I see 2 reviews here and note both are really old. New ownership and a new sheriff in town. These…read moreguys are young energetic guys the know their fishing. I gather they fish tournaments from talking to them. They have a really good selection for such a small store and the service is what you expect from your local store- they are really trying to leave the old image behind them. I really appreciate local small business and having our own tackle store is nice. If you are in West Michigan and had been turned off by the old Outdoorsman at least give them a shot. Support local

Went there today, for the first and last time. The staff weren't wearing masks nor practicing…read moresocial distancing. No concern for the safety of their customers.

I've bought a handful of items over the years in person from Action at their Sherman location, and…read morethey've offered discounts ever time, whether I'm employed through a company who has an account with them, one that doesn't, or doing my own self-employed work. Most recently I was looking for a set of hard hat accessories, and Theresa went the extra mile to try and help track down some niche product information and look for alternatives when things weren't quite lining up. While we weren't able to find a solution this time, she put in an impressive amount of effort for a fairly low cost order and a customer who had some fairly particular questions, looking up various model numbers, material details, and checking for compatibility between parts. Not everyone I've asked that type of stuff is willing to help me find the info I'm trying to get, and I really appreciate when someone is. I know of at least one other guy in the trades nearby who has spoken highly of them, and while I normally don't leave many reviews, the folks I've dealt with definitely earned a shout out.

I ordered a caterpillar vest and a hoodie. The hoodie wasn't in stock and the vest shipped really…read morefast. When i read the first review I was really misled by Garrett R. It seems the company does have inventory shortcomings but thats part of business, Kristin refunded my paypal for the difference and the vest is great and it was a great price.Its hard to find 3XL vests. If you order something online , its your own job to keep tabs on the email . Also I will admit they didn't immediately give me my tracking number , perhaps it was in my account but I was so expecting this to be a scam company like Sammydress that I was pleasantly glad to see the hoodie cost was refunded and all is well. So i'm going to suggest this company 's performance relates to what you buy and if they happen to be out of stock just get the charge refunded and look around the internet more.

I am always pleased with my interactions with everyone at this location. They are always friendly…read moreand very knowledgeable; they are always quick to ask if I need help finding something. What more could you ask for?

The hours posted online for Google are not correct. They close at 7pm just to save anyone a trip…read morethinking they stay open until 8pm.

The young woman was very helpful! I was very happy for the first time ever at insani t'sread more

AMAZING WORKERS, very friendly. The girls try to explain everything to the best of their ability…read more Tons of new products in the front and back rooms!! Also locally owned and operated for 30 years too!

This place rocks! It's got lots of Amazon overstock at a discount. I truly can't believe I'm…read moregetting an FTR on this!

Great idea but the store is a hot mess. Stuff is crammed everywhere, it's very disorganized &…read moreoverflowing. Didn't find anything I could use.

Nice shop with lots of tshirts, sweatshirts, long sleeve tees ect. Just wish they would have had…read moremore larger sizes. We could only find one 3X in the colors that we liked. Cotton t-shirts even pre shrunk still shrink. If you are a big guy the 2X tends to shrink to a 1X and a 3X to a 2x.

They have cute clothes and my friends and I bought a few things while we were there. While we were…read morethere, however, one of the workers 'whispered' to another employee, "These girls are gonna unfold every God d*** shirt in the store." We had unfolded a few (maybe 4) shirts to see the size and style and had, to the best of our ability, tried to fold them back the way they were originally. My friends and I were very offended because we hadn't done anything out of the ordinary, and we were going to be purchasing at least 3 things from them. I would recommend going to this store because their clothes are very nice and fashionable, but make sure to wear thick skin because you won't be treated well.

Wonderful, helpful staff and a nice selection of bikes. We came in (unknowingly) close to closing…read moretime to browse their bikes, and were still met with friendly, knowledgeable service. We ended up purchasing 3 bikes- 2 Electras and one Trek-which they delivered to our home free of charge the next day. (We didn't have space in our vehicle). We had to come in a few days later due to a flat on my son's bike and were offered the same friendly service. I was fully expecting to pay for the tire repair but they said don't worry about it and I was on my way in about 10 minutes.

Good folks, excellent service. Handled a helmet replacement warranty for me in a timely manner…read more Bought a couple bikes here over the years, good fit.

Great pawn shop. Friendly people and good selection of stuff. Good place to "treasure hunt."read more