because of the vast selection AND the quality. The salespeople are friendly and always ready to help. The store is big, so take your time to see everything. I like to look at the whole store and then zero in on what I came for, but if you're there for something specific, the staff can help you.

Loved the store and had the best selection I think I have ever seen…read more However, the employees (salesmen) were pushy and I wanted to give them the benefit of the doubt but they wouldn't leave me and my girlfriend alone even after we said we were just looking around several times. Not sure if this is a shoplifting deterrent or if their pay is based off of commission but it will impact my choice to return.

I went on there to get my passport stamped for an event and the staff was awesome to talk to. They…read morerecommended board games and seemed to enjoy their jobs a lot. I'll be back to buy a few games!

The best toy shop in Michigan. The staff is always super friendly without being pushy and they…read morealways give great recommendations. If you're looking for a game, the staff with explain it to you and most times even let you play. It's one of those rare places that reminds you what a great business looks like. Love this place!

Good service, nice selection for being a small store. Would recommend supporting this local small…read morebusiness!

Just ordered my son's soccer backpack here and the service was great! They monogrammed it in just a…read morefew days and called me promptly when it was ready for pick up. Very friendly staff who knows a lot about their products. Locally owned too!

This place has horrible service please don't make the mistake I did they would not let me return a…read moreproduct I paid for it. Cash because they have a 20 day return policy or so they say there are no signs up In store we bought coat on Xmas eve and left to go down south for 3 weeks the day I got home I returned coat but he said it was 6 days to late because he would loose money he can't do it please don't make the mistake of shopping hear and they over charged me 40 dollars then websites and other stores

not to correct address the store is now in lake mall. Drove out here for a one piece tournament and…read morewasn't able to play because we are late due to the address given was incorrect.

There are two things I really really like. Turtles and comic books. This place has one of them.read more

Wonderful, helpful staff and a nice selection of bikes. We came in (unknowingly) close to closing…read moretime to browse their bikes, and were still met with friendly, knowledgeable service. We ended up purchasing 3 bikes- 2 Electras and one Trek-which they delivered to our home free of charge the next day. (We didn't have space in our vehicle). We had to come in a few days later due to a flat on my son's bike and were offered the same friendly service. I was fully expecting to pay for the tire repair but they said don't worry about it and I was on my way in about 10 minutes.

Good folks, excellent service. Handled a helmet replacement warranty for me in a timely manner…read more Bought a couple bikes here over the years, good fit.

Matt and his family were so knowledgeable. They answered our many questions and concerns with ease…read more When it came to communication for delivery and setup, they reached out and responded promptly. We are grateful to have found an honest and fair boat and watercraft business to service our needs!

I was born and raised in this little town and have been visiting Armstrong's my entire life. After…read moremoving out of Michigan in 2005, we visit as often as life allows us to. Each visit we make sure to visit Armstrong's. We had briefly heard that there were some major changes that took place. Upon arriving in June 2019, we were extremely surprised at the amazing renovation. The smell, the look, the clarity were so refreshing considering the previous condition. Props to all who had a hand in this amazing renovation. You can find all of your fishing needs here. The selection of lures is impeccable and almost endless. Clean restrooms, prices are very competitive and you can find some unique gift ideas as well.